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Rixos Downtown Antalya
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Reviews (1,173)
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Reviewed April 6, 2014

This property near the Museum of Antalya within walking distance of the old city has all the facilities of any palace hotel but at affordable rates. Perfect service, perfect catering. Top hotel. At some moments staff with very young persons, lacking sufficient knowledge of English, German or French.

Room Tip: Higher floor, south site will be without noise from the city or the lobby
  • Stayed: April 2014, traveled as a couple
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5  Thank tripperBelgium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Çağatay K, Guest Relations Manager at Rixos Downtown Antalya, responded to this reviewResponded November 3, 2014

Dear tripperBelgium;

First of all we would like to thank you for spending your time and leaving a comment on tripadvisor web page. Every comments has great importance for us on the way to reach our first aim which is targeted to catch the guests' satisfaction with an understanding of excellent service quality.

We give the directions to our route with your feedbacks. According to that all your comments has been conveyed to our management.

We thank you again for your opinions and hope to see you back here in our house as soon as possible.

Kindest Regards;

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 17, 2014

Rixos Downton Antalya is a lovely, stylish hotel, with beautifully designed rooms and interiors, well located by the sea. However, there is a massive negative point...and it comes from the staff - incredibly snobbish and impolite receptionists and concierge. I stayed in many 5 star hotels and I have always been offered help with luggage..Not here! No one even considered it. Something that is not quite appropriate for a 5 star hotel for sure!
Food was ok, coffee in the morning was always cold but cakes were absolutely amazing! Waiters were fabulous - thanks for hard work.

Room Tip: Sea view room
  • Stayed: March 2014, traveled solo
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7  Thank Karine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Çağatay K, Guest Relations Manager at Rixos Downtown Antalya, responded to this reviewResponded April 2, 2014

Dear Karine K;

Above all we would like to thank you to spend your precius time for evaluating us on Tripadvisor. Every comment has great importance to us on the way to reach our first aim the excellence.

According to your detailed opinions, the conveyed issues by you has been shared with our managment and will be handled as soon as possible. It made us so sad to read you have came across these issues during your stay. On the other hand it made us so happy that you have enjoyed your holiday overall. As Rixos Downtown Antalya, the guest satisfaction is our first aim in our missions of our guest oriented service quality.

We thank you again and hope to see you back to Rixos Downtown Antalya by giving us a chance to make it unforgettable for you with the quality of Rixos service.

Kindest Regards;

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 16, 2014

I can't say enough good things about this hotel. The rooms were modern with all the amenities. Staff were great and the food was all you would expect from turkey andore! I plan on returning very soon.

  • Stayed: January 2014
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Thank chetanacc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Çağatay K, Guest Relations Manager at Rixos Downtown Antalya, responded to this reviewResponded November 3, 2014

Dear chetanacc;

First of all we would like to thank you to spend your time and left your review on tripadvisor with us and the other holidaymakers. We are giving the directions to our route which has targeted the perfection with our guets' feedbacks. And reading such a great reviews froum you makes us so proud and shows us that our route is right.

We are so happy that we could bid farewell happily with our hospitality. Every Rixos member's first aim is to catch the guest satisfaction on our guests.

We thank you very much again for your interest and feedbacks. Would love to host you again in our house Rixos Downtown Antalya as soon as possible...

Kindest Regards;

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Reviewed March 12, 2014

Hotel is located within walking distance of the beach and about 30 minute walk from the old city. Large rooms with sitting area and large balcony. Our room was on the front of the hotel, but is far enough back from the road so we were not bothered by any road noise. I loved the rain shower. Breakfast and dinner buffets offered a wide variety of selections of Turkish and more continental foods. Outdoor pool area was beautifully landscaped and offered both a heated and regular pool. The desk staff in the spa were particularly pleasant and helpful and spoke excellent English. The Turkish bath was fantastic, I would highly recommend it.

  • Stayed: February 2014, traveled with family
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5  Thank Carol D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Çağatay K, Guest Relations Manager at Rixos Downtown Antalya, responded to this reviewResponded November 3, 2014

Dear Carol D;

Above all, we would like to thank you to spend your precious time to write this comment on tripadvsor. Every feedback has great importance for us and also they enlighten the other holidaymakers about us for their vacation plans.

Our first aim is to catch the guest satisfaction on our every guests and we are so proud that we could catch that on you too. Reading great feedbacks from our guests is so motivated.

Thank you very much again and hope you to let us to host you again in our house Rixos Downtown Antalya in the nearest time.

Best Wishes;

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Reviewed March 7, 2014

I stayed here for a quick overnight stay before heading to Sida. Gorgeous hotel. Modern and clean and well maintained. Our room was very comfortable with a huge balcony facing the sea. It is a very large hotel and we were off season and did not eat there.... Really hope I can go back for a longer stay. My standards for a hotel are pretty high and I would definitely recommend this over the Su Hotel next door..

  • Stayed: October 2013, traveled as a couple
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2  Thank KBFExpat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Çağatay K, Guest Relations Manager at Rixos Downtown Antalya, responded to this reviewResponded November 3, 2014

Dear KBFExpat;

Above all we are so happy to read your feedbacks about your stay in Rixos Downtown Antalya and would like to thank you to spend your time for writing it. Every comment is really important for us on the way to reach our first aim which targeted the perfection.

Reading great feedbacks and comments from our guests, makes us so proud and motivated. Our first aim is to catch the guest satisfaction on our every guests with our guest oriented service quality and we are so happy that we could catch that on you too.

Thank you very much for your fabulous comment and hope to see you again in Rixos Downtown Antalya again...

Kindest Regards;

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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