Although my daughter and I did have a good holiday there were a lot of unsatisfactory issues. We are not being overcritical but just have personal expectations. We arrived at the hotel at 1am very hot and tired. Our room was hot, shabby, dirty and the fridge was filthy and empty, not even a bottle of water. Daughter had a stained sheet on her bed. Top sheet was like sleeping under a large tea towel! The room overlooked tanks and generators and the smell was awful. The air conditioning was not working. We did ask to be moved and this was dealt with satisfactorily the following day. The rooms and bathrooms are definitely not 5* more like 3*.
We were the only English people staying there and they definitely do not cater for the Brits! No information in the room about anything! Very poor. Most of the staff were delightful, friendly and helpful but there were quite a few rude, unhelpful staff who made you feel as though you were invisible.
The rest of the hotel was good and food generally very good but they were not very good at replenishing food when it had all gone and there were a lot of greedy guests!
The evenings at the hotel were very boring with nowhere set aside to sit outside and enjoy a drink, music or any proper entertainment. Disco started at 11.30 but most of the youngsters go into Kemer to the clubs.
The pool and surroundings were excellent and that is where we spent most of our time.
The beach was a 10 min walk/5 min bus ride and we went once. Beautiful.
The spa was exceptional and really made the stay a memorable. Thoroughly recommend the peel, foam and massage and hot stone therapy. You get a proper massage and amazing value for money. The staff are all very friendly and attentive.
I would not return to this hotel but will return to Turkey!
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- Also Known As:
- Meder Hotel Kemer