We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Deceptive website”
Review of Alp Pasa Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Alp Pasa Hotel
Ranked #40 of 235 Hotels in Antalya
Reviewed September 24, 2011

We booked 10 nights here via their website in a "Deluxe land view" room some months before we were there in Sept. 2011 at Euro 110 per night for B&B. Based on our actual experience once we were there, I would say that the price was the maximum I would want to pay for this hotel. What the website does not tell you is that there is no "sea view" from the hotel at all, and they have several other buildings with rooms. All meals, etc. are served in the main hotel, but the space is far too small to comfortably accommodate all such guests at, say, the evening meal.

In August we got an e-mail saying thet they had problems with one block in which they have rooms (the first news we had that other blocks existed) and that for our first night we would be in alternative accommodation, which was a poky little room in a tiny hotel "around the corner". I guess this is a euphemism for "we have screwed up with over-bookings and you have been selected to suffer for one night". For our troubles we were upgraded. Our room (in a separate block) was called Vivaldi and was very spacious and comfortable. I hate to think what they normally charge for it, as we paid no more per night than what we booked for. Out of curiosity I went onto their website today (Sept. 24, 2011) and a "Deluxe sea view room" would cost Euro 213.33 per night, but I can only have one if I spend at least 21 nights there !! This hotel is getting very greedy !

Our room was never made up before around 3 o'clock each afternoon, as the (too few) maids were busy doing those of people who were checking out. The only evening meal we had there was on our first night. Too many people in too small a space (around the pool in the main couryard); a bit like Tokyo in the rush hour ! The food was also self service and in my humble opinion, pretty mediocre. Breakfasts were also a bit of a scrum. Lunches were waiter service and the food (at a price) was pretty good. The various kebabs and the prawns in a clay pot are recommended.

I think the hot water is provided by solar panels. Although the water once the sun is up is hot and a good shower/bath can be had into the evening, this drains the hot water from the tanks which is replaced by cold/cool water. So, no hot water in the mornings !

For us the staff were, with a few exceptions, very helpful and pleasant.

A great deal of money has been spent on renovating the various buildings and I have to say they looked good both in and out. Be warned, however, that the upper floors require a lot of stair climbing - there are no lifts. It did not look as if there was any access for wheelchairs, etc.

Would we return ? I doubt it. Looking around the old town (superb !) as we did during our ten days there we felt that there were more suitable places. There are masses of bars and restaurants around, so the hotel for us was simply a place to sleep in and retreat from the outside hurly burly and heat. We just felt that there must be better value places around and we think we saw a few !

Room Tip: Probably on the upper floors, but that might mean a lot of climbing. Just make sure you aren't i...
See more room tips
  • Stayed: September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank LaitCyprus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (1,142)
Traveler rating
Traveler type
Time of year
Language

420 - 426 of 1,142 reviews

Reviewed September 19, 2011

The hotel is really pretty, the exposed Ottoman brickwork contrasts nicely with the clean modern interiors. We arrived at 2.30am after a long journey (We had the same airport arrival as others and were whisked away in a private minibus to the hotel, very nice start). The night porter was nice enough, couldn't find our booking as Thomas Cook had put it under the wrong surname, but we got there in the end. Very comfortable room with great air con and a huge bath tub.

First morning impressions of breakfast were good, varied spread and lovely courtyard to dine in. Didn't twig at this point that the cheeses etc sit out in the heat all throughout the service... didn't eat anything dairy again from the buffets. Stick to the pancakes and the awesome omelettes!

Same goes for dinner really, first night we were impressed and were wondering how anyone could complain about the buffet selection. After 3 days we'd had enough of it. Same salads trotted out night after night, it would be better if they had a smaller selection that changed throughout the week. Nothing is kept chilled and it was a bit worrying to see the cooked chicken being spooned onto plates with the same spoon as the raw chicken. My partner was pregnant at the time and food poisoning wasn't something we wanted to experience. The chef doing most of the cooking was nice though, really cheerful even though it must have been long days doing breakfast and dinner.

I was surprised to see one reviewer saying the waiters were great... they were awful. Very pushy and always trying to sell you the overpriced drinks. There was one guy who had a face like a slapped behind for the whole time we were there. He gave us a telling off at the pool for having a large bottle of water with us. He took real exception to us having it, even when I pointed out that EVERYONE around the pool had one. We stopped leaving any kind of tips and didn't drink at the bar after that.

They were charging STUPID money for substandard drinks. "Fresh Squeezed" OJ was almost 9 lira and was from a jug in the bar fridge. Head down to Mermeli beach and there was a fresh juice stand where it was squeezed in front of you for 2.50 lira. The best way I can describe it was that not one of the waiters gave a monkeys if we were enjoying our stay, they just wanted us to buy drinks. That same waiter came around each sunlounger by the pool and barked "Drink!?, Drink?!, Coffee?! Irish Coffee?!" no smile, no charm, no thanks. We resented this attitude and it was a real downer on the holiday. Very happy we only stayed for one week and not two.

The bar prices deserve special mention again because of how they stack up to other places around town. We visited the Hillside Su on Kontyaalti beach a lot during our stay. It was lovely, the staff were so friendly and welcoming even though they knew we were not staying at their hotel. The drinks there (At a 5* beachside bar) were almost 40% cheaper than our hotel. And they had no problem with us having our own bottle of water by the beach.

Didn't even attempt to use the kitchenette in our room, we did use the fridge to store our water. We figured that if they took it away it was still cheaper to walk the 30 yards to the shop to buy a fresh one.

Mermeli Beach really nice little beach, can get crowded but friendly staff and water is always calm water made it one of our favourites. Food in the restaurant was pretty good and cheap.

Special mention for the Vanilla lounge staff, they really went out of their way for us one evening and made us feel very welcome. Made my girlfriend a lovely non alcoholic cocktail and we had some lovely food there. Bit of a misunderstanding regarding the bill prices on the billboard outside were cheaper than the menus (which we didn't even look at really) when queried the manageress could have amended the bill straight away and apologised but instead made us feel uncomfortable with a half hearted "I can change it if you really really want me to". Slightly took the gloss off for us, but their food was great.

The old town is ok to wander around, we were warned by another guest that she didn't feel particularly safe walking back from the beach on her own. Lots of groups of guys staring at anyone dressed for the beach. My girlfriend experienced it a lot as well and it was enough to make her uncomfortable walking down the street in a sundress.

For the right price it's a decent hotel to go to, we paid £512 per person for the last week of summer holidays. We wanted sun, beach and pool and that's what we got. No one can really complain about the pool. It's right there in all the brochures as being small and only a plunge pool. It didn't bother us at all.

Thomas Cook rep was pretty rubbish, she looked half asleep during our induction and half heartedly went through the motions with us. Gave us terrible directions for getting home from Konyaalti Beach which left us looking for a non existent bus stop by the motorway in the afternoon heat with a pregnant lady... take a taxi back it's about 15 Lira ;)

Room Tip: We had a room in the small villa above the vanilla bar and lounge. Very peaceful and well appointed...
See more room tips
  • Stayed: August 2011, traveled as a couple
    • Value
    • Location
    • Rooms
    • Service
2  Thank Alan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2011

This was our first hotel and first 3 nights in Turkey. We found the Alp Pasa to be a lovely boutique hotel. It was very clean, quiet and the food was fabulous. We had done a bit of research so did not expect the trip comparable to North American standards, but we were pleasantly surprised. Sometimes the staff were a bit "cool", but we found this fairly common in Turkey. There was a bit of confusion with the mini bar and were charged for food that was "put out" beside complementary fruit. It was weird but ok. We found the drinks very expensive but that is also common in Turkey. Our credit card did not work and we discovered it was not the card. We finally got cash to pay the tab and all was well, but they charged us for the toll-free call to VISA. Live and learn. Great location. We love hotels located so we don't have to drive. This was perfect.
I recommend this hotel for those wanting a Turkish experience with comfort and style. If you want the Hilton, stay at the Hilton. If you want to travel, relax and be where you are.

Room Tip: The stairs were quite uneven, so we will stay in a main floor room when we return.
See more room tips
  • Stayed: March 2011, traveled as a couple
    • Value
    • Location
    • Rooms
    • Service
Thank WendyLou1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2011

Stayed here for two weeks in the summer, travelling with Thomas Cook.
Got to the hotel at 530am after a long trip, got to the room and even though i was a bit crabbit and grumpy it did not disappoint.

We had one of the 'Small' kitchenette apartments, it was HUGE! comfy bed, air con that didn't smell moldy (you know what i mean) nice bathroom with whirlpool bath ;D ( the shower was pretty low because we were up the very top, but it was quirky and didn't pose a problem at all), three big bay windows looking onto our balcony with an amazing view of Kaleci and Antalya. We stayed in the Chopin room and we had NO complaints here.

The pool was small but this is stated in EVERY brochure and review we came across. I've read reviews here complaining about the availability of sun loungers, there were only 14 but we never had trouble getting loungers, often even getting the choice of which ones we wanted when we came down at 0900/0930 (may have been the folks staying preferring the beach but it was fine for us)

The Alp Pasa is beautiful just to walk about, with artifacts everywhere you looked and just an authentic Ottoman feel. The food and drinks are very expensive at the hotel, that's its only downside. Staff are polite and smiling, of course we tipped, not every time or even every day, but it does make a difference. Not allot to us is allot to them.

The City of Antalya is cracking too. Everything that you need. There are braw restaurants everywhere, and Burger Kings for the traditionalists :) Pharmacy's that can understand what you want/need. I needed antihistamines and with a few terrible mimes and broken English he got there in no time.

Kalici is beautiful and we spent a lot of time just walking around just soaking it all in. some of the souvenir shops sell crap, but there are some cracking wee gems there.
A must if you go to Antalya is to look out the Vanilla Lounge. Its Fantastic.

The holiday was enhanced by our tour rep though. She wasn't just there for selling excursions. She was always up for a bleather and a laugh.
All in all i would love to go back, i would only change one thing, the weather, it was to hot for me :(. I don't brown at all, even in 50 degree heat.

Room Tip: Some folks complained about ground floor being noisy, so maybe getting one of the higher rooms and g...
See more room tips
  • Stayed: August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Oakley1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2011

We have just returned from a ten day stay at the Hotel Alp Pasa. Our journey from the airport was very good as being the only people staying there on our flight we were driven straight to the hotel by car. On arrival, the Receptionists were friendly and helpful. Our bags were taken to our room which was across the street from the hotel and up four flights of rickety stairs. The bell boy was most unfriendly and surly and only barely cracked a smile when we gave him his tip. The room itself we cannot fault. We had paid for an upgrade and were given one of the larger modern rooms complete with microwave, cooker fridge, kettle etc. However, the cooking facilties seemed pointless as everywhere we read that no food should be taken into the hotel room!! In fact, we left a packet of nuts out on the side once and we greeted with a letter from the management reminding us not to take food into the room. We got round this by hiding stuff in our lockable suitcase and using the fridge when we were in the room. My husband has to take medication and therefore needed to have a bottle of water to hand and I refused to pay the extortionate prices they were charging. The aircon was a godsend and although we always closed the blinds to keep the room cool when we left for the day on our return the maid had always opened them. I feel they could offer at least one other TV channel in english - BBC world news can be a bit heavy whilst on holiday!! We had cause to complain to the Rep twice about the lack of lighting on the stairways at night. This was extremely dangerous as the stairs were uneven and we had to go up in the dark the landing sensors only switched on once you were on the landings; however despite her speaking to the manager each time nothing was done. I suppose they will wait until someone has a nasty accident and then do something. The food in the restaurant was very repetitive and the hygiene was certainly not up to scratch. Pigeons fly all around and perch above the area where the food is cooked. We killed three cockroaches, two in the lobby area of our hotel and the third by the food; I appreciate that you will find these insects in hot countries but do not expect to find one near food. I witnessed the Chef using the same wooden spoon for both raw and cooked chicken. Also none of the food was chilled and was left out from 7.30 until 10.00pm which in the high temperatures was not good. My husband went down with severe diarrhoea on the last day of our holiday and was not able to return to work for three days. The waiters were mixed; some made and effort and some looked as though they would rather be anywhere but there. The area around the hotel is beautiful; old cobbled streets and interesting architecture and historical ruins and it is only a short walk though Hadrians Gate to the modern city of Antalya complete with shops, restaurants etc. The dancing fountains on the main street are must see. We took the tram 2.5 lires per person to Konyaalti beach where they charged 5 lires per person for a sunbed and umberella. The beach there is pebbles. We also went to Mermerli beach, a short walk from the hotel, where you paid 10 lires per person for a sunbed and umberella per day. This is not suitable for the less mobile as there are stairs all the way down to the beach. All in all although we had a lovely holiday, we would not return to this hotel and do not really feel we could recommend it.

Room Tip: Upgrade to get a better room. Go room only if you can and eat elsewhere.
See more room tips
  • Stayed: September 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Beverley6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2011

Believe me you,the place wa a joke,We have been going to Turkey for the last ten years,this place was one big joke,Very expensive,a real let down but we just made the most of it

  • Stayed: August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank donel o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2011

Beautifuly kept historic buildings in Old Town, but far too many guests packed into small space, so much jostling at buffet meals. Room small but adequate apart from restricted wardrobe space. Buffet food, although of generally good quality and varied, is not cooled despite very high temperatures, and I had violent diarrhoea (probably after eating their fish), which ruined my stay. Some food is cooked/fried fresh for the dinner buffet, but it is not kept cool as it sits waiting to be cooked, and at breakfast the milk, meats and cheeses are all exposed to the sun. This is particularly annoying as it is a criticism earlier guests have made. Drinks are at a rip-off price, especially the mineral water (€2,50 for 0,33l)(you can buy 3 times as much for a tenth of the price in town). People who bring food and drink in from outside get ratty notes left in their rooms. Sunbeds are a rarity in the small space and the backs some collapse at certain positions. I reported this, a man came and drilled a hole, but never returned. The bed was still not repaired a week later. A lot of nice, hard-working, but disgruntled staff. Every time one got into conversation with any of them, they got rushed back to work or were reprimanded. I had the feeling that the management is not really interested in making improvements as long as the money keeps coming in. A beautiful setting alone does not make a good hotel.

Room Tip: rooms vary enormously even within the same category.
See more room tips
  • Stayed: June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Beegee56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Antalya hotels
0.1 mi away
Hotel Aspen
Hotel Aspen
#30 of 235 in Antalya
322 reviews
0.1 mi away
Puding Marina Residence
Puding Marina Residence
#44 of 235 in Antalya
563 reviews
2.8 mi away
Club Hotel Falcon
Club Hotel Falcon
#27 of 235 in Antalya
490 reviews
Show Prices
Show Prices
Show Prices
2.6 mi away
The Marmara Antalya
The Marmara Antalya
#39 of 235 in Antalya
878 reviews
4.5 mi away
Crowne Plaza Hotel Antalya
0.5 mi away
Ramada Plaza Antalya
Ramada Plaza Antalya
#29 of 235 in Antalya
1,514 reviews
Show Prices
Show Prices
Show Prices

Been to Alp Pasa Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Alp Pasa Hotel

Address: Barbaros Mah. Hesapci Sok. No: 30 | Kaleici, Antalya 07100, Turkey
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Antalya
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#10 Business Hotel in Antalya
#28 Family Hotel in Antalya
#40 Luxury Hotel in Antalya
Price Range: $26 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Alp Pasa Hotel 4*
Number of rooms: 50
Official Description (provided by the hotel):
Would you like to spend a historic, authentic, romantic and charming holiday in Antalya? In the middle of Antalya's historical centre, Alp Pasa is an exclusive boutique hotel with superior rooms. With beautiful terraces, gardens, housing includes swimming pool, hammam and a museum where historical artifacts are on exibition. We offer the top-notch services of an exclusive boutique hotel in an old mansion in the very heart of the Old City Antalya. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Prestigia, Hotels.com, getaroom.com, Priceline, Travelocity, Orbitz, HotelQuickly and TripOnline SA so you can book your Alp Pasa Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Boutique Hotel Alp Pasa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing