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“We want our money back! Stay at your peril!!!!!!!!!!”
Review of Hotel Summer Rose

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Hotel Summer Rose
Ranked #27 of 87 Side B&B and Inns
Reviewed July 10, 2012

HOTEL SUMMER ROSE – SIDE – We want our money back!

Advertised as All Inclusive – It is NOT

Stay here at your peril……!

1. Had to pay for drinks on arrival
2. Ran out of drinks on Tuesday 26/06/12
3. Menu disgusting…….to follow
4. Bedding and towels never changed
5. Room filthy on arrival and never cleaned during stay
6. No courtesy room for changing when leaving (informed to BATHE IN THE POOL, or AT THE OUTSIDE SHOWER)

MENU – No Choice

Sunday 24/06/12
• Breakfast – Forget it! (Live on dried rolls and jam)
• Lunch - Shredded Chicken Casserole and Rice
• Dinner – Meatball Casserole Potatoes and Rice
Monday 25/06/12
• Breakfast – Forget it! (Live on dried rolls and jam)
• Lunch – Tomato and Rice Soup, Carrot and pea Casserole and Rice
• Dinner - Tomato and Rice Soup, Shredded Chicken Casserole and Rice
Tuesday 26/06/12
• Breakfast – Forget it! (Live on dried rolls and jam)
• Lunch – Tomato Soup, Meatball Casserole and Spaghetti
• Dinner - Tomato Soup, Meatball Casserole and Rice
Wednesday 27/06/12
• Breakfast – Forget it! (Live on dried rolls and jam)
• Lunch – Rice Soup, Potatoes and Peas in leftover Casserole Sauce and Rice
• Dinner – Had enough, given up, and eating out for rest of holiday!
Thursday 28/06/12
Ate out all day
Friday 29/06/12
Informed there was no menu at either lunch or dinner. We asked for some chips but told we would have to pay for them.
This is by far the worst continental holiday I have experienced in over 30 years and to compound it all the flight was delayed 4 hours!
The food was cooked for the family that lived there and we were ‘given’ what was left.
There was no choice of menu at any time, eat what was put in front of you, or go HUNGRY (that’s if there was anything left)
All inclusive drinks, what a laugh…..They ran out of vodka on Tuesday tea time and didn’t have any more, then on Wednesday night they bought the nastiest , cheapest bottle of vodka they could find ,and the cheapest bottle of cola and said it would have to last us the rest of the week!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Room Tip: Don't go there!!!!!!!!!!
  • Stayed: June 2012, traveled with friends
    • Location
5  Thank Lynn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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31 - 37 of 59 reviews

Reviewed September 15, 2011

In august, me and a friend of mine went to Side in Turkey. We stayed at hotel Summerrose. It’s worth warning others not to go there – ever.

First of all, the hotel manager was the only person in the staff who could speak English. Every single question we would ask resulted in them calling his name! They seemed shy and didn’t even try to answer us, but they’d only ask him to do so.

When it came to service, the hotel manager was helpful when it came to making phone calls for us. My friend and I thought it was nice going to the trips that our travel agency recommended, so we had to get some help because of that. In other ways, the hotel manager wasn’t serviceminded at all.

When my friend and I asked if they could clean our apartment, he reacted in a total different way. It was dirty as we got there – the toilet and the shower wasn’t cleaned - but it was late, so we went to bed. Next day as we asked for help, he wanted us to show us the apartment and asked what was wrong with the apartment. We had to say – in a nice way though – that the toilet wasn’t clean. He said it was clean now, and we said no, we’d only removed the dirt..! He then picked up a black hair from the shower and asked if it was one of ours. None of us have black hair… It was unbelieveable! Roomservice only once in one week is not acceptable. Although cleaning in the rooms didn’t have a high priority, the cleaning staff spent time on a daily basis cleaning the fasade of the building such as windows in the reception and in the restaurant.

Although the hotel is quite new, there's a nice pool there, the size of the apartment was big and it's not that far away from the beach (though more far away then he claims it to be; 10 minutes!), there's a restaurant next door and also a shop, we would never go back to that hotel. It's just not worth it.

There are also other things to complain about, but I hope this is more than enough information to stay away from Summerrose.

  • Stayed: August 2011, traveled with friends
    • Value
    • Location
    • Rooms
    • Service
5  Thank J P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2011

We are two friends who went to Side in August and stayed at Hotel summerrose. The room was very small, and we had to pay extra for the use of internet and aircondition. We asked to pay a little extra and move to an apartment, We gave the manager several hours to check if that was possible, but even then he didn`t know, complaining about being very tired. In general the hotel manager behaved in a very arrogant way. He did actually help us a few times, making phonecalls to the travelagency etc, but he still wasn`t very serviceminded. It also need to be said that the manager was the only one at the hotel speaking english.
The room was cleaned ONCE during the week, right before we went home. The food at the hotel was terrible, I am so thankfull we didn`t have all-inclusive. The beach has to br further away than the distance the hotel claims it is.

It should be said that the pool was very nice and the rooms was light and quite new.

If you want to stay at a nice, relaxing hotel, I would absolutely not recommend Summer rose! All in all we had a wonderfull holiday, but that was not thanks to the hotel!

  • Stayed: August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Sanfje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2011

Me and my family stayed 2 weeks on this hotel and have never meet so many people angry over a hotel and the owner.people with children missing beds for the children and the owners negative attityde over the complains.All inklusive with food like beans pasta bread ONE DAY you can forget butter, cheese, ham what ever this hotel was called by a traveling agency for a dumping hotel for people buying a unspecified holiday.WE HAVE BEEN IN TURKYE 2 TIMES BEFORE and many diffrent countries but never experince something like this.
And this will be the last time our family buys a holiday by turkietresor a company who cant care abouth there customers
I STRONGLY REKOMMEND EVERYBODY TO CHOOSE A ANOTHER HOTEL AND AGENCY

  • Stayed: August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank roy l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed yesterday
Google Translation

Room Tip: Хорошо везде
  • Stayed: September 2017, traveled with family
    • Value
    • Location
    • Service
Thank igor z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2017 via mobile
Google Translation

Stayed: August 2017, traveled as a couple
2  Thank Анастасия Д
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2017
Google Translation

Room Tip: Joidenkin huoneiden ovet olivat homeessa. Ainakin huoneen 403 ja 404
  • Stayed: July 2017, traveled with family
    • Value
    • Rooms
    • Service
Thank Sanni43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Summer Rose

Address: Side Mah. Cennetler Mevkii. Fatih Sultan Mehmet Blv. NO:57, Side, Manavgat 07330, Turkey
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Manavgat > Side
Amenities:
Bar / Lounge Beach Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #27 of 87 B&Bs / Inns in Side
Price Range: $17 - $39 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Summer Rose 3*
Number of rooms: 43
Official Description (provided by the hotel):
• hotel has 5 blocks, comprising 3 floors over 3800 square metres .Built 4 years ago the hotel is 3 star and rooms can accomodate 2 or 3 guests. There are 33 standard rooms and 10 apartments . These apartments can accomodate up to 5 guests . The hotel has a total of 136 beds. • hotel has a swimming pool, a childrens playground, a childrens swimming pool. Snooker is available , also there is access to a private beach • hotel is situated on the corner of a quiet road, a public bus passes the hotel. Parking is freely available • hotel is 1 km. from the center of historic Side, and the beach . Antalya airport is 50 km. • All rooms have pool and garden views, also wireless internet , tv , air conditioning, hair dryer, telephone, shower cabin, and balcony,safe box,minibar. • Extra beds, baby chair, baby cot, are available, free of charge • Managing director, welcomes you to world famous historical places ASPENDOS, APOLLON TEMPLE, DAMLATAŞ CAVE, THE ANCİENT CITY of SİDE and THE THEATRE also MANAVGAT WATERFALL and many more. • Managing Director, Mr Ahmet, graduated from Gazi University and is qualified in tourism and hotel management . He is a Ministry of Culture and Tourism Professional Guide ... more   less 
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