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“A Royal Holiday”

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Royal Holiday Palace
Ranked #19 of 228 Hotels in Antalya
Ghent, Belgium
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“A Royal Holiday”
Reviewed August 18, 2013

We stayed at the Royal Holiday Palace at the beginning of July 2013. This was our fourth visit to Lara and once again we had a lovely holiday. We particularly like the short transfer time from the airport to the hotel.

STRENGTHS:

The rooms:
Nice big clean rooms. We liked the space. We were very happy with the room: airco worked perfectly, cleaning was done properly, beds were hard but they seem to be like that everywhere in Lara, minibar restocked daily, plenty of space to store your clothes and other belongings.

The pool:
Best pool we’ve had so far. We like the fact the pool is so big which results in there being plenty of sunbeds around for everyone. The superb waterslides were a big hit with the kids and the hotel was very safety conscious. They have excellent staff on duty at the bottom and top of the waterslides. We witnessed no accidents whilst we were there due to the diligence of the staff. Big thumbs up!
You may like to avoid the waterslides in the afternoon though as the water can get quite hot and several in our group got ear infections.

The staff:
It is amazing how hard all these people work to give you an enjoyable holiday. We never saw any of them not doing their jobs properly and we found all staff to professional and friendly at all times: from the waiters who always seemed to remember what drinks you liked, to the two ladies making us the most delicious chocolate pancakes in the sweltering heat in the Turkish tent, the diving instructors, staff at the hamam, etc.
An extra special thank you to Ramazan who made our stay extra special.
Reservation of sunbeds:
No reservation of sunbeds before 9 o’clock. Perfect! We all got to have a longer sleep, nobody wants to get up at 6 am on your holiday every day. We loved it!


WEAKNESSES:

The food:
The food is not on par with other hotels in Lara like the Limak Lara and the Delphin hotels.
Breakfast was OK (we missed having milkshakes).
We chose lunch from the stalls by the pool. I once queued 45 minutes for three toasties! (yet the poor man serving us was working as hard as he could)
You could only get certain foods at certain times which was annoying as on holiday you don’t want to be checking your watch all the time. The kids were really disappointed they could only get ice creams for such a short time.
Our biggest disappointment was dinner. There is plenty of choice (mainly cheap choices like chicken and turkey in every form and shape) and we always managed to find something nice to eat but we missed the show cooking, the outside cooking, the chocolate fountains, the mashed potatoes (only twice in 10 days), the fresh fish. There was some choice of fish most days but always dry and over-cooked.
I read in the reviews about the queues and didn’t realize how annoying I would find them until I was actually there. This has to do with the poor lay-out of the dining hall (see next item). The frustrating thing was that if you chose like pasta and queued to have f.e. some chicken to go with it the pasta would be cold by the time you got to the chicken.
Did like the choice of dry and sweet wine though.

The dining hall:
All the food is one side of the dining hall, all the seating the other side. Result: it often felt like you had to walk for miles to get to your table.
Secondly the furniture is bulky, the ceilings are low, on one side there is no natural light, which makes it feel dark, overcrowded not cosy.
The food that needs replenishing the most is put out in one long line. Which results in everyone forming a queue. So if you want some fries, which are halfway down the line of food, you feel obliged to join the back of the queue. We also would have liked the restaurant to stay open at least half an hour longer in the evenings.

The evening entertainment:
We found only the shows done by outsiders worth watching. Music at the pool bar was repetitive. We ended up in the lobby bar most evenings where the service was slow but at least it was cool. Strange opening times of the kids fairground (no popcorn or candy floss like other hotels)

The internet:
It drove me mad that a hotel of this quality asks you to pay extra for internet. When logging on to the hotel Wi-Fi you were asked if you wanted the ‘free slow internet’ or if you wanted to pay extra for ‘faster internet’. Well 90 per cent of the time the ‘slow’ internet is non-existing. Totally wrong!


Conclusion: give me the food of the Delphin hotels, the swimming pool and bedroom of the Royal Holiday Palace and the entertainment of the Limak Lara and it will be the Perfect holiday.
We had a fantastic time at the Royal Holiday Palace and would definitely recommend it!

  • Stayed July 2013, traveled with family
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Helpful?
4 Thank lievevs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Level Contributor
83 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed August 17, 2013

My wife and I, together with our 9 year old granddaughter, returned on 30th July after 14 days at the Royal Holiday Palace. The hotel exceeded our high expectations, so awarding a 5 star rating is straightforward.

This was our fourth visit to a 5 star hotel in Turkey. The Royal Holiday Palace proved to be better than the others in most respects.

I can only assume that the previous negative comments on this site resulted as a mismatch between what people expected and what they got.

There is no point in lovers of bacon and pork sausages going to this hotel, because they are not provided. There is also no point going to a 500+ room hotel in July expecting a calm and tranquil restaurant at peak meal times.

However, if you want a modern hotel with a stunning exterior, high quality furnishings in all dining and other public areas and a larger than usual standard bedroom with a bed rather than a sofa for the third occupant of a room, then this is the hotel for you.

All areas throughout the hotel are air-conditioned and, despite 40 to 44 degree external temperatures for much of our visit, the indoor climate was very pleasant. Each bedroom has its own independent AC controls and we turned down the controls to minimum most of the time. We paid extra for a sea view, which proved to be very worthwhile as we had a panoramic view of the hotel's grounds all the way down to the beach.

There have been critical reviews on this site previously about the hotel's staff. Based on our personal experience over the last 14 days, this is difficult to understand. All the staff we encountered throughout our stay were - frankly - outstanding.

For example, despite the main restaurant being very busy at times, the waiters went out of their way every time to quickly find us a table. Wine, beer, water and soft drinks were quickly served to us on arrival, refills regularly provided and we were always offered coffee at the end of each meal.

The Turquoise restaurant near the beach was much more informal, but if I took more than a few minutes to drink my beer I was often offered a fresh drink so that it would be cooler.

Beer glasses were stored in a special fridge in the Pool Bar so that the beer was as cold as possible.

At the poolside, waiters and waitresses on skates worked tirelessly to make sure that cool drinks were easily and quickly brought to us throughout the day.

In the piano bar area, which was both huge and very well furnished, waiters were numerous and constantly made sure that drinks were brought to us.

This level of service is over and above anything I have previously experienced.

As for the food on offer, the variety and quality of the food was excellent, which meant that something different was available for just about each day of our 2 week holiday.

The main restaurant was busy at times, for breakfast and dinner, but there were alternatives. Late breakfast was available from 10am in the Palace Bistro or on the terrace, which was a much more relaxed environment. There are also a number of A la Carte restaurants which you can visit once per week. There are 8 fast food and fresh fruit counters adjacent to the amphitheatre and pool area which are open at various times throughout the day, with the Turquoise restaurant near the beach offering chicken, spaghetti, burgers etc for lunch. There is a patisserie which serves cake and coffee in good surroundings.

The swimming pool runs the length of the hotel grounds, with smaller side pools. One is for relaxing, another for activities. The children's pool is very popular, as are the children's slides. The main slide area is suitable for the young and not so young at heart.

The beach is clean, with plenty of shaded sun loungers. The hotel's pier has a lifeguard on duty. Swimming from the pier is easy and safe, with the pier bar open all day until 6.30pm. There were always sun loungers available on the pier.

A far as poolside sun loungers are concerned, these are plentiful and it is usually possible to find a few empty loungers at all times of the day. Sun loungers cannot be reserved before 9am, but as the pool is open from 8am it is common practice for some people to occupy a sun lounger from 8am until 9am and then to go for breakfast, unless they have had a pre-8am breakfast! Hotel staff visit the poolside between 8am and 9am and neatly set aside towels from all unoccupied sun loungers, accompanied by a polite warning notice! It is a sensible system which has the desired effect, with the number of reserved sun loungers being minimal.

The other aspects of the hotel such as funfair, nearby shops etc are all well covered in other reviews.

Room Tip: Definitely pay extra for a sea view.
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  • Stayed July 2013, traveled with family
    • Value
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    • Cleanliness
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Helpful?
3 Thank G J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novi Sad, null, Serbia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 17, 2013

We spend there 10 beautifull days last year-2012.The hotel is new,opened at 2011.The first expression was-WOOOW!Everything inside are shining,seems really luxury and rich and perfect :-) So,the hotel inside is taking yuor breath,for short.
ROOM-big enough,one double bad for cuople and one normal size for the kid.There is one table where you can put your laptop or do something and one chair next to table.There is a big mirror on the wardrobe and one on the wall.Bathroom is fantastic-it contained three separated parts,part with bathtub,part with wc and stand wash with a really big mirror and mirror for make up.
THE POOL AREA-hudge pool,it beginn from hotel and range to the beach.Separeted from main pool are 3 more pools-two for kids (one for really small kids and one for little bigger with 3 water slides) and one for adults with I think 4 water slides.
BEACH-complitelly covered and protect from sun burn,but if you want you can move your sun bad to the sun.Always you can find sunbed.
FOOD-many choices,really for everyone.Fish,meat-chicken,lamb,beef,whatever.Many kinds of salads,fresh.Many kinds of cheeses,starters...For desert you can choose between fresh fruits,or cakes,puding,baklava (turkish really sweet cake)...Cakes are all the same with different outlook,and maybe that is little complain.We like sweets and we expect a little more from 5* hotel.Every cake is with puding,that is not bad but it can be boring after few days.
ENTERTAINTMENT-really good,for adults and for kids to.We had excellent magic show,good comedy show,turkish belly dance night,dance night...really good.One guy from the entertainment team was awfull,he was calling us noisly Serbia catastrofe and make really bad expression,one girl from team use us to take whiskey cola-she pretended like she is a frendly and when she took the drink she is gone-reallly stupid.Few peple from the team was good,but few was really bad.I think that they didn't have control.
Everything was really good except few people,but that can be in any hotel you can't control everything.

  • Stayed September 2012, traveled with family
    • Value
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Helpful?
Thank Milica N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 16, 2013

I spent 7 nights at this hotel with my husband and two children the hotel itself is fabulous with its majestic design the cleanliness and the very friendly staff especially arduhan in z lobby bar and ismail in the main palace restaurant. Variety of food is great as well as the taste. Animation team is one of the best with the ongoing entertainment all day long and the special attention to the kids. If I ever think of going to antalya another time I would definitely choose the Royal Holiday Palace again.

  • Stayed August 2013
    • Value
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Helpful?
Thank zkanjos4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 16, 2013

Just returned from 11 days at RHP, and on the whole we had a good time, I just thought I would make a couple of points to help future guests.

As my title suggests - take a waterproof watch with you, the hotel has lots of facilities but hardly any of them are available all day. For example the water slides are open 10-12 and then 2.30-4.30, the buffet restaurant (the best lunch option in our opinion if you don mind being indoors) was open from 1pm-2.30 for lunch. The fun fair was also only open for a few hours a day, as it seemed to be run by the guys from the water slides!
Being on holiday and trying to relax and not rush things we found we kept missing out on facilities, bars restaurants etc. because of the short hours they keep.

The evening entertainment was ok, but on a low budget compared to other hotels. Over our 10 night stay there was only professional entertainment from outside provided on 2 nights, with the remainder being provided by the in house animation/entertainment team - the guys and girls who do the kids club and the pool games etc. The entertainment starts in the amphitheatre at 9.30pm and the bar at the entrance stops at 9.30pm - so get any refreshments in before it starts! - On the subject of the entertainment team a special mention must go to Bob Jackson who was amazing with my 3 boys and they will miss him.

I don't want to sound too negative - the hotel and pool area is really beautiful and spotlessly clean. The beach and pier is also lovely.

The buffet restaurant during summer holidays was very busy and trying to get a table for 5 was a challenge, we thought therefore we would try the a la carte restaurants but (probably our error) we didn't realise we were limited to one free visit per FULL weeks stay, so for our 10 night holiday that also meant 1 visit. They were a little flexible when we mentioned how empty the a la carte restaurants were and we ended up getting a second free visit and booked a 3rd which I don't think we were charged for.

On the whole a good holiday and a lovely hotel but maybe a bit too big for us so we will probably try somewhere else next time.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RichBoa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Sussex, United Kingdom
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed August 15, 2013

We have recently returned from a fantastic family holiday in the fabulous Royal Holiday Palace. Our party of 10 ranged from 8-70 and we all agreed it was the best holiday ever. The restaurant has food like we have never seen before it was just amazing and the presentation was exceptional. One night we tried the Mexican a la carte and had 6 courses of wonderful food. All the staff were brilliant and kept us a table as we were a large party for the whole holiday. The pool areas are vast and there was never a problem with getting sun beds. The Hotel has slides which are great fun and we never had to queue for more than a couple of minutes to get rides. Girls on skates are very attentive and come round frequently to get your drinks for you. During the afternoon ice creams were brought round as well as melon and sometimes a glass of Champagne. The Hotel has it's own pier with sun loungers on or great for just diving into the very clear,warm sea. Some of our party did the motorised water sports all very enjoyable. If you prefer the beach there are very many sun beds and canopies for shade. The whole Hotel is spotless from the entrance right through from front to back. In our opinions this Hotel is exceptional and cannot find one bad thing to say and will be back for sure.

Room Tip: High rooms overlooking pool are wonderful for the view.
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  • Stayed August 2013, traveled with family
    • Value
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Helpful?
5 Thank 21ed5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 14, 2013

My family and I stayed at the RHP for a week during June 2013. We found the resort and the staff to be wonderful. We had a small hiccup during check-in but the issue was resolved.

Room - Our room had a full sea view with a balcony. We decided that the sea view was worth the additional cost. We had read where the lifts/elevators had a long queue in the summer but we did not find the occasional short wait to be a problem. We paid for the high-speed WiFi to use with our iPod, iPad, and iPhones but the connection was poor and we ended up getting a refund.

Weather - Middle of June was hot with highs 33 to 35. The entire week was sunny.

Food - Plenty of choices for the entire family. We wished we would have discovered the Turkish Tent earlier during our stay because the food there was especially delicious. Breakfast was excellent and we paid extra for fresh squeezed orange juice. Lunch was typically light because we knew that dinner would be the big meal of the day for us. The buffet was extremely well run with some selections cooked while you waited. After being seated, waiters deliver your beverage of choice.

Pool and Slides - The pool is huge, spotless, and the water is very cool and refreshing while the temps were soaring. The variety of waterslides was great and the operators were able to keep the small lines moving.

The Pier - This was our favorite spot. We got there early in the morning (7:30) and stayed for several hours. Jumping and diving off the pier was so convenient and so much fun.

Excursions - #1 Duden Waterfalls. We hired a boat from the beach kiosk to take 7 of us to Duden Waterfalls - a must see. The roundtrip took about 1-1/2 hours and included brief stops at a few caves and several falls including the main Waterfall which is only 1 of 19 in the world that flows directly into the sea/ocean. Cost for this trip runs about $250US.
#2 Termessos - ancient city high in the mountain. Located in Gulluk Dagi National Park. We rented a car from the rental car agency in the lobby of RHP. It was approx. 90 min to 2 hours each way and the route goes through the city of Antalya. I found driving not to be very difficult in Antalya. The Termessos ruins are fabulous - do a search on the internet. You can drive very far up the mountain, but there is a kilometer of walking up a steep trail to get to the amphitheatre. Take beverages and a snack. Cost $75US car, $25US gas, 5TL entrance fee.

Gifts/Souvenirs - On the ground floor of RHP, there are a few overpriced shops. The exception is the barber whom I found to do a great job cutting my hair. My wife was very impressed with my haircut. For souvenirs, choices are much greater by simply walking out the RHP approx.1/4 to 1/2 KM to the Kundu Bazaar which is in sight as soon as you depart RHP. Here you will find prices very reasonable with good selection. Be sure to stop at Alibaba Gift Shop where you will find a nice selection of souvenirs. For even greater selection, ask the manager at the RHP lobby and consider taking a cab.

In conclusion, we were delighted to stay at the RHP.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank crazy4gigi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Holiday Palace

Property: Royal Holiday Palace
Address: Lara Tourism Center, Antalya, Turkey
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Antalya
Amenities:
Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Room Service Spa Swimming Pool
Hotel Style:
#2 Romantic Hotel in Antalya
#15 Spa Hotel in Antalya
#17 Family Hotel in Antalya
#19 Business Hotel in Antalya
#19 Luxury Hotel in Antalya
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Royal Holiday Palace 5*
Number of rooms: 500
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Also Known As:
Royal Holiday Palace Hotel Antalya

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