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“Absolutely amazing”
Review of Eski Masal Hotel

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Eski Masal Hotel
Ranked #53 of 229 Hotels in Antalya
Istanbul, Turkey
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Absolutely amazing”
Reviewed May 21, 2013

The rooms are all beautiful with Turkish design and style. All decorated with taste and elegance. The staff has been very nice and always at disposal for any need! Right in the heart of the old town and walking distance from the beach. Only 6 rooms so very quiet and relaxing.
One of the best hotels I have ever been. Prices are affordable and the service is amazing.

Room Tip: All rooms are amazing and different!
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MsIolanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dimitri_Vasiliev, Управляющий at Eski Masal Hotel, responded to this review, June 28, 2016
Dear MsIolanda,
Choise of our hotel is great honor for us. We are happy to read such words about the design of rooms, high-quality of services in our hotel and understand that you were pleasant with Turkish hospitality.
İt is pleasure for us to make You satisfied and contented. We appreciate your kind recommendation very much and look forward to host you back as a returning guest at the earliest opportunity.
Best regards,
Administation
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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199 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
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Hawaii
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed May 6, 2013

We have stayed at Puding Suites three times. The staff, food and rooms were fantastic. The location is in the center of Kaleici. The pool small; however, perfect for a quick dip. Look no further, you will enjoy your stay.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Fritz21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dimitri_Vasiliev, Управляющий at Eski Masal Hotel, responded to this review, June 28, 2016
Dear Fritz21,
Thank you very much for sharing this post regarding your stay in our hotel Eski Masal (Puding Suite). We are delighted to read that you had a lovely time with us and enjoyed with food and rooms as well as the friendliness of the staff. We hope you come back and visit us again very soon.
Best regards,
Administration
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
133 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed May 1, 2013

The Puding Marina is excellent located right in the middle of the old town (Kaleici), just above the harbour. Difficult to find at first, but you very quickly get the hang of it. The room was very modern and luxurious; overlooking the pool, which due to the fact it was fairly rainy, stayed pretty quiet.
The breakfast selection in the Patio restaurant next door was good, with a lot of choice.
The concierge at the front desk was very helpful; helping us book a white water rafting trip and directions to the dolmus to our next destination.
We booked for 4 nights and got a free transfer from the airport and meal in the adjoining restaurant.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matthew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dimitri_Vasiliev, Управляющий at Eski Masal Hotel, responded to this review, June 28, 2016
Dear Matthew C,
Thank you very much for such great review. We are glad to know that your stay was pleasant and comfortable.
Best regards,
Administration
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 26, 2013

We stayed here for four nights at the start of our holiday.

It's situated very nicely in the old town, very close to the harbour (two minutes walking). There's a nice pool, lots of sun loungers and an adjoining restaurant that does good italian food. The breakfasts are served in here and are also great. There's lots of choice and it's very airy and spacious.

Our room was a nice size, very modern and clean with a good shower. The staff were very helpful, especially the concierge who helped us plan several trips. We also took an excursion from the hotel to go white water rafting, which I highly recommend!

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank shaundon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dimitri_Vasiliev, Управляющий at Eski Masal Hotel, responded to this review, June 28, 2016
Dear Shaundon,
Thank you very much for choosing our hotel for your stay. We are pleased to read your adorable comments. Our hotel’s team are proud of your pleasure with our performance of service, comfortable rooms and Turkish hospitality. We hope you would like to return in our hotel for your next holiday.
Best regards,
Administration
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bedfordshire
Level Contributor
77 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed April 17, 2013

We stayed here for the first night of our Turkish holiday and returned for the last two nights. We choose the millennium suite, the hotel is very luxurious and service of the highest possible standards. Easy walking distance to the attractions of the old town and also the harbour.
The staff were highly attentive, if you stay take advantage of the free haman and massage at the sister hotel down the road available to guests.
We could not fault the hotel or its staff in anyway, the location is very convenient and although other reviewers have said it is hard to find once you understand the route it is not difficult. Because it is in the centre of the town you must expect noise from the streets etc but this was not rowdy revellers, just city noise.
Breakfasts by the pool were expertly served by Bilal who did everything possible to help make the stay comfortable. We must also thank the hotel for their kind gift on our Wedding Anniversary.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Hollysfriends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dimitri_Vasiliev, Управляющий at Eski Masal Hotel, responded to this review, June 28, 2016
Dear Hollysfriends,
We are very happy to know that your rest was agreeable and cozy. Also administration of Eski Masal (Puding Suite) wants to tell many thanks for your review about the service of staff, comfortable and unique-designed room and turkish hospitality. We appreciate your kind recommendation and look forward to host you back as a returning guest at the earliest opportunity.
Best regards,
Administration
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 23, 2013

We stayed at the hotel for 2 nights after eating passable food at the restaurant and renting a car from them for a side trip which was satisfactory. On the second night we were moved to a different room from the room for the first night. While there I touched the bedside lamp and received a severe electrical shock which knocked me backwards. I immediately called the front desk and informed them of this. They said they would send someone to address the problem right away. After some time we again called and still some 2 hours later no one showed up to address the issue. As we had made dinner arrangements with another couple to eat at the restaurant in the hotel we could no longer wait. Thus we had to take showers and get ready making sure not to touch any electrical switches or devices with our bare hands, and went to the restaurant.
While eating a $200 decidedly less than mediocre meal we were interrupted by the hotel manager (Embre?) and his brother, the owners of the hotel, who explained to us in an overly jovial manner that they had to shut down the power to that section of the hotel to fix the problem. It was a hot wire that was touching the light with 220 VOLTS of power running through it!! This was explained to us while telling jokes such as "here you get the electric shocks for free" and "we HOPE to see you in the morning" accompanied by loud laughter, although we were not laughing and at this point not even smiling. We were dumbfounded at the inappropriate, overly jovial, attitude in response to this serious event from the owners.
I am a physician and well aware of the potential consequences of being struck by 220 volts of electricity. The ultimate consequence being DEATH, which I do not believe is any laughing matter. The next morning upon checking out, we when presented with the bill we were surprised that the room charge was not comped and expressed this to the front desk people and the obviously insensitive manager/owner. We received no acknowledgement of our observation.
In addition some of the furnishings are high style but ergonomically dangerous and if you don't sit exactly right there is the possibility of toppling over and striking your head on the sharp corners and hard surfaces in the room.
In short there are obvious and not so obvious dangers in this hotel which could prove injurious and possibly fatal. It is impossibles to determine that there is a hot wire touching a metal surface with out either an electricians tools or getting shocked first. However the biggest shock could be how the management handles any untoward injuries or deaths that may occur from their negligence. JOKES, and a total disregard for your most precious asset, your life and health.

  • Stayed October 2012, traveled as a couple
    • Service
Helpful?
6 Thank Gregory T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dimitri_Vasiliev, Управляющий at Eski Masal Hotel, responded to this review, June 28, 2016
Dear Gregory T,
We sincerely apologize for the inconvenience you experienced during your stay. We have to mention that owners of hotel were changed and now as Eski Masal Hotel by virtue of this notes we try to make our performance of service much better. We assure you that electrics in our hotel is in efficient condition and is verified revise accordingly instructions of maintenance. Our team hopes that you will come back to Eski Masal and will see all positive changes.
Best regards,
Eski Masal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
194 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed November 1, 2012

We stayed at Puding Suites for six nights in the Millenium suite. There were four of the six suites booked, since this was the end of season. Everything was absolutely wonderful! The room was fantastic, with comfortable beds and enough room to relax and spread out (perfect place to spend the rainy day during our trip). Breakfast was good, with friendly staff and lots of choices to order from. We ate our free dinner at the hotel (booked online) and it was very good (and everything but the wine was free, with no strings attached). Service was impeccable, and the staff was amazing friendly - almost like staying with friends! Some examples of the staff going the extra mile: 1: we bought a bottle of Rake (local liquor) to try, and mentioned this to Onur. Without our asking, he brought ice and glasses to the room so we could enjoy it in the traditional Turkish way. 2: we asked for a restaurant recommendation. Bilge directed us to the Arma Restaurant (where her husband proposed to her). Unbeknownst to us, she also called the hotel after we left and booked a table for us so that they were ready to seat us on the patio when we arrived. 3: we ate dinner at the Patio Restaurant at the Puding Marina (sister hotel). Ece (who is assistant manager of both hotels and we knew from the Puding Suites) came out and greeted us at our table, and recommended which items looked particularly good tonight (she was exactly right - all the choices were great). Ece later came out to make certain we were enjoying the dinner. 4: the maid service was conducted almost invisibly. Even on the day we stayed in the hotel most of the day due to rain (including sitting by the fireplace in the hotel), our room was cleaned without any impact to us. Amazingly considerate!
I also did something I've never done in any hotel - I friended four people from the hotel on Facebook. These people made my stay tremendously pleasant.

Other notes - the staff (except management) will change next year. So, Bilal, Onur, and Bilge will not be there in 2013. I'm sure Ece will have another great team in 2013! Also, if you're driving, it is very difficult to drive in old town Antalya. It took three trips to be able to get to the hotel without making wrong turns.

Room Tip: Millenium room is great!
See more room tips
  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank 55xxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dimitri_Vasiliev, Управляющий at Eski Masal Hotel, responded to this review, June 28, 2016
Dear 55xxx,
Thank you for taking time to get in touch with us to share your recent experience in Puding Suite (now Eski Masal). We were delighted to read that you have encountered genuine and top level service from entire team all through your stay . . It will be a pleasure to welcome you in next trip.
Best Regards,
Administration
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Eski Masal Hotel

Property: Eski Masal Hotel
Address: Barbaros Mah. Mescit Sok. No. 25/1, Antalya 07100, Turkey (Formerly Puding Suit)
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Antalya
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#16 Romantic Hotel in Antalya
#16 Business Hotel in Antalya
#18 Family Hotel in Antalya
#48 Luxury Hotel in Antalya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Eski Masal Hotel 4*
Number of rooms: 6
Official Description (provided by the hotel):
Set around a secluded courtyard with swimming pool in Antalya’s historic Kaleiçi neighborhood, Puding Suite Hotel offers suites with unique Ottoman décor and spa baths. Clock Tower Square is 200 meters away.The suites’ interior design creatively combines travertine, marble and wood. Each has plenty of seating and comes with satellite flat-screen TV, minibar and free Wi-Fi. Besides a spa bath, the lavish marble bathroom includes a hairdryer.Lunch and dinner are served at Patio Restaurant, which is located in Puding Suite Hotel, and offers a variety of Mediterranean and international food, made with organic products. It is served in the dining room with fireplace or on the charming courtyard.Hotel Puding Suite is just a 5-minute walk from Antalya’s seafront and marina. Konyaaltı Beach is 6 kms away and Antalya Airport is 20 kms (30 minutes by car). Free parking is available at the hotel.Important information : Please note that children below 11 years old can not accommodate at the hotel. ... more   less 
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Also Known As:
Puding Hotel Antalya
Puding Suite Antalya
Puding Suite Hotel Antalya

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