Guest mix is composed mainly of Russian guests around 90-95% during the period I stayed.
As being Turkish, I was not cared that much in general. I think this hotel should either not accept Turkish guest or inform and train their personnel to care also for Turkish visitors, latter who have more possibility to return again or compliment or complain much more for them.
Not suitable for mobility limited people; there are stairs in some places, having no other alternatives.
Location is good in Kemer.
The hotel can not be said to be ultra all inclusive; can not find food each hour one wants to have.
Limited alcholic drinks. Only some local alcohol drinks are inclusive which might be bad for heavy drinkers.
Aquapark& kids village for kids which are good for them, but with a less trained or even never trained mini club Turkish employee who seems only to be caring for Russian children.
Towels are free of charge and taken from the hotel's spa daily. In the hotel spa:The towels that they claimed to be clean were smelling sun cream; they were either dirty or apperantly not well washed. When I complained about this, they did not accept this and did not do anything to compensate this situation. They were more likely to chase guests for massage, foam and etc as we were welcome with information of these kinds of services although we did not ask to learn.
I do not want to end up my review without mentioning the noise problem. At night there is such a loud music from either this hotel or the hotels around that it is impossible to sleep at night ( You do not have to be a light sleeper)!!!
To sum up an average all inclusive hotel which have lot of competitors all around.
I would probably not return again as I did not find anything particular to like and prefer rather than the other hotels in the region.
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