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“I do not think to have received the quality of service I paid for.”
Review of Grand Haber Hotel

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Grand Haber Hotel
Ranked #83 of 283 Hotels in Kemer
Izmir, Turkey
Level Contributor
31 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“I do not think to have received the quality of service I paid for.”
Reviewed May 28, 2012

Guest mix is composed mainly of Russian guests around 90-95% during the period I stayed.

As being Turkish, I was not cared that much in general. I think this hotel should either not accept Turkish guest or inform and train their personnel to care also for Turkish visitors, latter who have more possibility to return again or compliment or complain much more for them.

Not suitable for mobility limited people; there are stairs in some places, having no other alternatives.

Location is good in Kemer.
The hotel can not be said to be ultra all inclusive; can not find food each hour one wants to have.

Limited alcholic drinks. Only some local alcohol drinks are inclusive which might be bad for heavy drinkers.

Aquapark& kids village for kids which are good for them, but with a less trained or even never trained mini club Turkish employee who seems only to be caring for Russian children.


Towels are free of charge and taken from the hotel's spa daily. In the hotel spa:The towels that they claimed to be clean were smelling sun cream; they were either dirty or apperantly not well washed. When I complained about this, they did not accept this and did not do anything to compensate this situation. They were more likely to chase guests for massage, foam and etc as we were welcome with information of these kinds of services although we did not ask to learn.

I do not want to end up my review without mentioning the noise problem. At night there is such a loud music from either this hotel or the hotels around that it is impossible to sleep at night ( You do not have to be a light sleeper)!!!

To sum up an average all inclusive hotel which have lot of competitors all around.
I would probably not return again as I did not find anything particular to like and prefer rather than the other hotels in the region.

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
3 Thank Sinem e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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299 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Norwegian first
  • Russian first
  • Swedish first
  • Turkish first
  • Any
English first
Vienna, Austria
Level Contributor
487 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 250 helpful votes
Reviewed March 22, 2012

Massive touristeville would be the perfect description of this place with yelling cariokee throught the night. Fortunatelly that ended at 11 pm sharp. What i didnt like - shabby room, hard beds, thin walls and not a great location. What i really liked was the nice huge bathroom with great shower and big breakfast.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dafne07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bitola, Republic of Macedonia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 11, 2011

Hotel looks good but I do not know whether the quality it deserves 3 stars.
Air-conditioning in the hotel is central, can not cool an additional problem is that excluding evening and hardly anyone could sleep. Bars close early around 22 - 23h. The restaurant itself has to take a drink. Only good in this hotel is the section for kids poolside.The restaurant regularly run out of food
Closes ahead of time.
I was in Turkey several times. Of all the hotels I was now satisfied, but Grand Haber is a horror. never again.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank makedon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Kemer hotels

Warrington, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 25, 2011

We have just returned from our 10 night stay at The Grand Haber Hotel. Even though we were the only English guests we were made to feel extremely welcome. Most of the guests were rude Russians but this did not spoil our stay. Although not everything was open, due to the season starting in May, there was still plenty to do. The water park was great fun and the pools kept very clean. The A La Carte restaurant was fantastic, and the main buffet restaurant offered plenty of choice. The staff worked very hard and were the friendliest people we have ever met. The free safety deposit box and mini bar in the room were a great bonus. The rooms were cleaned daily, sheets and towels changed daily.
We had a great holiday and wish we had booked for 2 weeks rather than 10 nights.
We would definitely go back to this hotel again.

  • Stayed April 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank 90debbie90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baku, Azerbaijan
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 15, 2011

Good food, good service, excellent water park. Beautiful natural lawn football field. We did not play a lot of football games due to weather was very hot. Evening Shows by animation team were excellent. Amphetheater and equipment in it was very good too.
Hotel Lounge was very cozy. Beach was stony, but it was generally acceptable.

  • Stayed August 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
5 Thank Navai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dumfries & cumbria
Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed October 25, 2010

just returned from a week in the Grand Haber Hotel, in Kemer, Turkey. We were there for the Turkish Darts Open. What a week, brilliant darts, really good hotel and the company was good. The hotel has its own private beach, its a shingle beach not sand but nice just the same. There is a lovely beach bar which serves drinks and snacks throughout the day. The Hotel itself is lovely, very clean and the rooms have a balcony. Ours had a double bed which was changed everyday as were the towels. Once they made up a love-heart from towels and set it on the bed, a lovely touch. There is a small fridge which is stocked daily with water, fizzy water and cartons of juice and the safe deposit box comes free of charge. The food is varied and my husband loved the soups, all except the yoghurt one which wasnt too his taste but the rest were good. The Hotel arranged the airport transfers, coming to the hotel was fine, picked up no problem. Going back home the bus duly arrived in plenty of time and took us to Terminal 2 at the airport, however we should have been at Terminal 1 which is quite a distance away and we had to get taxis across. Would advise that you check for yourself which Terminal you should be at, we didnt, just assumed the Hotel would know. That said not much else we could fault the hotel for, there were 8 of us in our party and we were able to keep 1 of the rooms until 10pm free of charge on the day of our departure, as we werent getting picked up until midnight. Didnt see much of the night time entertainment as we watched/took part in the darts most nights. Would I go back.....yes, hopefully next year.

  • Stayed October 2010, traveled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
7 Thank kalli1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vilnius
Level Contributor
413 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
Reviewed October 4, 2010

First thing - I was horribly sick on the third day of living on the hotel food. Second - even on low season it was quite noisy, therefore ear plugs were a necessity. Generally an overall feeling of not overly clean place turning towards dilapidation.

  • Stayed March 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank acorna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Haber Hotel

Property: Grand Haber Hotel
Address: Yeni Mah. Sehit Polis Cemal Ilgaz Cad. No:8, Kemer 07980, Turkey
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Kemer
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #83 of 283 Hotels in Kemer
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Haber Hotel 5*
Number of rooms: 309
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