I am going to make this review as fair as possible.
I do feel part of my problem is that my expectations were very high do the reading the amazing reviews for this hotel before I came...
The hotel in my opinion is more 4 star than 5.
When we arrived we were given a tiny room (similar to the my bedroom at home) with 3 single beds (we are 2 adults, 1 child) on the first floor above a bar..the noise was awful and we wet to reception and asked to be moved.
We were then given a room on the 4th floor above reception - was slightly bigger with a sofa in the room too. Unfortunately the key cards did not work for the room and for 2 days we were kept given new cards... they didn't work...then a member of staff had to let us into our room. That was fine..until we left the room again... same problem..could not get back in.... was such a pain, having to go back to reception each time. Eventually they changed the whole locking system.
The room itself was ok..not 5 star standard at all... the finish isn't great. The toilet is hung on the wall..but is wonky..you are sitting on a slope! Also the toilet roll holder is put up wonky... as are the spot lights in the bathroom and the bedroom! Not a massive problem...but just the 5 star experience I was expecting! Cleanliness of the room was average.. the rest of the hotel was very clean.
The beds were also very hard.. and the pillows were awful..the hardest pillows I have ever slept on. I had to have a massage to combat the effects at the end of the week (which incidentally was amazing from the hotel spa area). Also, you were only given a duvet and this made temperature control very hard. The air conditioning wasn't put on by the hotel...and the rooms at night were stuffy and hot.
On our 2nd night there was a big argument and fight in the room next door at 1:15am... waking us up... I had to call reception 4 times to come up and deal with it.
The next morning we asked to move rooms as didn't want to risk having another awful nights sleep... they lied to us and said the neighbours were leaving the next day..(they weren't and didn't) ... just told us to keep calling reception if we had more problems through the night and they would sort it.
The Guest Relations manager told us we were lucky as we already had been given an upgrade...
The noise levels in the rooms is awful..you can hear everything. The hotel is so badly designed with many of the rooms above reception. One night there was a massive row in reception at 2am..waking us up..and I'm sure a large number of the rooms in that area,
The food was ok... just an average buffet restaurant. The thai stirfry was nice enough and a couple of nights the bbq had some nice food. Pizza tent was nice enough..freshly cooked for you. All fine... not outstanding. You could only get ice creams at lunchtime was a bit of a pain... would be nice to get them for slightly longer into the afternoon..
The animation team are often seen during the day encouraging people to take part in the activities. Our son played football most days.
The evening entertainment was appalling.. the select bar wasn't our cup of tea...and the main lobby are was where 90% of their guests were in the evening. So got very packed and you were lucky to get a seat. However is lacked atmosphere and needed maybe a piano man or a singer...but due to the design on the hotel and the rooms above it the staff said this was not possible. Just felt like sitting in an airport departure lounge.
Nice..slightly cold, but warmed up lovely during the week. Inside pool nice.
The layout of the hotel was lovely..and perfect for our needs. My son practically lived on the football area..which was perfectly located..with lovely grass..he met some lovely friends and had a great week.
It was my sons birthday and the hotel staff delivered wine and fruit to our room on his birthday with a letter for him which was a nice of them.
All in all we had a nice holiday...the hotel wasn't the best we have stayed in at all and I wouldn't recommend it.
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- Also Known As:
- Lara Hotel Turkey
- Hotel Lara Beach
- Lara Beach Hotel Turkey
- Lara Beach Antalya
- Lara Beach Hotel Antalya
- Lara Beach Turkey
- Antalya Lara Beach