In a nutshell - we stayed here for a week and it just wasn't quite long enough - it was a fantastic week.
We had an excellent time. Not without its niggles so apologies for a longish review while I try to share our experience [warts and all with bad points first but note summary above]:
-driver was waiting at airport at 0330 to greet us/collect luggage and transfer: all nice and smooth. We got there before anyone else on our flight and just after a seemingly mad rush of the Thompson-flight passengers checking in [the last few grumbled about how slow it all was].
-we had been upgraded [without comment] to a Junior Suite from our Family Duplex. Room was a nice size BUT we didn't have a sea view. We were asked if we could please tolerate [!] the Suite for 1more day and they would sort it for Tuesday. They had given us a suite as they thought the kids would appreciate it more than the stairs.
Tuesday we were shown a Family Duplex in the top floor with stunning view of the Hotel/sea/Mountains [see pix]. Within 5 mins porter had transferred our luggage.
Little comment here for the Hotes4U Rep who came to visit us on Monday to see that we had settled in okay and also took upi the sea-view request on our behalf [it was never a guarantee and we had not paid any extra for it].
-I was impressed by the fact that it didnt matter who you spoke to at the Front Desk, they all passed messages on and honoured each others' promises. As one of them said to us: 'it is not "they or he" but "we".' They knew our names, and our kids names and always greeted us by name if we bumped into any of them elswhere in the hotel.
Okay some relative nagatives:
-Asiana Restaurant. Finally got a booking for this place on our last "official" night [Saturday]. Went in 1945. The starters we got were nice but they forgot my daughter's and we waited so long we didnt want to risk waiting any longer for them to make it. As it is mains were served at 2130!! Kids had fallen asleep tired and hungry by this time and even the Buffet Hall was now closed. When it finally arrived all 4 dishes were not nice at all. Our experience is contrary to all raves about this place below.
Water was a few degrees too cold. Might be fine for August but in October it was too chilly and kids shivered after any length of time in the pools. Sea temp was LOVELY.
Apart from the single ankle-deep kiddie pool in the Kids' club all the others were too deep for children to wade in and the water slides were too fast for young kids. We improvised by using one of the jacuzzi-section of one of the pools [jets were off] so they had some fun.
-On that theme: the Kids' Club was very well run but it would have been nice for more attention to fun for kids in the pools [maybe a slide that was not so fast]
-Air Con in the rooms was not very effective. We took to sleeping with the French Window open onto the balcony and the Sea Breeze did a much better job. Wasn't faulty - just wasn't up to much.
-MiniBar: as commented below it was very limited stock but I have to confess we hardly noticed as there were 2 fridges of this limited stock [so enough for us/kids] and drinks were aplenty throughout the hotel all day and night.
I don't recognise the criticism of the food. I can eat and boy did I eat and in 7 days I did not have the same meal twice. The selection in the Buffet was excellent. The hotel was busy but we only ever had to wait a few mins for a table for 4 inside in the evening once and there was never a long line to get the food.
Drinks were normally at our table by the time we got back to it with our laden plates.
If that wasn't enough my ever-so-fussy eating kids had great feasts of Spegetti/Roast Chicken/Burgers/Pizza at the outside food Court.
One unforgivable thing though: for the 1 day of "Winter Season" we had to experience there was no nosh available for 3 whole hours between 9pm and midnight - what was all that about?!! ;-) [Of course I jest]
Have to admit a couple of the waiters were a little rude. I was moved enough one evening to tell one I thought he was out of order and fair does he apologised and even came over next day to say hello and play with the kids.
never had a problem getting one on the beach and okay you might have to hunt a little but invariably we got a couple every day with no fuss by the pools. Even the Pier was never too full for us to need to turn away. Not as if we got there at 8 to throw down towels either [as our Bavarian colleagues did] we we always went out to sit after 10am.
Yes there were alot of Germans and Russians but honestly we encountered NO rude behavior, infact everyone was really nice to my kids. If anything a few of the Brit families were rather abrupt in how they spoke to other people. Maybe it's because I looked "foreign" that I didn't get the same treatment as other Brits? Dunno but we enjoyed the family-friendly atmosphere.
Handed in room cards at midday. Bags were moved to the luggage room while we spent the day on the beach and by the pool. We were explicitly assured that of course we had full access to all amenities [food etc] until our transfer back at 2230.
At 5pm when we asked if we could use a room for a short time we were given a key immediately [took the time to shower-up/change etc etc] and when we handed it back were told if we wanted to use it again later we could no problem [we did, and there wasn't - we gave the card back when we finally left at 2230!]. All FOC despite not deciding to pay the late checkout charges of 40E until 6pm or 80E to keep a room until midnight.
As commented earlier Guest Relations were randomly asking guests if they had any problems or if they had any suggestions for improvements so they really did try.
SO - all in all we had an EXCELLENT time. Not without minor niggles but nothing of any merit to mar the holiday.
We are already planning to visit Lara Beach for a future hol and would have no objection to coming back to Concorde. If we didn't it would be because the others nearby look cool too and it would be nice to try something different.
Thumbs up from the WIgwam Family though Concorde.
- Official Description (provided by the hotel):
- Supersonic Quality ... more less
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- Also Known As:
- Concorde Hotel Antalya
- Concorde Hotel Turkey
- Hotel Concorde Turkey
- Concorde Turkey
- Concorde Resort Turkey
- Concorde Spa
- Concorde Resort And Spa
- Spa Turkey