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“All Inclusive - Good location”

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Crystal De Luxe Resort & Spa
Ranked #20 of 288 Hotels in Kemer
Certificate of Excellence
Reviewed September 17, 2013

This is a nice hotel with spacey and "warm" rooms (cleaned everyday). Overall atmosphere is relaxing.

Things I liked:
- Location (famous clubs of Kemer are in a walking distance)
- Food (not very rich but good selection, especially good breakfast)
- Rooms (A/C was working properly during our stay; large room with full glass window/wall, perfect in the mornings)
- Lobby and lagoon bar, friendly bartenders providing wonderful mixes.
- Beach; it's beautiful. Hotel has snack bar, drinks fruits are free for hotel guests.

Things I didn't like:
- Welcoming (for me 5* hotel should provide smt kind of welcome-tour and show what's where) also welcoming was not warm.
- A la Carte restaurant - since we had 1 free dinner we made booking on our own via system. Waiter in the entrance of restaurant didn't consider the table we chose while our reservation. He directed us to small table (for 2) which was next to kitchen door (opening every minute)

In general it's nice and can be considered as 5 star if on Turkish standards.

  • Stayed: September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank vuessal89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalHotelsTR, Genel Müdür at Crystal De Luxe Resort & Spa, responded to this reviewResponded April 13, 2016

Dear Valued Guest,

Thank you for being our guest and for taking the time to share your review following your stay.

As Crystal Hotels Resorts & Spa, our best goal is renew with each passing day to higher level of service and praise to our quality of service. In this direction as a management, we believe that your valuable compliants, criticisms and suggestions will make a positive contribution in our work, or show us that we are on the right course.

We would like to inform you that your contribution has been sent directly after its publication to our management. Due to technical reasons, we are only now possible to inform you of the receipt of your review.

We hope that you will give us one more time your trust and we welcome you again in one of our hotels.

Best Regards

Ali Osman ILHAN
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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286 - 292 of 1,189 reviews

Reviewed September 9, 2013

The hotel has a very relaxed atmosphere. It is VERY clean, our room was spotless.
The staff is extremely welcoming, very efficient and very quick service, with a smile.
The beds are comfortable.
The food is good
The miniclub was oodles of fun for my young ones
The water slides were an all family fun, we all went up and down countless times (icluding my 3 years old and my 15 years old)
We enjoyed the evening shows, the beach was beautiful, the pools were clean and spacious.
Don;t skip the Hammam at the Spa, we took "package number 1" that included a turkish bath, a massage and a face mask.- it was sensational.

Room Tip: Our rooms were on the 2nd floor, they were great with wonderful view of the sea. I think any room yo...
See more room tips
  • Stayed: September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Sharon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalHotelsTR, Genel Müdür at Crystal De Luxe Resort & Spa, responded to this reviewResponded April 13, 2016

Dear Valued Guest,

Thank you for being our guest and for taking the time to share your review following your stay.

As Crystal Hotels Resorts & Spa, our best goal is renew with each passing day to higher level of service and praise to our quality of service. In this direction as a management, we believe that your valuable compliants, criticisms and suggestions will make a positive contribution in our work, or show us that we are on the right course.

We would like to inform you that your contribution has been sent directly after its publication to our management. Due to technical reasons, we are only now possible to inform you of the receipt of your review.

We hope that you will give us one more time your trust and we welcome you again in one of our hotels.

Best Regards

Ali Osman ILHAN
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2013

we are just home from our holiday at this lovely hotel, actually can't fault a thing, staff very friendly, cocktails and food great, never stuck at all even ice creams and all things included in the all inclusive, room cleaned and topped up daily.
clean beach towels given every day to use, and night entertainment was fab, shows I would pay to see.
beach next to hotel is a pebble beach , but I knew that before going and only ventured there once as I enjoyed the pool and the slides there more
this hotel had mainly Russian guests staying while I was there, but everyone friendly

a very clean and well maintained hotel, with many staff so you were never waiting in queues
and location was great

Room Tip: I would recommend a room on the 3rd floor looking onto the beautiful mountains room 1381 was amazin...
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  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank fiona m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalHotelsTR, Genel Müdür at Crystal De Luxe Resort & Spa, responded to this reviewResponded April 13, 2016

Dear Valued Guest,

Thank you for being our guest and for taking the time to share your review following your stay.

As Crystal Hotels Resorts & Spa, our best goal is renew with each passing day to higher level of service and praise to our quality of service. In this direction as a management, we believe that your valuable compliants, criticisms and suggestions will make a positive contribution in our work, or show us that we are on the right course.

We would like to inform you that your contribution has been sent directly after its publication to our management. Due to technical reasons, we are only now possible to inform you of the receipt of your review.

We hope that you will give us one more time your trust and we welcome you again in one of our hotels.

Best Regards

Ali Osman ILHAN
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 16, 2013

Everything is excellent in the fantastic hotel. It's location is so good and animation team is very nice and friendly. You can go clubs in just 2-3 minutes by walking. It is an amazing hotel for enjoy :)

Room Tip: If you want to go a holiday in Kemer, you can choose the hotel without any hesitate.
See more room tips
  • Stayed: August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank CiTi x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalHotelsTR, Genel Müdür at Crystal De Luxe Resort & Spa, responded to this reviewResponded April 13, 2016

Dear Valued Guest,

Thank you for being our guest and for taking the time to share your review following your stay.

As Crystal Hotels Resorts & Spa, our best goal is renew with each passing day to higher level of service and praise to our quality of service. In this direction as a management, we believe that your valuable compliants, criticisms and suggestions will make a positive contribution in our work, or show us that we are on the right course.

We would like to inform you that your contribution has been sent directly after its publication to our management. Due to technical reasons, we are only now possible to inform you of the receipt of your review.

We hope that you will give us one more time your trust and we welcome you again in one of our hotels.

Best Regards

Ali Osman ILHAN
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 8, 2013

We were a bunch of collegues in a vacation last year,I we spent quality time in and near hotel.
A qood balace price/quality overall, nice neat rooms, good food, nice ammenities, a little bit crowded because of the space, but very handy.
I recommend this hotel and also a rafting day, worth the money!

  • Stayed: September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank basil12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalHotelsTR, Genel Müdür at Crystal De Luxe Resort & Spa, responded to this reviewResponded April 13, 2016

Dear Valued Guest,

Thank you for being our guest and for taking the time to share your review following your stay.

As Crystal Hotels Resorts & Spa, our best goal is renew with each passing day to higher level of service and praise to our quality of service. In this direction as a management, we believe that your valuable compliants, criticisms and suggestions will make a positive contribution in our work, or show us that we are on the right course.

We would like to inform you that your contribution has been sent directly after its publication to our management. Due to technical reasons, we are only now possible to inform you of the receipt of your review.

We hope that you will give us one more time your trust and we welcome you again in one of our hotels.

Best Regards

Ali Osman ILHAN
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 17, 2013

For a family of three was a great deal!
We had everything what we desired: beautiful hotel, clean and big pool, rich meals, good drinks, nice entertainment.
We choose this location also for his mountins and peebles beach (like this the temperature of july was good and the water was crystaline).
We was near them pretty port, wherefrom we made nice trips to diving and to a waterfall near Antalya.
Pictures can tell you more than I can write!!!
From here I want to salute the entertainment team again!
For those who want a spoiled time - GO THERE!!!

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank gushpi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalHotelsTR, Genel Müdür at Crystal De Luxe Resort & Spa, responded to this reviewResponded April 13, 2016

Dear Valued Guest,

Thank you for being our guest and for taking the time to share your review following your stay.

As Crystal Hotels Resorts & Spa, our best goal is renew with each passing day to higher level of service and praise to our quality of service. In this direction as a management, we believe that your valuable compliants, criticisms and suggestions will make a positive contribution in our work, or show us that we are on the right course.

We would like to inform you that your contribution has been sent directly after its publication to our management. Due to technical reasons, we are only now possible to inform you of the receipt of your review.

We hope that you will give us one more time your trust and we welcome you again in one of our hotels.

Best Regards

Ali Osman ILHAN
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 27, 2013

Airport transfer – it can be arranged, but considering the price, if you don’t mind driving 40km from Antalya airport to Kemer, I recommend you rent a car. It gives you a lot of mobility. From Filo rent-a-car it costed 205 euros for a week with a Renault Clio Symbol (one year old car).

Pools – the outer pool is big enough to accommodate guests. The inner pool is rather cold even during winter. The inner pool is in the spa center and is not very big.

The gym – as in most hotels, it is pretty small, you can’t perform a full workout, unless you’re able to replace the machines with dumbbells . There are 2 running mills, 2 bicycles (the display doesn’t work on one of them), one machine for back exercises, one bench for chest and one machine for chest and shoulders. Dumbbells go up to max 15 kg, one pair of each.

Restaurant – the food is very good and varied. As a vegetarian, I was able to make a good selection every day. There a lot of options throughout the day, including diet buffer, fresh fruits, cheese plateaus, barbecues, pastry and many others. The deserts were delicious.

Cleaning – they do their job every day, but don’t go over their heads even if they get a tip.
TV – a lot of German, Russian and Turkish channels. Only one channel in English – half a day – CNBC, unless you want to hear news about war and crimes during your holiday (CNN, Euronews).

Minibar – a 1.5 l bottle of drinking water, and 3 bottles of local juice (0.5l) plus a 0.33 bottle of mineral water.

Reception – nice people, helpful. I don’t recommend exchanging money at the hotel. You will lose 8-10 euros for every 100 euro.

Parking – free, small parking.

Lobby bar – nice area to sit in the evening. They also have a small reading section and some birdies in a big cage.

Internet connection – pretty bad, wireless is available mainly in the lobby area, around the pool and sometimes in the balcony. However the search engines did not work for some reason – and that’s when you discover you don’t know that many sites by heart.

Cinema – during my stay I couldn’t find any movie worth going to. They show one film per day, in the afternoon.

Location – Kemer is not that big, but I’d say it’s a 15-20 minutes walk to the marina or the city center.

Spa – treatments match the prices in any other hotel – expensive. A one hour treatment can go between 70-90 euros. Therefore they come up with all sort of offers, including packages for 2 persons for one hour treatments summing up to 100euros together.

Rooms – big enough, nice. I had a double room with sea side view. That means on the side, starting from 2nd floor, you can see the sea, somewhere on the side. TV was an old model and all hotel information is available only via special TV channel.

Game center – billiards, even an indoor basketball room with one hoop. Darts can be played outside on the stage at a certain time. There’s also bowling available.

  • Stayed: January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank KissTheRottweiller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalHotelsTR, Genel Müdür at Crystal De Luxe Resort & Spa, responded to this reviewResponded April 13, 2016

Dear Valued Guest,

Thank you for being our guest and for taking the time to share your review following your stay.

As Crystal Hotels Resorts & Spa, our best goal is renew with each passing day to higher level of service and praise to our quality of service. In this direction as a management, we believe that your valuable compliants, criticisms and suggestions will make a positive contribution in our work, or show us that we are on the right course.

We would like to inform you that your contribution has been sent directly after its publication to our management. Due to technical reasons, we are only now possible to inform you of the receipt of your review.

We hope that you will give us one more time your trust and we welcome you again in one of our hotels.

Best Regards

Ali Osman ILHAN
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crystal De Luxe Resort & Spa

Address: Yeni Mah.501 Sok. No 9, Kemer 07980, Turkey
Phone Number:
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Kemer
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Kemer
#4 Romantic Hotel in Kemer
#8 Top resorts Hotel in Kemer
#9 Best Value Hotel in Kemer
#15 Spa Hotel in Kemer
#16 On the Beach Hotel in Kemer
#18 Luxury Hotel in Kemer
Price Range: $56 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crystal De Luxe Resort & Spa 5*
Number of rooms: 356
Official Description (provided by the hotel):
Named after the crystal clear waters of the Mediterranean, our hotel is constructed 75 m to the beach of Kemer and is located only 56 km from the Antalya International Airport and 38 km from the city center of Antalya. With its different architecture and the extraordinary beauty of the environment, is our hotel indeed a paradise for families with children – offering a private pebble beach of 50 m length and 100 m with as well as a variety of pools and aquapark covering 1150 m². An area of 16.000 m², whereby 8.000 m² consists of hotel buildings and 8.000 m² consists of gardens, the guests will find one building of six floors, with a total capacity of 356 rooms.In order to grant our guests a pleasant stay, our “All Inclusive” concept starts with a warm welcome to our guests upon arrival by offering them Turkish traditional sweet called ‘cezerye' and a glass of Turkish sweet fruit drink called “sherbet”. Fully equipped SPA health and beauty center (skin and body treatment), a covered SPA swimming pool of 60 m², special jet showers and relaxation beds with Jacuzzi in the pool. ... more   less 
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Also Known As:
Crystal De Luxe Hotel Kemer
Crystal De Luxe Resort And Spa

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