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Concorde De Luxe Resort
Ranked #28 of 229 Hotels in Antalya
Certificate of Excellence
Flint, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great holiday!”
Reviewed April 27, 2014

Stayed in Concorde for one week from 18 - 25 April. Went with other families and booked separately. We (my family of 4) had booked a duplex room, however due to illness of another guest our room was not available for 24 hours. We were given another room which was adequate but after having room issues during our last trip to Turkey (although different hotel) felt a little disheartened as we just wanted to unpack and settle in. Moved to our duplex room the next day - much roomier for a family of 4 although the double bed was very hard and the aircon was very noisy and not really cooling!

The complex was kept extremely tidy and saw people painting, staining wood, pruning and grass cutting every day - this was probably for season opening on 1st May.

Kids club was on offer but my children were happy with the pool, slides and grass area so didn't attend. Entertainment for adults was good, we were asked daily to participate but they were not pushy. We did play "pass the hat", "fill the water bottle" and "musical chairs", the latter giving us bruises from some competitive other guests! The daily darts game was a highlight, Ohran was great - during the last few days when it was a bit quieter he let my 12 year old play too which was appreciated. He would spare the time during the day and evening to talk to us which was lovely.

Another plus during our stay was Salih at the pool bar, he was always there with a smile on his face! He made us a variety of cocktails which were all delicious. Nothing was too much trouble for him. He would do tricks with the bottles and glasses which the children loved and tried to replicate with a water bottle!

The food in the main restaurant was good, we had breakfast which was okay - breakfast is breakfast after all!, Lunch we had by the pool, it was nice but got rather repetitive by the end of the holiday - pizza, chicken, jacket potato, rice and a pasta dish, also lots of salad. Would have been good if you could have requested pizza toppings rather than just what they made as most had jalapeno's on which the children wouldn't eat. Evening meal was varied with a few themes during the week. We did eat at the A'l carte Di Vinci's one evening which was lovely but no variety for children really - although they did attempt all the courses (there were 6).

All in all we had a great holiday, weather was very kind to us during the week. I would definitely go back to this hotel again. Thank you everyone and special thanks to Ohran and Salih xx

Room Tip: Duplex rooms were spacious we were on the left, think the right had better view of pools
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  • Stayed April 2014, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank ourfamily9000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordeDeLuxeResort, Yönetici at Concorde De Luxe Resort, responded to this review, April 30, 2014
Dear Guest,

Thank you very much indeed for staying with us and for your constructive review.

We took very seriously your comment and share it with our team, we will handle it with care to make the best use of your valuable remarks.

Our aim is to deliver the best experience to every guest.

We look forward to welcoming you back in the near future.

Yours sincerely,

Concorde De Luxe Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (322)
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English first
Doncaster, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 26, 2014

My family and I stayed at this resort a week ago and I have to stay it was the best place I have ever been on a holiday. I have previously been to Turkey and after a week of hell I vowed never to return. However we decided we would go with friends to try and undo my negative view since the last holiday. We stayed in a standard room which was on the left side of the hotel which was spacious enough for myself, my husband and my five year old daughter. Although the building work and barking dog through the night into the morning did not help with the sleeping situation. The room was extremely clean thanks to Fatma our cleaner as she was most accommodating and very friendly. The hotel grounds were spectacular with a huge main pool, and over 16's pool, kids pool and slides pool, kids park and club. The animation team were on hand to temp you into the activities but we're not pushy with it and we're again very friendly, in particular Orhan who tempted my husband into darts everyday (just as well as he is not a bather). He was full of knowledge about the resort and answered all of our questions and even came for drinks after his shift. The bar staff were friendly and again very accommodating especially one named Silah who manned the pool bar. He tempted us into trying new drinks and always kept us topped up. He even went out of his way for us helping us book our transfer back to the airport. The food was great and always full of choice and we were never short of a space at a table. We were told the season starts properly on 1st may so in terms of entertainment the outside stage was not in use although the annamation teem did host games and competitions in the lobby bar. My friends did book a junior suite and on arrival it wasn't available so they we're put up in a standard room but then transferred to a family suite after 2 nights which was a much bigger room. The hotel itself was very clean and well kept as was the beach with sun beds on tap.

I really could go on praising this resort but hopefully you will get the picture. I came home from this place wanting to return which is a first as I highly recommend it. :-)

Room Tip: The view from the right side is of the sea and resort and stunning however if you want to guarantee...
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  • Stayed April 2014, traveled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Marie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordeDeLuxeResort, Yönetici at Concorde De Luxe Resort, responded to this review, April 27, 2014
Dear Guest,

Thank you very much for taking time to write this review and for all your kind comments.

We are very happy to read that our level of services and offerings was up to your expectations.

Thank you once again for all your comments and we look forward to welcoming you back in the near future.

Yours sincerely

Concorde De Luxe Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southampton, England, United Kingdom
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 24, 2014

We were greeted at the hotel by cheerful, helpful staff. Rooms were nice,large,clean & comfortable with all the mod cons. Because of the time of year not all facilties were open outside but grounds & pools were spectacular. The only let down for us was the food but this was generally everybody we spoke too's gripe, there wasn't a great variety of choice as previous hotels etc we have stayed. Saying that none of us were ill either so thats a bonus. Also we have children 9yrs old they found kids club activities a bit young, also they wanted to play football noon & night & the entertainment team were not helpful in organising this? we as parents all got together & organised our own activities. But overall it was relaxing & comfortable as a family holiday.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stuart R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordeDeLuxeResort, Yönetici at Concorde De Luxe Resort, responded to this review, April 27, 2014
Dear Guest,

Thank you very much indeed for staying with us and for your constructive review.

We took very seriously your comment and share it with our team, we will handle it with care to make the best use of your valuable remarks.

Our aim is to deliver the best experience to every guest.

We look forward to welcoming you back in the near future.

Yours sincerely,

Concorde De Luxe Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed April 23, 2014 via mobile

This was our first trip to turkey and had beeb told this hotel was fantastic even someone on the plane commented it was ther favourite funny they were not going then. The hotel is very nice and staff are nice and friendly and all work hard well with the exception of the jacketed stewards or captains whatever they were meant to be one on tuesday evening spent his full night sitting with turkish guests who were playing back gammon all he did was sit around outside smoking and chatting on his phone the reason this was so noticeabe was the entertainment was dire adults playing kids games i dont go to hotel and want to watch someone playing how long they can keep a ballon in the air must have took them along time to come up with that. We had to sit there as there was no other option anywhere to get a drink or than tea or coffee. I am aware full season had not yet started however unless you were brain dead or prefer the make it up as you go along approach its fine. The quality of the food is good again only gripe poolside snack bar food always cold even if you got there when it just opened baked potatoe butter only melted in heat not on potatoe, closed at 4pm there was also mentioned late snacks in brochure never saw these, coffee and cake first thing in morning or it was just coffee. Having gone to other hotels not turkey i thinkthey need to improve on some options take the captains jackets off and get them to work like the rest of the staff who do a excellent job. just one other point we had a table just outside kichen one morning and at one point there was a full scale war going on with staff it was terrible even the turkish gentleman who was sitting next to us and new what was being said looked stunned and it went in for about 5 mins so bad that other staff left the floor to go in and check not what i want when having my coffee. Overall we had a good holiday but when you hear what options others had at there hotel not high season i would consider them first. So if concorde wishes to be supersonic it has to re start its engines after all they did retire the real thing ....

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank magsl06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordeDeLuxeResort, Yönetici at Concorde De Luxe Resort, responded to this review, April 27, 2014
Dear Guest,

Thank you very much indeed for staying with us and for your constructive review.

We took very seriously your comment and share it with our team, we will handle it with care to make the best use of your valuable remarks.

Our aim is to deliver the best experience to every guest.

We look forward to welcoming you back in the near future.

Yours sincerely,

Concorde De Luxe Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southampton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 23, 2014

Just returned from 10 days at the Concorde Hotel - hotel was very clean, well maintained and definitely kept upto 5* standard. Inside and out of the hotel.
Negative's - a lot of eating places and things were not open as not peak season (01 May)
Kids club - although says 6+ - activities were not aimed at my 9 & 10 year old. So my 10 year old son never went again!
There is a games room - slot machine's etc. Kids wanted to spend their evening's in there, as nothing else on - so more expense for the tokens!
Had to pay £25 for family of 4 to eat in the a la carte restaurant & the steak a la carte did not even allow under 12's in there!
Huge negative - food was very repetitive every day - really disappointed....ate out in Antalya and locally, just to leave resort and have something different!
Only last 2/3 days of the holiday = ice-cream served from pool area.
Staff in reception area, seemed more reluctant to help, as not peak season - only one we found really helpful was the Guest Relations lady, or Thomson rep.
Not much evening entertainment for families, half hour disco 8.30-9.00, then adult theme.
Shuttle bus had a charge for all that used it.

Room Tip: Double beds were hard & Noisy air con at night. Room 7045.
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rudg0001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordeDeLuxeResort, Yönetici at Concorde De Luxe Resort, responded to this review, April 27, 2014
Dear Guest,

Thank you very much indeed for staying with us and for your constructive review.

We took very seriously your comment and share it with our team, we will handle it with care to make the best use of your valuable remarks.

Our aim is to deliver the best experience to every guest.

We look forward to welcoming you back in the near future.

Yours sincerely,

Concorde De Luxe Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peterborough, United Kingdom
1 review
Reviewed April 22, 2014

We are coming to this hotel for 7 years and we absolutely love it here. All the staff is extremely helpful. The food is excellent. Entertainment team is great. Guest relation service is super! We are already planning to come here next year!!!!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lorrainecherry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordeDeLuxeResort, Yönetici at Concorde De Luxe Resort, responded to this review, April 23, 2014
Dear Guest,

Thank you very much for taking time to write this review and for all your kind comments.

We are very happy to read that our level of services and offerings was up to your expectations.

Thank you once again for all your comments and we look forward to welcoming you back in the near future.

Yours sincerely

Concorde De Luxe Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed April 21, 2014

My husband and i stayed here last week for one week for our first trip to Turkey. First impressions did'nt disapoint, reception staff were lovely , offering turkish delight and champagne. luggage was taken to our room for us and the room was really nice, clean roomy and a mini bar which was restocked daily with water, beer and cola. only gripe there was there should have been a ladies alcohol choice as beer not my first choice. Breakfast had lots to choose from , no complaints. Lunch time we never used the buffet restaurant just the pool snack bar which was great for choice and to die for fresh made pizza! Evening dining was another matter! this hotel is 5 star but this had to be by far the worst dining experience we have ever had. On entering dining room there is no sign of a restaurant manager and never knew who it was all through our holiday. We usually went for dinner around 8 and only once got to sit at a clean table. Waiters were far too busy and spent most of their time keeping current diners happy instead of clearing and setting up for later ones. Food was really good with plenty of variety and different theme nights which was good to try. Catering staff were first class and always looking to re-fill and tidy counters. But im afraid we never yet got asked what we would like to drink from the bar so stuck to water as no hep yourself to drinks as other hotels do. Really feel this dining experience was more like a 2 star, most nights i did't even want to go for dinner, if the pool bar was open i would have gone there instead!! All in all we had a lovely time at this hotel as staff especially the maid and chefs were wonderful, and outside facilities were beautiful and clean but for my husband and i the evening dining was a disaster, oh and ice-cream was rationed to twice in one week!

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jacquelene B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordeDeLuxeResort, Yönetici at Concorde De Luxe Resort, responded to this review, April 22, 2014
Dear Guest,

Thank you very much indeed for staying with us and for your constructive review.

We took very seriously your comment and share it with our team, we will handle it with care to make the best use of your valuable remarks.

Our aim is to deliver the best experience to every guest.

We look forward to welcoming you back in the near future.

Yours sincerely,

Concorde De Luxe Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Concorde De Luxe Resort

Property: Concorde De Luxe Resort
Address: Kemeragzi Site Mh, Tesisler Cad, No:358/1 | Aksu, Antalya 07980, Turkey
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Antalya
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Antalya
#15 Business Hotel in Antalya
#19 On the Beach Hotel in Antalya
#21 Spa Hotel in Antalya
#27 Luxury Hotel in Antalya
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Concorde De Luxe Resort 5*
Number of rooms: 401
Official Description (provided by the hotel):
Supersonic Quality ... more   less 
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Also Known As:
Concorde Hotel Antalya
Concorde Hotel Turkey
Hotel Concorde Turkey
Concorde Turkey
Concorde Resort Turkey
Concorde Spa
Concorde Resort And Spa
Spa Turkey

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