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“Excellent facilities”

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The Marmara Antalya
Ranked #38 of 230 Hotels in Antalya
Certificate of Excellence
Reviewed July 8, 2013

We stayed here for 4 days, it had everything that you expect from a 5 star. Cherry on the top was their outdoor swimming pool in the sea. They have made an excellent bar and a barricaded an area in sea to use at pool. Dinner was free with room and had excellent spread. Rooms were spacious and well furnished. Sea view rooms have great views. Pool is very large and didn't feel overcrowded even with a lot of people.

We were although disappointed with staff at reception and room service. One expects more courtesy and responsiveness from people in 5 stars. Another thorn was their insensible policy of not allowing outside food or beverages to preserve hygiene, it make sense for some items but when extended to drinking water its plain absurd. They dont allow you to bring drinking water from outside and force you to purchase it from hotel @4 TL for half liter whereas you can buy 1.5L outside for 2TL. When challenged reply was "its a 5star hotel what do you expect", so be ready to pay heavily for water.

Other than this it was an excellent stay.

Room Tip: If you go for sea view room, select as high a floor as possible.
  • Stayed: June 2013, traveled as a couple
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1  Thank Pulkit G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Agahocal, Manager at The Marmara Antalya, responded to this reviewResponded August 12, 2013

Dear Valued guest,

We appreciated very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again at The Marmara Antalya.

Sincerely,

Mehmet Agah ÖCAL
Hotel Manager
The Marmara Antalya

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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202 - 208 of 853 reviews

Reviewed July 7, 2013

I have stayed in lots of 4 and 5 star hotels in all sorts of places and after a while they become pretty much the same. But this hotel is refreshingly different. We stayed there as part of a Globus tour of Turkey and had 2 nights here over the weekend. It was wonderful.
The rooms are very large and very bright. The sea view was perfect and that, combined with a really funky colour scheme, makes the whole experience a lot of fun.
The next place that we loved was the dining room. Again it was large and light and fantastically decorated. Buffet breakfasts and dinners were very good and excellent variety, all nice and hot and well presented. The themed/decorated pillars in the room made for excellent conversation points.
Pool looked great, but I just enjoyed relaxing on the couches under the relvolving building, reading a good book and enjoying a couple of drinks. The gardens were lovely to look at.
All in all a wonderful weekend in a refreshingly relaxing hotel by the beach.

  • Stayed: June 2013, traveled with friends
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2  Thank hen302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Agahocal, Manager at The Marmara Antalya, responded to this reviewResponded August 12, 2013

Dear Valued Guest,
We are gratefull for your important feedback concerning your most recent stay at The marmara Antalya.
Thank -you and look forward to seeing you again at The marmara Antalya.

Best regards,

Mehmet Agah ÖCAL
The Marmara Antalya
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2013

We stayed here for one week – the breakfast and dinner were outstanding and the private beach was so relaxing, lovely surroundings and great customer service. I would highly recommend. It is near a waterpark (although they had two dobberman tied up in direct sunlight and no water so I would not go there!!) and not far from the centre.

  • Stayed: November 2012, traveled as a couple
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1  Thank jennifer A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Agahocal, Manager at The Marmara Antalya, responded to this reviewResponded July 6, 2013

Dear Valued guest,

We thank you very much for your excellent and detailed feedback which already shared with The Marmara Antalya team. It is always rewarding to read such a comment. We will continue to pass on our passion for Excellence to our guests.
We truly look forward to welcoming you back to show you the improvements about the points you have shared with us.
Kind regards,

Sincerely,
Mehmet Agah Öcal
The Marmara Antalya
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2013

Loved this hotel. It was very quirky in it's design and had everything that a 5* hotel should have. Very spacious room, big breakfsat, pool, spa etc. The only thing that was annoying was that the fornt of house staff were quite rude and mostly unhelpful. This slightly ruined what could have been a perfect stay.

  • Stayed: June 2013, traveled as a couple
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2  Thank SupaRubz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Agahocal, Manager at The Marmara Antalya, responded to this reviewResponded July 6, 2013

Dear Valued Guest,

Thank you very much for your exellent feedback that you have shared in TripAdvisor following your recent stay in our hotel.
We are delighted to receive your positive comments as nothing can be more gratifying than favourable comments from our guests.
I look forward to welcoming you back and providing you with the most refined hospitality experiences at The Marmara Antalya.

Best regards,

Mehmet Agah Öcal
The Marmara Antalya
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2013

We (6 persons) stayed at the Marmara Antalya for a week and wow what a stay, great location, clean and excellent service. You have to use the turkish bath/spa, massage, gym, steam and sauna room. Everything you need is a stones throw away or a short bus ride, again very easy to use. We arrived very late at the hotel and were given 2 rooms facing the street but were offered sea view rooms in the morning but we settled in straight away. We kept the rooms as they were near each other and away from other rooms, so we could make as much noise as possible, passing through rooms at all hours. There is quite a lot of street noise with the restaurants/bar/shisha places but again we enjoyed it. Had no problem sleeping.

I can only think 2 points bad points, firstly it's not a five star hotel as such or what we're used to but the service made up for that. Secondly it's not a beach hotel but when use use the lift to the tunnel that takes you out to the cliff/sea area, the views are amazing.

All in all the hotel had everything we need. Would definitely use again.

Stayed: July 2013, traveled with family
1  Thank riazm1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Agahocal, Manager at The Marmara Antalya, responded to this reviewResponded July 6, 2013

Dear Valued guest,

We thank you very much for your excellent and detailed feedback which already shared with The Marmara Antalya team. It is always rewarding to read such a comment. We will continue to pass on our passion for Excellence to our guests.
We truly look forward to welcoming you back to show you the improvements about the points you have shared with us.
Kind regards,

Sincerely,
Mehmet Agah Öcal
The Marmara Antalya
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2013

Hotel is in a wonderful location. You can walk in either direction and find many restaurants and mini markets. You don't need a car to get around - there is a taxi stand right across the street and it's cheap (compared to North American standards). Airport is 45 Turkish Lira, Lara beach is about 30 TL, and the Old Town 15 TL, all one way. The front desk has a card that lists prices for various destinations.

We were in the revolving building. We asked to change rooms at first because the initial room was on the lowest floor and since it was only one storey above the pool area, it afforded no privacy (7 is the lowest floor, 9 the highest, i.e., there are only three levels in the loft); plus, one side of the bed sagged terribly (likely due to broken mattress springs). The second room was on third level and better but the stand up shower didn't drain properly (the drain was not set on a proper downward slope). An inch of water would collect at our feet whenever we took a shower. Likely due to this improper drainage, there was mold all around the stall. Really gross for a 5-star hotel. I'm left wondering if the main building would've been better....the room was spacious but very basic and dressed up to be something more than it truly is, so it just seemed awfully tacky looking. (In case you're wondering, you don't really notice that you're moving...it's very subtle.)

The rock beach is accessible after riding down an elevator. Very neat to be perched on a rock cliff, sunning yourself. There's a diving platform off a rock that you can swim to (very short distance).

One thing that really bothered my husband and me is the rampant smoking in public places. This is not a Marmara hotel issue - it's an Antalya issue. Everyone smokes everywhere - in restaurants, by the pool, by the beach. I smelled smoke wafting in from adjacent rooms in the evening. With smoking pretty much banned in public places in North America, I'd forgotten what it's like to be surrounded by second hand smoke for long periods. Smokers rejoice - this is your paradise!

We only had breakfast at the resort and it was OK - nothing spectacular but that's to be expected with a buffet. Lots of variety, so you will find something to eat. Never had anything from the a la carte menu and wasn't enticed by the dinner buffet.

All in all, a great base for exploring Antalya, but don't expect 5-star luxury. The room was 2-star but the staff and general facilities brought the experience up to a 3-star.

  • Stayed: June 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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2  Thank Nijamik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Agahocal, Manager at The Marmara Antalya, responded to this reviewResponded July 6, 2013

Dear Valued Guest,

Thank you very much for taking the time and write a review about your most recent stay with us. I am sorry to read that you were not satisfied % 100 with your last stay in our hotel and I hope you will offer us a chance to gain back your confidence in our staff, service and product. Please contact me at aocal@themarmarahotels.com

Kind regards,

Mehmet Agah Öcal
Hotel Manager
The Marmara Antalya

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 23, 2013

Rarely have I stayed at a hotel which has such 'fun' decor as this -- surprises everywhere -- apparently unfinished columns and ceilings, funky coloured walls, doors which swing to close alternately the bathroom and the toilet, a tower block of suites which mysteriously rotate. Add to this the friendliness of the staff, the location right next to the Mediterranean on one side and a series of bars and restaurants on the other, a Turkish Bath experience which comes with the room cost, excellent wifi throughout the hotel, and adequate number of laptops with internet connectivity next to the restaurant -- not hidden in a Business Centre -- and you have facilities which should set a benchmark for user-friendliness for other hotels. Breakfasts were the best we have had in Turkey with a cook flipping omelettes which is a joy to watch, and extensive dinner buffet by the poolside. There is a large swimming pool and extensive well-kept gardens leading to the sea. A bus-ride to the Old Town costs 1.50 Lira, taxi-ride for 15 Lira. A memorable experience for a weekend. Wish we could stay longer.

Stayed: June 2013, traveled with friends
2  Thank oracleDehradun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Agahocal, Manager at The Marmara Antalya, responded to this reviewResponded June 25, 2013

Dear Valued guest,

Many thanks for your comments. We are delighted that you enjoyed your stay with us so much.
We appreciated very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again at The Marmara Antalya.

Mehmet Agah Öcal
The Marmara Antalya
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Marmara Antalya

Address: Eski Lara Yolu No. 136 Sirinyali, Antalya 07160, Turkey
Phone Number:
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Antalya
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Antalya
#26 On the Beach Hotel in Antalya
#28 Spa Hotel in Antalya
#34 Romantic Hotel in Antalya
#37 Luxury Hotel in Antalya
Price Range: $56 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Marmara Antalya 5*
Number of rooms: 238
Official Description (provided by the hotel):
A dynamic, surprising, pure, extraordinary product: The Marmara Antalya. Simple lines, crazy colors, comfort, dynamism, aesthetics, leisureness, technology, flavor, broad spaces, shared spaces, quiet corners, endless scenery of the Mediterranean are all united at The Marmara Antalya. Decorated by French architect, Christian Allart and mentioned by pioneers magazines in the sector such as; ‘Marie Claire Maison’, Maison Francaise’ ‘Home Art’, ‘Cosmo Girl’, ‘Harpers Bazaar’ from its opening day, The Marmara Antalya with its unique architecture and ‘HIP design’ aims to surprise the guests by going beyond what is accustomed and offers a refreshing alternative to Antalya with its quality. The hotel also accepts pets.The only pet friendly Hotel in the city Center of Antalya... ... more   less 
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Also Known As:
The Marmara Antalya Hotel Antalya
Marmara Hotel Antalya
Antalya Marmara Hotel

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