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“Absolutely perfect.... Apart from reception staff!!”

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Kervansaray Hotel Kundu
Ranked #60 of 231 Hotels in Antalya
Reviewed September 18, 2011

Stayed here 2 weeks frm 27th Aug 2 adults and 13yr old son. Having emailed the hotel and requested a low floor and sea view, and receiving confirmation this would be granted we were rather disappointed on arriving at 10.30pm to be placed on a back room on 4th floor!! Was advised by reception to come back the next day, which I did, only to be shouted down and fibbed off by reception staff and guest services!! (never got the room we were promised either!!) Very upsetting experience however the rest of the holiday mire than made up for it! It was FANTASTIC!! the beach, pools, FABULOUS pier for sunbathing on, entertainment team, etc etc... The food was to die for (and in quite a fussy eater!!) really high standards of food hygiene and cooked perfectly! Internet access is available via wifi throughout the hotel priced at €5 per hour €10 per 24hr or €30 for a week bug there are two computers in reception area that are free to use! All in all I absolutely LOVED Lara Beach and the Kervansary Kundu Hotel and would definitely go back but the reception staff really do need some training in customer care with us Brits In order for this hotel to go from GREAT to FANTASTIC!! come on, get onto it Management!! hotel next door is Royal Wings and had a wander round that, looks amazing (has amazing reviews on here too) so might try that one next year. Any info needed don't hesitate to contact me.

  • Stayed: August 2011
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2  Thank moore1004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed September 14, 2011

What a holiday it was ! We enjoyed every moment of it ! SPA - pools - bars - beach - sea- food - room - animation - view - location ! Perfect value.
A secret: we celebrate BAYRAM, 3 days

Room Tip: Sea vue rooms are excellent.
  • Stayed: August 2011, traveled with friends
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4  Thank adi035
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kervansaraykundu, Manager at Kervansaray Hotel Kundu, responded to this reviewResponded October 3, 2011

Dear Guest,
First of all, we would like to thank you for sharing your precious reviews and positive impressions about Kervansaray Kundu Beach Hotel.
It’s really nice to welcome and to see you off with good memories and to celebrate bayram with our team that is always at your service with pleasure.
With the wishes of hosting you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 14, 2011

I can say : the vacantion was nice.
I have only a complain: when we arrived at the hotel we received a twin room even our company asked for us a room with double bad. We ask to change our room and they said that for the moment they don't have one and we have to come tommorrow at 12 o'clock and they will give us a double room. Next day we have gone at the reception and we told them about the room. This time we have disscussed with a boy, he told us that the room can't anymore be changed...why? he did't explained me...it was a double room near our room, we saw the people leaving, I told him about this but he leaved and let me to talk alone. I was very dissapointed about his comportament.

  • Stayed: August 2011, traveled as a couple
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3  Thank D C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2011

We have 2 kids aged nearly two and nearly four and they loved it, everything from the kids club to the mini disco from the fair ground to the water park. Us grown ups enjoyed the fantastic choice of food on offer all excellent quality, to the very good entertainment.Enjoyed beach volley and saw that there was always lots of activities underway (Rifle Shooting, Water gym, Dance Courses etc..) You need to pay for the jet skis, boats etc. but they seem to do a brisk business. The entertainment team was enthusiastic in getting us out of our chairs and taking part in activities. The evenings shows were light hearted and really just to have some fun...some more ‘professional’ than others..but the kids had fun and so did we... the Manager of Entertainment does a good job!

Room Tip: Rooms are good.
  • Stayed: September 2011, traveled with family
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3  Thank Lucy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kervansaraykundu, Guest Relations Manager at Kervansaray Hotel Kundu, responded to this reviewResponded October 3, 2011

Dear Guest,
First of all, we would like to thank you for sharing your positive impressions about Kervansaray Kundu Beach Hotel.
It’s a great pleasure to welcome you and your kids in our resort with good memories . Your entertainment team will wait you here for next holiday.
With the wishes of hosting you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 11, 2011

really enjoyed our stay at Kervansaray Kundu, the animation team did a fantastic job, the hotel was very clean & comfortable & the staff were always very friendly & doing more than their best. the children were always on the go, either in the pool, going up & down the water slides, splashing in the wave pool or playing games on the beach. a very good holiday. 10/10 :-)

  • Stayed: August 2011, traveled with family
    • Value
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4  Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2011

Wow ! What an amazing holiday it was ! We enjoyed every single moment of it ! Food - room - animation - pools - bars - beach - sea - staff - view - location ! perfecto ! all of them is amazing ! You should spend your holiday in that hotel once in your lifetime ! Perfect value. I need to confess that we just paid a little price ! I still can not believe that wht it was so cheap fo that kind of hotel . Pearl of Kundu !

  • Stayed: August 2011, traveled with family
    • Value
    • Sleep Quality
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5  Thank Selin93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2011

Just got back from a 7 day trip, we are a family of 4, kids are 6 and 8. This is our 4th holiday in Turkey, 3rd in Antaliya/Alanya region.

Getting there from Antaliya airport takes 15 min, so this is convenient. At reception, were were told that our room might be on the small side, and if we'd like to, they'd change it for us at no cost, but it would not have the see view. We checked the room, and it was great - clean, great view, nice bathroom, and we did not want to change it. As opposed to some other places, you do not get any arm bands.

Airconditioning works great, and room service was nice too. Towels, linens were changed daily.

Pools are great, for us this meant that we spent 80% of our time at the 110cm pool, where our son could stand (on the tips of his little toes) without wearing any swimming aids or us constantly on the lookout. If you have bigger or smaller kids, you'll find something too. Slides are open far more then you will want to use them, and the wave pool is on for only 30mins a day, but then again, it's pointless, because there are real waves 30 meters further.

Now, I do not think that this hotel is right for honeymooners or groups W/O kids, as they might find all the noise a bit annoying.

The beach is of sandy, it has a blue flag (i.e. very clean), but the sea itself is a bit rough, compared to Croatia/Bosnia, where we also frequently go.

There is a lot of food, and I do not see how can anyone go hungry or not find something for him/herself. Your major worry will be after the vacation - how to loose those extra kgs you gained. Again, last year we were at Limak Limra, and the choice there was a bit better, but all 4 of us always had something to eat. And you will find something 24/7.

Drinks, as written here, are free - and that means bottled water, post mix Coke, Fanta, Sprite etc, Efes beer, and cheaper spirits. You will not get JDs and Absoluts inclusive of the price you paid to your travel agent.

Animation team were great, and not cheesy one bit. I was a bit worried that this might be a bit boring bit, but these guys are really great, and are trying to add variety every year (e.g. they brought some Kenyans who do insane acrobatics, a chimpanzee for the kids to take photos with (well, some animal cruelty there, but the chimp seemed to like it and it did not take too long).

As for guests, judging by the cheers when different countries were called out, Brits are no.1, then Russians, followed by Germans, Dutch, etc...

Overall, whether this is your first vacation in Antaliya region, or you are looking for some change, I strongly recommend this place.

This still means you need to do your homework.

Room Tip: Pay for that see view. You deserve it.
  • Stayed: August 2011, traveled with family
    • Value
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10  Thank Ljeto75BA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kervansaray Hotel Kundu

Address: Kundu Mevkii Antalya Merkez | Lara Beach, Antalya 07230, Turkey
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Antalya
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#10 Top resorts Hotel in Antalya
#36 On the Beach Hotel in Antalya
#37 Spa Hotel in Antalya
#50 Luxury Hotel in Antalya
Price Range: $81 - $387 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kervansaray Hotel Kundu 4*
Number of rooms: 396
Official Description (provided by the hotel):
Only a short drive taking only 14 km from Antalya city centre, facing Lara Beach, this beach-front hotel impresses with its unique pool landscape, large garden and numerous facilities.Spend a family, a couple or friends holiday to remember at Kervansaray Kundu Hotel. While you treat yourself to a professional massage at the wellness centre, your children can have fun in the kids pool, which features a large water slide. Younger guests will also appreciate the all-day animation program and mini-disco.Guests looking for a more active stay at Kervansaray can try out various watersports, including canoeing, diving and parasailing. Work out in the fitness room or enjoy a swim in the indoor pool. Tennis enthusiasts can make use of the on-site court.You can also treat yourself with private pavilion service situated on the unique jetty area.Every summer, Kervansaray Kundu is home to a number of dance groups, magicians and other artists. Listen to live music while sipping a drink in the piano bar, open 24 hours per day. All-inclusive offers also include drinks at the pool bar, beach bar and disco bar.Each of the guest rooms includes a balcony, some of which overlook the water. Enjoy a rest in the comfort of your modern and spacious room and enjoy your meal with the glamorous variety of the open buffet or in a thematic A la carte restaurant, so make your night more special... ... more   less 
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Also Known As:
Kundu Kervansaray Hotel

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