I booked this hotel via onthebeach.co.uk. As others have already pointed out this is anything but high class hotel and God only knows how it has 4 star status. onthebeach.co.uk displayed beautiful images of a sunbathing area, swimming pool and a view. However, I was horrified when we approached the hotel to find an absolute building site (politly ommited the "h"). The hotel boasted its own sunbathing area on the sea. As can be seen from the pictures, this was not present. In addition coupled with no swimming pool there was nowhere to relax in the sun. The whole of the front was a complete safety hazard and on the second day they attempted to cover this with a big black cloth. The rooms had lots of stains everywhere, we changed rooms three times and they were all disgusting. During the stay the staff were not at all helpful. I tried to complain when I returned, onthebeach's attitude was awful and pretty much told me its not their problem take it up with the hotel. When I spoke to the hotel they pretty much said "nothing we can do" despite the false advertising by themselves and onthbeach.
Conclusion - Extremely unhelpful, rude, disgusting, dirty, very poor location. The spa was ok though, however the corridors were littered with old chairs and furniture etc
- Official Description (provided by the hotel):
- In the coastal Lara district, Bilem High Class Hotel is only a few steps from the blue waters of Mediterranean Sea. It has an outdoor pool, fitness center and air-conditioned rooms with sea views. The rooms are decorated with classical furniture in light colors to create a warm setting. They all have LCD TV with satellite channels and a balcony. Free Wi-Fi is also included. The restaurant features chic interiors decorated with luxurious chandeliers. Guests can enjoy Turkish or international cuisine, and the drinks are provided by the hotel’s bar with panoramic sea views. There is a Turkish bath, sauna and an indoor pool at Hotel Bilem High Class. Guests can get private massages at the spa center. The hotel also has a private beach area. Lara Beach is just a 15 minute drive from the hotel. Antalya Airport is 10 miles away and airport shuttle service can be requested. Lara Shopping Mall is just over a quarter mile away. ... more less
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- Also Known As:
- Bilem Hotel Antalya