Recovering from an operation I decided to book a last min family holiday, the children deserved some time to have fun and we needed some sun to recover! We expected it not to be the best after reading reviews but thought as long as there was a pool and all inclusive food and drinks the children would be sorted.......how wrong we were! Upon arrival at 3am we were greeted with drinks as we checked in, we had booked two twin rooms and at check in I asked if they were together....the man at reception said we had been given a family room as we are a big family two adults four children... we were delighted we were all together! However the following morning we met with the rep who informed us we would be charged 70 Euro for the upgrade! Being a family we felt it was best to be together and just pay the money I don’t believe that they would of then moved us to twin rooms had we not paid the extra. As our flight is late at night we asked about late check out and were told we could stay til 4pm for an extra 20 euro so straight away out of our limited spending money that was 90 euro gone. The food is awful so we have spend all our spending money on eating dinner out and making do at breakfast and lunch or not...Recovering from an operation I decided to book a last min family holiday, the children deserved some time to have fun and we needed some sun to recover! We expected it not to be the best after reading reviews but thought as long as there was a pool and all inclusive food and drinks the children would be sorted.......how wrong we were! Upon arrival at 3am we were greeted with drinks as we checked in, we had booked two twin rooms and at check in I asked if they were together....the man at reception said we had been given a family room as we are a big family two adults four children... we were delighted we were all together! However the following morning we met with the rep who informed us we would be charged 70 Euro for the upgrade! Being a family we felt it was best to be together and just pay the money I don’t believe that they would of then moved us to twin rooms had we not paid the extra. As our flight is late at night we asked about late check out and were told we could stay til 4pm for an extra 20 euro so straight away out of our limited spending money that was 90 euro gone. The food is awful so we have spend all our spending money on eating dinner out and making do at breakfast and lunch or not eating at all. My three boys 15, 12,12 drink a lot and a few days into the holiday the grumpy bar manager refuses to serve them telling them the machine is broken, when two seconds later serves other children....god help you if you are British, we are the only British family here and have been treated like dirt, they watch every move you make and make you feel like you aren’t meant to be there. No body is friendly towards you or your children however other family’s of different nationalities get treated like they are kings. We hadn’t paid the 20 euro at the time we paid the 70 for the room and went to pay it the day before we were leaving to be told they could no longer offer us this, so now we have to check out at 12 noon and our transfer isn’t until 10 pm . The place is a disgrace, please do not waste your hard earned money to come here, I haven’t once felt relaxed or welcome, my boys have not enjoyed it and my 4 year old girl as there is no entertainment for children at night and the so called bar closes at 11pm, and please don’t expect a cold drink as they are always luke warm. I’m so so disappointed as this was a holiday for me my partner and our children as I have been in recovery for 12 weeks and just wanted to be normal and treat them, we don’t have a lot of money and work hard for what we do have but it’s been wasted, we would of been better of finding a luxury apartment and self catering ..... on the upside with the selection of food on the all inclusive e you will come back slimmer! More