We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Been twice now and have booked our 3rd trip!”
Review of Hotel Su

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hotel Su
Ranked #32 of 235 Hotels in Antalya
Certificate of Excellence
Reviewed December 27, 2012

Love this hotel. Very clean you could almost eat off floor. Very modern and attractive. Feel very relaxed and calm during my trip. I first went in July 2011 and went back with family in June 2012. My parents have payed for me and my fiance to go back in July 2013 (a christmas gift) We are so excited!!! Only thing that lets it down is the prices when you get there for food and drink are so so expensive especially if you like a good bottle of wine or two! Hillside su should have an all inclusive option. The staff are friendly and have always looked after us during our visit and we would often come in to find beautiful surprises left for us!!! Would recommend to anyone!

Room Tip: There is a water park facing the back of hotel, I would email the hotel and request a room that is n...
See more room tips
  • Stayed: June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Jam P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (1,468)
Traveler rating
Traveler type
Time of year
Language
  • More languages

373 - 379 of 1,468 reviews

Reviewed December 26, 2012

We have been to Hillside Su for the last 5 years and our expectations have always been the same.Perfection. You can read the other reviews and indeed my own,to get the idea. I would, however, like to relate to an incident that proved actually, how good this hotel IS.
Our 8 month old granddaughter had not been well prior to the holiday. On the third day, her mother was concerned and decided to see the hotel doctor. She came to the room within minutes and on examination she said that the baby had bronchitis and has to go to the hospital immediately, to prevent it turning into pneumonia. The doctor and the hotel arranged the transport and the relevant paperwork to the hospital and in 20 minutes we were on our way.
On arrival at the hospital, we were seen by a specialist within minutes and had x rays and blood test taken and the baby was in her cot within 20 minutes of arrival. They stayed there for three days with her mother in a private room and discharged when the hospital thought when it was safe. All the while mother and daughter were in hospital, the hotel updated us on the progress and sorted out any difficulties that arose because of linguistic differences.
We have to give a BIG THANK YOU to the customer relations of this hotel for the extra mile on their helpfulness.

Room Tip: Rooms at the back of the hotel(sea view) are quiet. Others very noisy because of the heavy traffic...
See more room tips
  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
7  Thank Dandini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 7, 2012

Hillside Su looked too white and clinical, it needs a bit of colour and fragrance of flowers and candles. It is overated for a 5* Hotel. The Lounge Bar made superb cocktails and had Happy Hour between 6.00 and 7.00 and you would meet everyone there everyday and the staff there were the best. The bathrooms were tiny compare to other 5* Hotels and needs updating.
The Pool area should have some trees and flowering shrubs for shade and better presentation.
Most of the staff need training to work in a 5* Hotel. We went begining of November and the air condition in the rooms were centrally controlled and hence too hot. We travel a lot and this hotel did not provide with a five star service except for the lounge bar.

Room Tip: As high as possible and pool facing are the best rooms
See more room tips
  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Naina-Damani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 3, 2012

For our Beachvacation, we stayed one Week in the Hilldside Su Hotel. It is located bit out of town and it was a large and long way into the Center. A large Supermarkt was about 10 Minutes walking away from the hotel. First Impression was great - due to its fully whiteDesign and Lights. But as we already seen at time of Check In, the Staff is unprofessional and not like a real 5 Star Hotel. Lets say, it is there 5 "turkish" Stars. Room was pretty large, although not very clean (many hairs on floor!!!). Restaurant - dinner and Breakfast was very good!

  • Stayed: June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank George1969265
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 26, 2012

Superb chillout hotel,just right for taking a break away from the hustle and bustle of working life.It deserves its 5 stars and although I have stayed in many 5 star hotels,this is on my list to return to.
The staff there are so proactive and are constantly watching the guests to see if they can help in any way. I know this hotel isnt for everybody,but we will certainly be back again.The food and beverages manager is a lovely lady who remembered our names from the first day,even though the hotel had hundreds of guests,the food is varied and delicious and tables are cleared quickly and efficiently,so no hanging around waiting for a clean table.We stayed there slightly off peak when it wasnt so crowded and found everything perfect,although there was maintainance work going on for the coming season,it didnt disturb us and we had a great room that was spotlessly clean and freshly painted.We actually met people there on their 4th and 5th visit and we will certainly be returning.There is something about being greeted with a smile.....and all the staff seem to love working there which is a good thing.we enjoyed ourselves so much there we never left the hotel for the whole week,preferring to stroll around the ground and spend time at the beach area.There was somthing going on pretty much every night,so we didnt bother going out.Drinks are a little expensive at the hotel...but so what? they are no more expensive than most bars in London and cheaper than most 5 star hotels in the UK.....we will be back

Room Tip: Ask for the highest possible
See more room tips
  • Stayed: April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Belgravia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2012

We were at business trip, and we needed a lot of help from staff. They told that you could phone number 1000 and everything is solved. Well if the staff could understand english!!! They could not! And if you try to understand what they said, it was really messy. We got wrong place to go, wrong thing what we orded to room... Everything was missunderstanding! They shoud go to pronounding cource and a big english test, that their work can continue easily!! What we learned, you should ask the boss, and then everything goes easily. Thats the country law, just call the boss. Food was exellent, but very expencive, I come from very expencive country and these dishes were really high class by prices. Pool was nice and long! Beach bar were really nice and beautiful. If I payed that trip my own money... Well dissapointed.. Brekfast was one of the best I have seen!

  • Stayed: July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tiina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2012

Sixth day in our Tukey tour. In the way to know the turkish blue coast we spent two nights in the Hillside. The tour guide told us that this Hotel was somehow unique and a surprise was awaiting us, and he was totally right!

The Hotel is completely white, the tour guide commented that the staff told him that this colour is really uncomfortable for the eyes and he confirmed it when he saw staff with sunglasses inside the facilities. At night the white colour shades into a weird orange that fully fills the lobby and the corridors around.

It is important to say that the Hotel is in the middle of nowhere, at the highway and in front of an aquarium as the only attraction. We tried to walk to the city centre and after 30 minutes under a hell sun we came up into a public park to see the distance left.The Hotel says it is 1,5 kms far from the city centre, but it is not true.

At the lobby, pool and gym there are peep cameras to see what is happening from your room telly

Rooms

When we arrived we were very lucky, the presidential room and two other rooms in the same floor were assigned to another two couples and us two. When we went to the rooms, just coming out from the elevators, an incredible loud noise appeared in the corridor. We were shocked when this noise was even inside the rooms.

That noise was due to the Hotel full aircon installation, on top of the building, definitely not soundproof. The six of us went back to the check desk to ask for another room (the staff denied that there was any noise), but the staff at the desk said that the Hotel was full and we were very lucky because the room was very big, we answered that we didn't need such a big thing but a comfortable one.

As the negotiation was completely closed we had to phone back to Spain and complain to the tour organizer. In the end, after two hours waiting in the lobby we agreed to spend the first night in that room but we had the management compromise to do a room change the next morning.

When we met the rest of the group, they told us that they perceived noise and vibration from the fourth floor. And one of the three couples involved in this adventure spent the night in the room of another friend couple sleeping in the terrace.

We went to bed expecting the Hotel to stop the aircon at least along the night, but another surprise arise: really loud music came from the beach, the concierge said that dj's on the beach make dance music till very late as part of the Hotel plan for customers. We didn't know if this was surrealist or a real drama.

As said, the room had a sense of useless bigness, the bed was big but not in proportion with the rest of the room, and the mattress was really low and the duvet doesn't cover nor your feet nor your full body.

The bed is framed by two useless big lamps that turn the room light into pink, red and light pink.

The rest of the room was standard: telly, sofas etc, everything looked cheap and pretentious. Just one hint: the Hotel says that this special style may not be of your taste, I can agree that taste is really personal, however we have been in Stockholm seeing the latest design and it is not what the Hillside offers.

Outside the room there was a not-for-use kitchen!! and there were beds in the terrace, in fact you could see people sleeping next to hanged wet clothes.

And again another surprise: apart from the mini-bar there was a full shelf offering products from the supermarket, all of them in a plastic bag and with a price list. From condoms to ready-to-eat products or magazines, it enhanced the sensation of being cheap and vulgar.

Bathroom

The bathroom was clean, big as the room and some works not really well finished. Again all in white, few free amenities and not really appealing, and another shelf full of supermarket products such as a Bic erasures, deodorant, perfume etc. all in bags and with a price list.

Food

Food was the best of the Hotel, good in quality and variety but queues are enormous with hundreds of people struggling to obtain the last fried calamari. Good variety of salads and local vegetable options with olives but few fruit. The sweet area was incredibly big.

The tables are aligned in parallel with no distance one from the other in an all red room. As a consequence the feeling is again of overcrowded, not personalised attention and communal meal.


We went to the beach at night to take some pictures and the views are nice. The next day we changed the room but the feeling was the same but in smaller proportions.

Conclusion

The atmosphere is of a cheap place in Ibiza, if you are a very tanned Italian wearing huge glasses, and your distinctive style is showing your shirt open to your belly button you may like this place.

  • Stayed: August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
7  Thank Nacho_Bilbao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Antalya hotels
0.8 mi away
Rixos Downtown Antalya
Rixos Downtown Antalya
#13 of 235 in Antalya
1,110 reviews
3.6 mi away
Akra
Akra
#5 of 235 in Antalya
1,040 reviews
2.3 mi away
Crowne Plaza Hotel Antalya
Show Prices
Show Prices
Show Prices
4.5 mi away
The Marmara Antalya
The Marmara Antalya
#38 of 235 in Antalya
873 reviews
2.5 mi away
Ramada Plaza Antalya
Ramada Plaza Antalya
#27 of 235 in Antalya
1,483 reviews
11.7 mi away
Delphin Imperial Hotel Lara
Show Prices
Show Prices
Show Prices

Been to Hotel Su? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Su

Address: Meltem Mah. Dumlupinar Bul. No: 205 | Muratpasa, Antalya 07050, Turkey
Phone Number:
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Antalya
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Business Hotel in Antalya
#22 On the Beach Hotel in Antalya
#24 Spa Hotel in Antalya
#26 Romantic Hotel in Antalya
#26 Family Hotel in Antalya
#31 Luxury Hotel in Antalya
Price Range: $49 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Su 5*
Number of rooms: 296
Official Description (provided by the hotel):
Set in an immaculate white building on Konyaalti Beach, Hotel SU offers modern minimalist design and an extensive spa. It features indoor and outdoor pools and 6 dining outlets. All rooms and suites at Hotel SU feature trendy interiors and mood lighting. Each has a private balcony with a sofa and a refrigerator with 100 products to choose from. Guests have access to the outdoor pool surrounded with ample sun beds and parasols. Sports-minded guests can make use of the well-appointed gym, or the tennis and squash courts. For relaxation, there is a full spa with a Turkish bath, sauna and massage rooms. Hotel SU also features an on-site hairdresser and shopping arcade.Dining choices range from Mediterranean to Japanese and international cuisine. Guests can also enjoy snacks and drinks at the pool restaurant and the beach bar. SU Hotel is located 1.5 km from the city centre and a 15-minute drive from Antalya International Airport. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Cancelon, Travelocity, Hotels.com, TripOnline SA, Hotwire, getaroom.com and HotelQuickly so you can book your Hotel Su reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Hillside Su
Hillside Su Hotel
Hillside Su Antalya

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing