English language is not widely spoken in Turkey, but you can manage to communicate at the end, but if this is happening in a 5 stars hotel, that's quite weird, Rixos hotel is a 5 stars hotel or supposed to be, but the staff's English is so bad to the extent that the laundry girl who came to pick-up my shirt for pressing wasn't speaking English at all, something that resulted in getting my shirt pressed in one and half hours instead of an express 10 minutes service, regardless of this I'll state the pros and cons and you can judge the hotel yourself
-The hotel location is excellent, very close to the city centre and the historical part of it, you can walk for 15 minutes or take a 4 minutes taxi to be there
-Rooms are spacious and adequately equipped but don't expect any luxury here.
-Sleeping quality was good and the bed is a comfy one.
-Wi-Fi internet connection is free, and the speed is good.
-Breakfast selections at the restaurant were various, however they lacked distinctiveness.
-The food at the dinner buffet was delicious and tasty.
-The hotel spa and Turkish hammam is a great one, you should try it if you have time
-Despite the fact that we arrived at 5pm the room was not ready, the same happened with many people in my group
-The hotel's private beach is not attached to the hotel.
-room service is a misery, you can dial like 15 times to ask for something and still the line will be busy or no one will answer you.
-If you are lucky and someone picked up the phone and you succeeded to order you still have a chance of not getting anything that happened with me for 4 times in a 5 days stay.
-A five star hotel with no iron or ironing board, NO COMMENT.
-After making-up the room, the staff didn't replace the cups or the coffee !!
-Waiters at the hotel's restaurant are always unhappy with what they are doing, they serve you with no smile, and they are always in a hurry.
-I ordered a beef-burger one night and it was exceptionally good and the only polite guy in this hotel took no time to take my order over the phone and deliver it after 10 mintes, but unfortunately it came with some re-heated, stinky and oily french fries.
-95% of the TV channels at the room are Turkish, even Fox and CNN, and 2 arabic channels that no body watch.
To sum-up, this hotel is okay, don't except pleasant surprises here or extra luxurious details "I'm staying in Dubai and there's no comparison between this hotel and the ones there", I was staying at the hotel in a business meeting and the company was paying so I can't judge its rates, but I think its okay
Finally, if the decision is mine, I'd rate this hotel a 4 stars rating not 5.
- Official Description (provided by the hotel):
- Set in exotic gardens in Ataturk Culture Park, this 5-star hotel near Konyaalti Beach overlooks sea and Taurus Mountains. It offers 4 dining outlets, a lagoon-style pool and a free shuttle to the beach. Konyaalti Beach is 300 metres away. For those who like to work out, the luxurious Rixos Downtown provides a modern gym and 2 tennis courts. There is also a spa where guests can unwind in the Turkish bath, or with a relaxing massage treatment. The Rixos Lounge features a panoramic terrace and serves upscale international cuisine in chic surroundings, while the Beach Bar & Restaurant is located on Konyaalti Beach and offers an a la carte menu. The hotel also features a range of bars serving exotic cocktails and light snacks. The bright guest rooms are decorated with rich fabrics and offer a private balcony with views of Antalya or the Mediterranean Sea. They also have a flat-screen TV with satellite channels and a seating area with a couch. Rixos Downtown’s tour desk offers advice about local trips and excursions. Antalya Museum is 10 minutes by walk, and Konyaalti Beach is a 14-minute walking distance. If traveling further, a car rental service is provided. THE LAND OF LEGENDS OFFER Valid for the stays from 20 April 2017 until 31 October 2017. Free transportation; Departure time 10 am - Return time 5.30 pm. Free transportation is not available on the day of arrival. This offer is not valid on the day of check out. Guests must be check-in to Rixos Downtown Antalya. Operation days of theme park may be changed or cancelled depending on weather conditions. This offer is not applicable to Meeting, Incentive, Congress & Events guests. The Land of Legends Theme Park is located in Belek. ... more less
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- Also Known As:
- Rixos Downtown Antalya Hotel Antalya
- Sheraton Antalya
- Antalya Sheraton