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Reviewed 3 weeks ago

Was fully expecting a stereotypical hotel with crowded beaches, concrete jungle and lousy food and drink as part of the all inclusive deal

To my utter surprise and very pleasant , my husband and I enjoyed our 10 days here just before the Thomas Cook debacle with whom we were booked.

What we liked about it:

Great location , large swimming pool and sandy beach
Aesthetic design of building
Great choice of good organic food and wine available all day in three kitchens, one which you had to pay as specialist chefs hosted these. Good local Turkish food with wide variety but also amazing salads, fish and sushi, home made bread and delicious baklava and puds.
Several bars, one on the beach serving cocktails and endless amount of drinks , all free , including spirits like Absolute Vodka, my favourite.
Excellent customer service from waiters, our lovely chambermaid Kudra, The restaurant chef who went out of his way to deliver figs to our room..
The management handling of Thomas Cook debacle.
Evening entertainment for young and not so young.

To top it all excellent weather

What we didn’t like:

Not much about the hotel but the surrounding area is very built up with parades of crowded hotels , so sightseeing is limited. Side is a sweet port with ancient Roman ruins, worth a visit , provided you can put up with the hassle of the bazzer and rip off boat rides. Manavgat offers some falls to view ,. Both can be reached by taxis but these are expensive, given distance.
The Euro seems the preferred currency and we bought too many liras.

Will we come back? Yes if hotel could be magically transported to a less tourist area .

Room tip: Best rooms are those with private pools. Hotel is designed around these
Date of stay: September 2019
    • Value
    • Rooms
    • Service
Thank Customerthoughts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
palomafinesseside, General Manager at Paloma Finesse, responded to this reviewResponded 1 week ago

Dear Guest,

We would like to thank you for sharing your most memorable experiences with us during your stay at the Paloma Finesse Side. It is always encouraging to hear positive feedback, especially when it comes from those who matter the most, our guests.

We’re thrilled to hear your time with us was so amazing due to our concept and our team who made you feel so valued.

Please note your feedback has been shared with the hotel team as an essential way of understanding how we can continue to deliver a great experience.

We look forward to hosting you again for another wonderful experience!

Best Regards,

Sami Kaplancı
General Manager
info@palomafinesseside.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

It was our business trip, we came with my partners,so Hotel is perfect for business vacation- 4 days we wake up at 7.00, go to breakfast and after- meeting in Patisserie with coffee. After- lunch time and go to the beach. We ordered cabana for last 1 day, not expensive, very comfortable- you don't need to go anywhere,service is really good.
Evening time we spent in Med kitchen or chef's kitchen, and after- beach club with good music.
I would like to come in this hotel with my family, cause a lot of activities and aqua park, mini club, so we will see next year. Hope to see the same personal stuff! Wish you all the best!

Date of stay: September 2019
Trip type: Traveled with friends
1  Thank Visiter123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
palomafinesseside, General Manager at Paloma Finesse, responded to this reviewResponded 2 weeks ago

Dear Guest,

We would like to thank you for sharing your most memorable experiences with us during your stay at the Paloma Finesse Side. It is always encouraging to hear positive feedback, especially when it comes from those who matter the most, our guests.

We’re thrilled to hear your time with us was so amazing due to our concept and our team who made you feel so valued.

Please note your feedback has been shared with the hotel team as an essential way of understanding how we can continue to deliver a great experience.

We look forward to hosting you again for another wonderful experience!

Best Regards,

Sami Kaplancı
General Manager
info@palomafinesseside.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

This hotel is totally different: design, atmosphere, personal, food, entertainment. Everything is sooo good! We recommend Paloma Finesse for family- for kids a lot of activities every day and aqua park! So friendly personal. Beach is so huge. Rooms with pool- it's sooo comfortable! Location also good- 15 min to Manavgat or Side.
It was a good choice! We will come back next year!

Date of stay: September 2019
Trip type: Traveled with family
1  Thank tiqovka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
palomafinesseside, General Manager at Paloma Finesse, responded to this reviewResponded 3 weeks ago

Dear Guest,

We would like to thank you for sharing your most memorable experiences with us during your stay at the Paloma Finesse Side. It is always encouraging to hear positive feedback, especially when it comes from those who matter the most, our guests.

We’re thrilled to hear your time with us was so amazing due to our concept and our team who made you feel so valued.

Please note your feedback has been shared with the hotel team as an essential way of understanding how we can continue to deliver a great experience.

We look forward to hosting you again for another wonderful experience!

Best Regards,

Sami Kaplancı
General Manager
info@palomafinesseside.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

We were in Paloma Finesse with my brother's family: 4 adults and 5 kids. It was my first time in Side, i enjoyed it. Clean, modern, not noisy. Super! Kids all day in mini club : they always do something- cooking, painting, singing, every day shows or minidisco. Big respect to animation team! Hi from all our family to Irina and Ecem! Take care!))
We were having fun on sunbeds)) nobody disturbed us! Restaurant, pool, beach. Evening programs interesting. Alcohol in the hotel high class! And service also. Wish to come back.

Date of stay: September 2019
Trip type: Traveled with family
Thank Frank B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
palomafinesseside, General Manager at Paloma Finesse, responded to this reviewResponded 3 weeks ago

Dear Guest,

We would like to thank you for sharing your most memorable experiences with us during your stay at the Paloma Finesse Side. It is always encouraging to hear positive feedback, especially when it comes from those who matter the most, our guests.

We’re thrilled to hear your time with us was so amazing due to our concept and our team who made you feel so valued.

Please note your feedback has been shared with the hotel team as an essential way of understanding how we can continue to deliver a great experience.

We look forward to hosting you again for another wonderful experience!

Best Regards,

Sami Kaplancı
General Manager
info@palomafinesseside.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

We stayed at this hotel in September from 10 to 19. The hotel is great for families, the food is amazing there is not quantity like other hotels but real quality food. Drinks are original, the service from waiters and house keeping is also amazing Ayse and her team are really pleasnt and really nice they do their jod profesionaly. The only thing this hotel has to change is their reception staff well at least assistant manager. He is rude, not very customer oriented and doesnt even want this job dont know his name but he has dark jair and wear glasses. He charged us 70 eur ( ecen if the day before he said 50) to keep our room untill chek out. We only wanted to keep our room because my son 19 months had stomach flu, the manager didnt even boder to ask how he is.RECEPTION STAFF DOESNT SPEAK ENGLISH FLUENTLY???? Thank to the kitchen staff they were always polite and had understanding when we asked for food for my baby ( since he has stomach flu he could only eat boild vegtabels without spices). We really enjoy our holiday in Paloma finesse,really liked it except the awufl assistan manager that took 70 eur, we would pay the money because I really didnt want my baby ill on 30 degrees outside, but you could show some customer service and understanding and not act like an idiot.

Date of stay: September 2019
Trip type: Traveled with family
Thank SuzanaH3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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