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“Unpleasant start but excellent finish...”

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Crowne Plaza Hotel Antalya
Ranked #8 of 235 Hotels in Antalya
Certificate of Excellence
Reviewed October 26, 2010

We had read mixed reviews about this Hotel, but decided to make our own minds up. Thank goodness we did - it was excellent experience.
We arrived to Antalya after a long tiring journey from Istanbul. Check-in was friendly but we had to wait for about half an hour at the lobby as the room was not ready since the Hotel was over booked. We were a bit disappointed with this. So it was not a good start. But then when we entered the room, we were quite satisfied with the entire environment. Room was very spacious, clean and we were happy with amazing sea view.
My husband insisted to talk with Hotel Management to explain the situation we experienced at check in. Hotel Management immediately responded and we had very pleasant opportunity to have a talk with General Manager Assistant . She is a very nice, smart and experienced professional. We had unpleasant start but excellent finish. All Hotel Management speak fluent English.
We strongly recommend you to enjoy well equipped and modern SPA Centers in the Hotel and meet with SPA Manager, very positive and responsive lady.
Hotel is located in the city center and very close to the shopping malls, beach park, Antalya museum and other cultural attractions.
Food was very good , with a large choice of hot and cold dishes. Everything you would expect.
Add this all together with a quiet atmosphere and great location and this has to be once of the best hotel experiences we have had in Turkey. We will return for sure.

  • Stayed: September 2010, traveled with family
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1  Thank StevenMc55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPANTALYA, Assistant to General Manager at Crowne Plaza Hotel Antalya, responded to this reviewResponded November 1, 2010

Thank you for your positive comments about our Hotel and staff.

Regrettably we did encounter some problems due to late departures from guests the night prior but I am happy to know that our efforts to make your stay enjoyable and forget check in experience were crowned with success.

It is our goal to provide a great product and excellent service and your comments are very important to us. It was very pleasant for me to meet you in person too.

Please send my best regards to your children and hope to see you soon in the Crowne Plaza Antalya.

Regards.

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791 - 797 of 1,728 reviews

Reviewed October 17, 2010

  • Stayed: October 2010, traveled as a couple
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Thank Wampbell
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CPANTALYA, Assistant to General Manager at Crowne Plaza Hotel Antalya, responded to this reviewResponded November 1, 2010

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Reviewed September 14, 2010

  • Stayed: September 2010, traveled as a couple
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Thank TOPCAT010
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CPANTALYA, Assistant to General Manager at Crowne Plaza Hotel Antalya, responded to this reviewResponded October 6, 2010

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Reviewed September 7, 2010

  • Stayed: August 2010, traveled solo
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1  Thank Elena_MD095
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CPANTALYA, Assistant to General Manager at Crowne Plaza Hotel Antalya, responded to this reviewResponded October 6, 2010

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Reviewed September 4, 2010

  • Stayed: September 2010, traveled solo
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2  Thank PAULWOODS1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPANTALYA, Assistant to General Manager at Crowne Plaza Hotel Antalya, responded to this reviewResponded October 6, 2010

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Reviewed September 2, 2010

  • Stayed: April 2010, traveled as a couple
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1  Thank gezgin_dromedary
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CPANTALYA, Assistant to General Manager at Crowne Plaza Hotel Antalya, responded to this reviewResponded September 4, 2010

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Reviewed August 29, 2010

  • Stayed: August 2010, traveled on business
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4  Thank m_master_i
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CPANTALYA, Assistant to General Manager at Crowne Plaza Hotel Antalya, responded to this reviewResponded September 2, 2010

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Additional Information about Crowne Plaza Hotel Antalya

Address: Gursu Mahallesi 306 Akdeniz Bulvari, Antalya 7070, Turkey
Phone Number:
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Antalya
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 235 Hotels in Antalya
Price Range: $40 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Hotel Antalya 5*
Number of rooms: 195
Official Description (provided by the hotel):
Crowne Plaza Antalya is a brand new upscale city hotel located right on the beach, catering to both business and leisure guests from all over the world. We offer distinctive services to our guests with the great Turkish hospitality in Antalya, Turkey. With 194 beautifully appointed rooms overlooking the Mediterrenean Sea from every room, Crowne Plaza Antalya is the perfect place for business and leisure. ... more   less 
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