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“Miracle hotel but if English Not a miracle holiday !”

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Miracle Resort Hotel
Ranked #30 of 229 Hotels in Antalya
Sheffield, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Miracle hotel but if English Not a miracle holiday !”
Reviewed March 22, 2013

Lovely hotel and amenities & location But service was poor ! Rude, not helpful. & threatening when an issue arose ?
Not at all planned for English in the food department roast potatoes & cabbage for breakfast amongst lots of other foreign foods ! Cereal was about it !
Everything was phased around Germans , Russians & iraccies music in bar & restaurant even followed this ?
On last day we had paid Thomas cook £25 for keeping room on as we wasn't planned to leave till half six . Four o'clock came and manager started to ring room and said we had not paid for keeping room on ? They had not had payment from cooks and said we owed £10 per hour per person so £80 ? We asked then to get Rep down to sort this out who came at five thirty by this time our cases had been put to one side and we were told if we didn't pay we would be arrested ! And not aloud. To get our bus or flight ! Or even leave ! The cooks Rep was Turkish and spoke with manager and said she could get him to discount to £50 but she could do nothing else and had to leave with bus ? OMG who on the last day has £80 spare & we had no credit card ! We had lira for food in airport and a bit of English and some loose pound coins They took everything ! To release us my partner was in tears & very scared. , I was annoyed & angry especially when you have already paid but amazingly Thomas cook couldn't pull our order form up on computer !
Not good at all & glad to get out !

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank scott j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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Traveler tips help you choose the right room.   Room tips (87)
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English first
Bucharest, Romania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 25, 2013

It was my 7th or 8th vacation on Turkey as we are big funs of the country and of both sea sides (Mediteraneean and Egea).
I must confess I choosed Miracle Resort due to the law budget for 2012 vacation :-(. But once arrived there...with the entire family (child, husband, grandparents) we didn't regret for a moment.
Miracle has everithing it counts for us: excellent beach, clean rooms, nice pool and topogans, continous food and drink delivery (not that we need so much, but is nice to know that if you or your child is hungry mid-nigh, there is something there to solve the issue.
Most important we had silence! The shows end before mid-nigh, the disco was on our side of the hotel but it was not so loud to disturb so we can go to sleep any time afer mid-nigh and we slep well.
Service was not perfect but as we didn't expect a perfect one, we were satisfied enough. I have to mention the left side from the exit, first few rows of table it was a guy with nice good english and he really move fast. I regret that I don'tidn't remind his name, but I am very bad with names and better with faces.
Special thanks to the nurse that I wake up in the midle of the nigh as my father has some medical issues and she nicely arrange the transportation to the hospital, our reception there and wait for us some good minutes until the transport arrive. Very usefull and nice from her side, many thanks.

Room Tip: Ussual one...tips has been invented in Turkey and few euro makes no difference for you as it makes f...
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Silvione7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miracle2015, Manager at Miracle Resort Hotel, responded to this review, January 27, 2015
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Family Miracle Resort Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Penrith, United Kingdom
Level Contributor
72 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed February 25, 2013

Check in was quick and efficient. Our room had a sea view and was quite large, light and airy and had a nice balcony. On arrival we found the room to be very hot so turned on the airconditioning, only to find sometime later that it was blowing out hot air so for the rest of our holiday we slept with the conditioning off and the balcony door open.

The room, as was the rest of the hotel spotless. Our bedlinen and towels were changed regularly as well as the mini bar stocked daily. All the staff were helpful.

The food was plentiful, and varied. One of my complaints was that it was often cold. I am a fish lover and found that the grilled fish was usually the cheap type. Although we like spiced food we found that even the roast potatoes had chilli on them.

It was a very quite time when we were there, with a few eastern European football teams there for their winter training, but this did not present a problem. Plenty of sunbeds around the pool all day.

One small problem is that there really isn't anywhere to walk. You can get a bus into Antaylya from outside the hotel, but this is usually very crowded and we had to stand for the whole of the 45 min journey. What this hotel would be like in the middle of summer I hate to think.

On the whole the hotel is good if off season. I would not go back as there the hotel seems to be in the middle of nowhere, but if you just want to chill out it is good.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Doreen8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miracle2015, Manager at Miracle Resort Hotel, responded to this review, January 27, 2015
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Family Miracle Resort Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barrow-in-Furness, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 6, 2013

We went in June 2012 and it was the worst holiday we have ever had. We pretty much got ignored at every mealtime and rarely got a drink with our meal. They served cow liver which I would not expect to pay 1200£ to eat! There were very few English at the hotel and alot of the other guests were Russian and very rude! No one queued for food /drink or anything else apart for the English guests, we struggled to get sunbeds because at 7 in morn they would be covered in towels. The kids club was annoying at mealtimes they would run through restraunt shouting. I actually saw one guest taste the soup from the laddle before putting it back in the pot! gross! The pool bar was equally crap and I never got what I ordered if I asked for diet coke i would get iced tea or they would just give me something alcoholic which I hadn't asked for! Overall it was a bad experience we were glad to leave

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Scho321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miracle2015, Manager at Miracle Resort Hotel, responded to this review, January 28, 2015
Dear Guest,

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hannover, Germany
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 26, 2013

It’s sometimes really confusing about deciding to book a hotel. right after my reservation i was a little worried about hotel what the people wrote about but it’s absoluately fabulous hotel. Great foods with countless choice, Polite hotel staff and clean facilities. Our room was cleaned everyday and mini bar stocked every single day. Hamam and Pool are free of charge to use. Only massage treatments are extra and seemed expensive but in general it was a dream holiday.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Laura R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miracle2015, Manager at Miracle Resort Hotel, responded to this review, January 27, 2015
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Family Miracle Resort Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sarajevo, Bosnia and Herzegovina
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 25, 2013

We are a family of four with two small children (2 and 4 years old) and we had a wonderful time at the Miracle Resort Hotel in June 2012.

We loved everything. Rooms are really spatious, clean. Service was great.
The variety of food was amazing. Especially during dinner time, there was so much to choose from.

The only thing I disliked was the fact that Management refused to do anything about people who were reserving sunbeds next to the pool around 6 or 7 am. I complained twice and I was told that they cannot do anything about it. As it was a bit difficult to find available sunbeds in the morning after 7:30 am, so we spent our mornings at the beach, and then afternoons at the pool.

As for the spa, my husband went for a massage one day and said it was the best massage he has ever had!

We are seriously considering to come back in summer 2013.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mrs_pa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miracle2015, Manager at Miracle Resort Hotel, responded to this review, January 27, 2015
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Family Miracle Resort Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scarborough
Level Contributor
63 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed January 23, 2013

My wife and I stayed here for a week at the beginning of January to escape from the post Christmas blues and had a lovely relaxing time. We found the staff to be very helpful and friendly contrary to some of the earlier reviews on here, they didn't all speak perfect English but why should they !! We never once had difficulty getting what we wanted and were more than happy with the choice of drinks and cocktails available in the all inclusive deal, another bonus was that
We were most often served wherever we were sat, no queuing at the bar! Whether it would be the same in high season.....? The room was very spacious and it was nice to have the mini bar fridge restocked with beer and branded drinks every day along with snacks and a chocolate bar, when we mentioned to the young man restocking it one day that my wife liked the chocolate best every day after that we found an extra bar had been placed in our fridge, loved it - just not so good for the diet !! For most of the week my wife and I were the only two English people in the hotel but this really didn't bother us at all, most days were bright and sunny if a little on the cool side, you could almost always find a sheltered place out of the breeze that was pleasant enough to soak up a few rays. For a basic price of just over £250 each we thought it was brilliant value for money and would definitely return.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Daggle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miracle2015, Manager at Miracle Resort Hotel, responded to this review, January 27, 2015
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Family Miracle Resort Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Miracle Resort Hotel

Property: Miracle Resort Hotel
Address: Guzeloba, Yasar Sobutay Street No:34 Lara, Antalya 07230, Turkey
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Antalya
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#21 On the Beach Hotel in Antalya
#23 Spa Hotel in Antalya
#29 Luxury Hotel in Antalya
#32 Romantic Hotel in Antalya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Miracle Resort Hotel 4*
Number of rooms: 701
Official Description (provided by the hotel):
Live the Miracle... With the magnificent colours of the Mediterranean, web ring together people from all over the world to experience the joy and relaxation together. Continue your day in the blue waters of the sea and peaceful green nature in the Miracle Wonderland. Miracle Resort Hotel's matchless comfort and quality lobby greets you... In all room types you will find the comfort, you looking for. 70% Of our modern decorated rooms are with the sea view. There are A la carte world cuisine restaurants, each with a special taste of their own and classy bars, which give the opportunity for enjoyable conversations. The most pleasurable moments are lived at Miracle Resort Hotel. With It's "Ultra All inclusive system" and extraordinary service quality, Miracle Resort Hotel is with you every moment. We are here as "Miracle Resort Hotel" to let experience every excitement and color. ... more   less 
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Also Known As:
Miracle Hotel Kundu
Miracle Hotel Antalya
Hotel Miracle Resort Antalya
Antalya Miracle Hotel
Miracle Resort Antalya

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