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“Lovely holiday & hotel”
Review of SENTIDO Perissia

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SENTIDO Perissia
Ranked #12 of 227 Hotels in Side
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Lovely holiday & hotel”
Reviewed July 17, 2014

I stayed here at the end of June for two weeks and did not want to leave to come home! The staff were all very friendly and helpful. I somehow managed to lock us out of our safe and the man on reception was very helpful when I told him. Two minutes after letting them know another man had come to unlock it for us, so we didn't have to waste any time waiting around after a silly mistake.
The hotel was always kept clean with cleaners going round the pool and restaurants for any rubbish. The waiters/waitresses were all very friendly and one would even bring my parents a tea after their meal without needing to ask (unfortunately I cannot remember his name), we always tried to sit in his section at dinner time! There was always a large range of food so you could always find something you wanted.
They put on a BBQ for the British guests one evening when we stayed which was a lovely idea. The weather was too hot which was a shame as everyone quickly ate then left for some air conditioning! But would have been a nice idea if it was a bit cooler & I think people would have stayed longer.
The bar staff were also very friendly, one would remember my order every time. The fridges of bottled water around the pool are a nice touch so you don't have to go to the bar if it's all you want.
The entertainment team were all very friendly and fun, especially Yavuz, Kenan & Jemal. There is always something to do during the day if you want to but if you don't then the pool games were always funny to watch anyway. Even if you don't take part the entertainment team still all make the effort to ask how you are etc.
Someone else said this but you know a hotel is good when you don't leave & I only read 7 pages of my book in the whole 2 weeks which is very unusual for me but l didn't get bored.

  • Stayed June 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
5 Thank zmf20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
palomatolga, Genel Müdür at SENTIDO Perissia, responded to this review, July 18, 2014
Dear zmf20,

Thank you very much for taking the time to write this review about our hotel. It gives us the opportunity to increase our hotel’s quality in order to offer you a better service.

We are pleased to hear that you enjoyed your stay with us. The fact you did not get bored shows that there are plenty of activities to join during the day which are well organized by our animation team.

We would like to thank you once again for spending your holidays with us and hope to see you again in Sentido Perissia.

Best regards,

Tolga ÇINAR
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
Bicester, United Kingdom
Level Contributor
87 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed July 16, 2014

Sentido Perissia, Side, Turkey

Executive Summary

The hotel was very clean with good food; the staff were friendly and very helpful.

From our very positive holiday experience, we would have no reservations in recommending this hotel.


Foreword

You will need a visa PRIOR to arriving in Turkey. I suggest that you search for Turkey Visas in Google and only use the link from our Foreign Commonwealth Office (FCO) website as there are many ‘scam’ visa sites. The cost per visa is $20 and is a straightforward process for single or multiple visas.

Everything is electronic and whilst we had a paper copy just in case, it was never checked at passport control.

Please note that Turkey is generally two hours ahead.


Suggestions for the Hotel Management

Provision of a map indicating the restaurants and facilities could be considered useful.

Simplifying the booking of restaurants would also be a plus as we found it too much hassle in fairness as we had two rooms which complicated matters and therefore only booked the once.


The Review…

My wife (50) and I (46) were on vacation with my daughter (19) and my wife's mother (82) from the 1st July 2014 to 16th July 2014 and our holiday was part of a package deal with Thomas Cook.

We left Birmingham at 16:30 arriving at Antalya at around 22:30. We arrived at our hotel just after midnight with the transfer taking approximately an hour.

Upon arrival at the hotel, check in was painless and we were advised that we could go to the Paloma Restaurant (main restaurant) for hot food, which was welcomed in the early hours.


Hotel Complex

The hotel is set back from the main road and you will pass a few building sites before getting to the hotel. It appears that new hotels are being built adjacent but whilst we were here there was no construction noise heard during our stay.

The hotel comprises several levels and the rear of the hotel faces the sea.

Level 4 is where the reception is but there are plenty of lifts (and stairs) to get you up and down.

There are 7 restaurants in total and several bars around the hotel of which the Divan bar on level 3 is open 24 hours.

There is a limited cocktail menu but this is not all that the bar staff can do...we went online to find cocktails and gave the ingredients and instructions and if the ingredients were available, then cocktails were made for us.


Temperatures

Temperatures during the day were typically 45 degrees Celsius in full sun and 33 degrees Celsius in the shade.

The evening temperatures were around 23 degrees Celsius.

Humidity was variable and we experienced ranges between 35% and 80%.

From previous experience in Turkey, drink PLENTY of water; common sense yes but still people get dehydrated.


Pools & Sea

The hotel offers three main outdoor pools and a shallow children's pool. There is also an unheated indoor pool.

The sea is easily accessible from the hotel where dedicated cabanas, loungers, parasols, etc., are provided. Please note that the cabanas are for hire and cost 50€ per day for a maximum of four people. You will have personal waiter service throughout the day with your food and drinks brought to you.

Generally there is no waiter service around the pool areas.

At the shoreline, there are water sports to the left of the hotel. The guys here were very friendly and highly recommended if you want to try some activities (parasailing, speed boat taxi, jet skis, etc.)

At the middle of the hotel's shoreline is a pier where a few sun beds are provided.

To the right of the hotel's shoreline is a plastic pontoon which is mainly used to access the large gullet style ship (for boat trips). If you have a snorkel set then I suggest that you enter the water off this pontoon and on the right of it as the water here is crystal clear and before lunch is quite calm.

Also from this pontoon you may even be fortunate to see Loggerhead sea turtles (Caretta Caretta) feeding off the underwater vegetation as we did.

As an advisory, there is something that everyone should be aware of as there is a specific green algae that could react with your skin.

Everyone is different but our daughter was significantly affected by the algae and it can be really painful as she had a severe reaction.

I was intrigued by this and deliberately rubbed my arm on the algae and I can only describe the irritation and pain as equivalent to a nettle sting (that was for me...my daughter was in agony).

The algae is often found on the mooring ropes in the sea and on the plastic pontoons just under the sea line.

Remedies may include the application of ice to the affected area until the pain subsides and then applying vinegar. This helped our daughter but took over 12 hours before things were normal again aside from the rash that was left. The rash took a few days to clear.

The pain and skin reaction will be different for everyone but in summary please avoid any green algae just in case.


Water Sports

We would highly recommend Yakamoz for all your water sport activities; there are quite a few catered for. Yakamoz are affiliated with the hotel and offer free pedaloes and canoes for the hotel patrons.

We found everyone at Yakamoz very good, friendly, helpful and more importantly competent and safe.


Food & Restaurants

Paloma restaurant - breakfast, lunch, evening dinner and ultra late (limited selection) are served here.
Mikado restaurant - Chinese al a carte (evening dinner) Grappa restaurant - Italian al a carte (evening dinner) Al a Turca restaurant - Turkish al a carte (evening dinner) Ada restaurant - Mediterranean al a carte (evening dinner) Delish (behind the pool bar) - lunch Sandy Beach - lunch

Please note that there is a 15€ surcharge per person to eat at the Mikado restaurant.

Provision of the menus for each of the ala a carte restaurants is available from the guest relations desk.

The main Paloma restaurant offered a selection of food from the Chinese and Turkish al carte restaurants during our two week stay. Fish and pasta dishes are usually available.

If you wish to eat at any al a carte restaurant you are advised to use the automated booking service from your room (dialling 8000 and then following the prompts). Bookings are generally for the following day dependent on what time you make the call.

If you have multiple rooms then it is best to speak with the customer relations desk and let them make the booking so you can get to restaurant of choice at the same time.

Please note that you may only make one booking per stay through the telephone system. However, if you speak with the customer relations desk and book that way then you can eat in any of the restaurants and as many times as you like.

We ate at the Grappa restaurant (Italian) but my wife and daughters' steak was tough. The duck was very nice though. Please note that the service when we ate was considered slow.

Breakfast is only served at the Paloma restaurant.

Lunch can be obtained from then Paloma restaurant, sea front restaurant or the pool bar; the order of restaurants offer a decreasing fare but the sea front restaurant is a nice alternative. The food served from the Delish is all freshly cooked to order.

There is a Patisserie adjacent to the pool bar and a nice selection of good quality cakes is offered.

All the staff are polite and courteous. The waiters make a special effort to remember your drinks when you see them again which is a nice thing to do.

We always try and learn some of the basics of the spoken language of the country we visit. Trying to speak a few words in Turkish will always go along way...

In summary I have always been a fussy eater but I never struggled to find something to eat in this hotel. The quality of food has always been good and there has never been a problem with food being served lukewarm.


Hotel Rooms

The hotel comprises various room types with differing views. We requested a sea view at the time of booking and we were obliged with both a pool and sea view. In fact we had a view of the entertainment stage also (Room 4424 & 4426).

The rooms were more than adequate, long with a very small balcony (standing room only) but no more was required by us.

Some rooms do have full balconies (3327 for example). This room we used for an extended check out and faced the gardens. The full balcony was at the expense of the internal seating area which we had in our main rooms.


Hotel Cleanliness

I have to say that everywhere was kept clean including the toilet facilities.

I never had to change any item of cutlery due to it not being clean.

At the restaurants there are generally cleaning staff on hand and when food or drinks end up on the floor they are dealt with promptly.


Shopping & Eating Out

Side is the obvious choice as this offers both shopping and the old ruins.

There was a better exchange rate in Side than in the UK, so this could be worth considering.

You may get a better deal for shopping if you went to Kumköy and Manavgat, the latter has a massive market.

If you wanted jewellery then please check out Brillant Jewellers in Side. They have two shops, one at the top of Side and the other at the bottom near the harbour. They are very friendly and offer a good service. Please note that there is no tax on the gold for example so you can get a good deal. You can also get a free chauffeur service to and from the hotel to Side (please speak with Kristi the Thomas Cook rep).

We would also highly recommend the Aphrodite restaurant in Side. We went one evening and it was great. Again, you can get a free chauffeur service to the restaurant if arranged with the Thomas Cook rep.

Taxis can be called by asking the Reception staff. You agree the price before you get in. The yellow taxis are the licensed ones.

Walking to Side will take around 40-45 minutes along the seafront pathway. If you walk then I would suggest only to do this very early in the morning or early evening due to the heat.


Entertainment
This hotel does offer very good entertainment through the animation team throughout the day and evening.

Although the animation team provided some evening entertainment on stage, the majority was external entertainers with a varied theme to suit all tastes.

If there is a 'mapping party' then please do not miss it...brilliant music and atmosphere.

Following the main evening show there is generally live entertainment on the main terrace.

There is also a night club/disco however, most evenings that we went there, only a few people were there which was a shame.


Sunrise & Sunset

The time of sunrise will be different each day but at this time of the month it was around 05:43 hours...but the sun rises behind the mountains at around 06:00 hours. You can see this from the 8th floor.

Sunset is around 20:15 hours at this time of the year and will also change slightly on a daily basis. I would recommend walking along the beach (turning right when leaving the hotel; keep going until you see the white & blue pontoon.


Nationalities

Predominantly German and Belgique. There were a few British (with a large Scottish contingent). The Russians were very much a minority here.


Going Home

We were picked up at around 20:00 hours and our checkout was at 12:00 hours. However, if you do have a late flight then speak with the reception staff early on the day to see if your room can be used for a late checkout.

Our rooms were not available so we had to move to another room. There will be a small charge with an extended check out (up to 60 Turkish Lira) dependent on how long you keep the room for.


General

A well placed tip (rightly or wrongly) will make a difference to the service that you receive.

Wi-Fi is available throughout the hotel including most parts of the beach directly in line with the hotel.

We used the tap water to brush our teeth without any adverse effects, however if you are unsure then you can use bottled water.

  • Stayed July 2014, traveled with family
    • Location
    • Rooms
    • Service
Helpful?
11 Thank Schteef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
palomatolga, Genel Müdür at SENTIDO Perissia, responded to this review, July 18, 2014
Dear Schteef,

Thank you very much for taking the time to write this review about our hotel. It gives us the opportunity to increase our hotel’s quality in order to offer you a better service.

You have described our hotel very detailed! It gives everyone a good overview of what to expect when they come here.

Help regarding the booking of the a la carte restaurants can always be asked at the guest relation desk. They will help you in case you are not able to book by telephone or if you have any other requests.

We would like to thank you once again for spending your holidays with us and hope to see you again in Sentido Perissia.

Best regards,

Tolga ÇINAR
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 16, 2014

Second stay at the perrisia , once again a fantastic holiday , staff are superb. Would recommend it to anyone! Great food, waiters have a refreshed drink on your table without you asking. Animation staff always ask if you want to join in but do not harass you.

  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank garyleslie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
palomatolga, General Manager at SENTIDO Perissia, responded to this review, July 17, 2014
Dear Garyleslie,

Thank you very much for taking the time to write this review about our hotel. It gives us the opportunity to increase our hotel’s quality in order to offer you a better service.

We at Sentido Perissia try to spoil every guest during their stay in our hotel. Our animation team offers daily activities and professional evening shows. If you want to join, they are there for you!

We would like to thank you once again for spending your holidays with us and hope to see you again in Sentido Perissia.

Best regards,

Tolga ÇINAR
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 16, 2014

i have just returned from my first 14 night all inclusive with my wife and 2 children (usually i am bored and feed up with the food options after 5 nights) at the sentido and we are all ready looking at booking again for next year the effort all the staff put in to make our trip unforgetable was amazing
The food options every night catered for everybody with enough choice every night to make it interesting (i am a head chef in edinburgh) the entertainment on 10 nights was amazing 3 nights good and 1 night not to my taste. The hotel was spotless and hygiene is taken seriously
The only downsides where the quality of the steak and lamb (other than mince was poor) and towards the end of a week you had to have your towels down by 6.30am

  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
4 Thank Sheena N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
palomatolga, General Manager at SENTIDO Perissia, responded to this review, July 17, 2014
Dear Sheena N.,

Thank you very much for taking the time to write this review about our hotel. It gives us the opportunity to increase our hotel’s quality in order to offer you a better service.

We are very happy to hear that your first Turkey holiday satisfied you this much.

Our hotel policy does not allow sun bed reservations before 07:00 o'clock in the morning. This is strictly controlled by our night staff.

We would like to thank you once again for spending your holidays with us and hope to see you again in Sentido Perissia.

Best regards,

Tolga ÇINAR
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 16, 2014 via mobile

I stayed at the sentido last month,were do I start....food is out of this world,speciality meals and lots to choose from,24 hour bar amazing too along with all the other bars,staff can't do enough for you,nothing is too much trouble for them should you need to call upon them,larger room sea view was awsum,verry big with a minibar stocked daily(free) the hotel has lots of entertainment day and night I even played part in a show one night it was great fun,the entertainment team immense, I got on with them all and made a good friend in jamhal he was a good laugh not bad at volleyball either lol,I'm definitely booking again next year,I say you no you've had a great holiday when you love the complex that much you don't leave it only to go on the beach,book you won't be disappointed trust me

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 1977phil_white
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
palomatolga, General Manager at SENTIDO Perissia, responded to this review, July 17, 2014
Dear 1977phil_white,

Thank you very much for taking the time to write this review about our hotel. It gives us the opportunity to increase our hotel’s quality in order to offer you a better service.

We are very plased to see that you enjoyed your holiday in our hotel! Our animation staff entertains you during the day and our kitchen team prepares the most delicious meals. The perfect combination for a lovely stay!

We would like to thank you once again for spending your holidays with us and hope to see you again in Sentido Perissia.

Best regards,

Tolga ÇINAR
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 14, 2014

Don't be put off by the drive along the road to the hotel, Once inside you will be amazed by the interior and space, On arrival we were greeted by very friendly reception staff and straight away you are given a cold refreshing drink. We stayed in a standard room with was newly refurbished very clean, comfortable beds withan excellent shower, towels can be changed daily if you wish, Pool / Beach towels are now in your room, the air conditioning is very welcome but is individual controls so you can have it on or off your choice.
The staff throughout the whole hotel from reception, cleaners, porters, waiters, animation team and all management are there to help always very hard working and smiling,
The food is excellent so much choice for all tastes there are a la carte restaurants as well 1 carry sa small cover charge,
The location of the hotel is excellent on the beach with its on private jetty which has sun beds that were always empty, you can walk along the promande to Side, or just for a stroll after dinner.
Will definitely return,

Room Tip: Must visit the Turkish restaurant in the hotel but don't eat all day as so much food!
See more room tips
  • Stayed July 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
6 Thank Dobbie777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
palomatolga, General Manager at SENTIDO Perissia, responded to this review, July 17, 2014
Dear Dobbie777,

Thank you very much for taking the time to write this review about our hotel. It gives us the opportunity to increase our hotel’s quality in order to offer you a better service.

You have written a clear and detailed review of our hotel, thank you very much. The renovated standard rooms take your holiday experience to a higher level. The excellent kitchen in combination with the friendly staff make it a once in a lifetime holiday.

We would like to thank you once again for spending your holidays with us and hope to see you again in Sentido Perissia.

Best regards,

Tolga ÇINAR
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ankara
Level Contributor
49 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed July 14, 2014

We stayed at the Sentido Perissia for 2 weeks in July, with our 6 years old daughter.
This hotel is one of the easiest hotels for me to rate and comment: it is just perfect. We had received lots of very good comments and references for this hotel before going, and all of them are proved to be true.

First, I want to talk about the service and personnel quality of the hotel, as I've never experienced such a case before. Starting from the GM of the hotel, down to the servants at the restaurants, the only grade that I can give is perfect. Everybody is very kind, very helpful, and willing to help on every issue as if it is their own problem. That really makes you feel special. This was the most important thing that I will remember about Sentido Perissia.

The location of the hotel is very good. The beach and sea is perfect and wisely kept natural. The pools are more than enough. The rooms are very well decorated, new and spacey. Amenities are in very good condition and new. Room service is - like any other service in this hotel - just perfect.

Sleep quality is way better than expected for Side. Air conditioning is very good, and you never feel the heat unless you are under the direct sunlight.

Our daughter was so happy that there were lots of fun for her. Although the Kids' Club was not the best that we've seen so far, it was enough.

Night shows and animation team were also very good. We've never got bored during the nights.

Lastly, the food is really fantastic.

In short, I strongly recommend this hotel.

  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
6 Thank AlpBot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
palomatolga, General Manager at SENTIDO Perissia, responded to this review, July 16, 2014
Dear AlpBot,

Thank you very much for taking the time to write this review about our hotel. It gives us the opportunity to increase our hotel’s quality in order to offer you a better service.

It is a pleasure for us to hear that you enjoyed your family holiday in our hotel. Our entire staff tries to make everyone's holiday special. Our kitchen team prepares the most delicious meals and our animation team entertains young and old with enjoyable shows and activities.

We would like to thank you once again for spending your holidays with us and hope to see you again in Sentido Perissia.

Best regards,

Tolga ÇINAR
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SENTIDO Perissia

Property: SENTIDO Perissia
Address: Kumkoy Yolu Uzeri Bingesik Mevkii, Side, Manavgat 07330, Turkey
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Manavgat > Side
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Side
#3 Top resorts Hotel in Side
#8 Romantic Hotel in Side
#9 On the Beach Hotel in Side
#11 Luxury Hotel in Side
#11 Family Hotel in Side
Price Range (Based on Average Rates): $$
Hotel Class:5 star — SENTIDO Perissia 5*
Number of rooms: 352
Official Description (provided by the hotel):
A Brand New SENTIDO Perissia. SENTIDO Perissia Side reopens after renovation. Paloma Hotels invites you to discover an exciting new designs of the guest rooms and guest spaces at SENTIDO Perissia in Side. Known as one of Side's most prominent beachfront resorts, SENTIDO Perissia steps up with a crisp, contemporary interior renovation awash with elegance and simplicity. From the seating area and reception to the guest rooms with new beds, furniture, textiles, lightning, balcony furniture and bathrooms which will have stylish walk-in showers, the resort's new renovation delivers a seamless transition from check in to check out. Other noteworthy changes at SENTIDO Perissia include a newly renovated indoor & outdoor pool areas and pier, featuring with private cabanas; fitness center with new equipments; completely renovated hammam and sauna; completely re-designed Mini & Teenage Clubs for more effective use of different age groups and all meeting rooms will be renewed for incentive groups. Additionally, all new restaurant and bar concepts will be renovated, including completely re-designed Grappa A la carte Restaurant, Ada A la carte Restaurant Bacchus Bar, Key Club, Piano Bar, Patisserie, Avenue Bar and the entire of the Paloma Restaurant will be re - designed at SENTIDO Perisia, Side. The first guests will enjoy SENTIDO Perissia as from 1st of April, 2014 to uncover reinvention the soul of #RealMediterranean lifestyle with warm colors, cultural touches and newly updated surroundings. ... more   less 
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Also Known As:
Sentido Perissia Side
Sentido Perissia Hotel Side

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