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“Hotel and Staff were wonderful!”
5 of 5 bubbles Review of Eski Masal Hotel

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Eski Masal Hotel
Ranked #52 of 231 Hotels in Antalya
Hawaii
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Hotel and Staff were wonderful!”
Reviewed January 18, 2012

At Puding Suites you feel special. It is a small boutique hotel in a terrific location in the old town.
We stayed in the Ottoman Suite which is great for small families. The staff was amazing with our daughter who did not want to leave the hotel to return home. We highly recommend this hotel! Hope to return soon.

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fritz21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dimitri_Vasiliev, Управляющий at Eski Masal Hotel, responded to this review, June 29, 2016
Dear Fritz21,
thank you for choosing Puding Suite (Eski Masal now) for your summer vacation stay and for sharing with us your experience. We are so glad that you had such an enjoyable holiday here with us. We are grateful for your recommendation. It will be a pleasure to welcome you, your own family, friends and beloved people back next summer.
Best Regards,
Administration
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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199 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Turkish first
  • Any
English first
Jakarta Indonesia
Level Contributor
73 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed January 5, 2012

Puding Suite is strategically located in Antalya's historic Kaleici district. It's within a short and interesting walking distance to historical sites, harbor and restaurants, accessible by quaint, tiny and narrow pebble streets.

We stayed at the Haram Suite. It's the cheapest room but the whole feeling was no less luxurious. The bed is big and comfy; the decor is interesting; the room is huge; the bathroom is lavish with a big jacuzzi bath.

The receptionist Ms. Seda was very friendly, responsive and helpful. The other hotel staff were also nice. We had to check out very early in the morning like around 6am before the restaurant was open for breakfast, but we were provided with nice breakfast parcel upon checking out. Very nice touch!  

Overall cute, good experience and good value.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Maura-SoeparjadiKwik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dimitri_Vasiliev, Управляющий at Eski Masal Hotel, responded to this review, June 29, 2016
Dear Maura-SoeparjadiKwik,
Thank you very much for choosing our hotel for your stay, which is called Eski Masal now. We are pleased to read your adorable comments. Our hotel’s team are proud of your pleasure with our performance of service, comfortable rooms and Turkish hospitality. We hope you would like to return in our hotel for your next holiday.
Best regards,
Administration
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 2, 2011

We stayed at the Puding Suite this summer, this mesmerising boutique hotel is located at the old town and heart of beautiful historical city Antalya. It is 5 mins walk to the sea, walking distance to the centre of town and to all the transportation facilities that you might want to use to go to other fantastic places that this Mediterranean city offers you. (e.g. Kemer, Side, Alanya, Aspendos, etc.)
As for the hotel, two words would explain the interior design and architecture of the Puding Suite: excellent taste!
The Puding Suite has a great quality not only in terms of the facilities it presents, the beauty and comfort of the rooms, but also of its amazing gourmet cuisine! you have to eat Pizza here, and you will think that it is even better than the ones in Italy, and of course the tagliatelle seabass, what a mouth-watering taste!
The hotel is an amazing place if you want to have a romantic break or if you wanna go and have fun with your friends or relax on your own.
the staff members were all very friendly and helpful, and their excellent language level and professional attitude caught our attention.
overall, highly recommended place, and definitely a place to go back! thanks!

  • Stayed July 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Carl T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dimitri_Vasiliev, Управляющий at Eski Masal Hotel, responded to this review, June 29, 2016
Dear Carl T,
We are so glad that you had such an enjoyable holiday here, and that you were willing to share your experience here with the World. We are always waiting for your return to Puding Suite, which is called Eski Masal now.
Best Regards,
Administration

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Istanbul, Turkey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed October 17, 2011

We have stayed at Puding Suit for it's excellent location. What a lucky choice... Elegant design, pleasant atmosphere, charming... I would not look for anywhere else for a downtown experience in Antalya...

  • Stayed September 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Haluk A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dimitri_Vasiliev, Управляющий at Eski Masal Hotel, responded to this review, June 29, 2016
Dear Haluk A,
Thank you for taking time to get in touch with us to share your recent experience in Puding Suite, which is called Eski Masal now. We are grateful for your recommendation. It will be a pleasure to welcome you again.
Best Regards,
Administration
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 10, 2011

We stayed on a Saturday and were greated by the owner and a couple of efficient members of staff including Marie who spoke English. We were given a room on the ground floor which was very dark, fairly well presented with very good quality furnishings but nothing special for the price we were paying or indeed what we expected. We opened the blinds but the room backed onto a road and well used alley way which meant pedestrians could easily look into the room so we kept the blinds closed. The bathtub looked good kitted out with a Jacuzzi and other features however the problem was that even when you followed the instructions we still couldn't operate it. We asked Marie to help she came in and just said we should press the buttons which we did with no results! She then took away the instructions in Turkish and said she would have a read but she never did come back with any help. Later on we asked the male member of staff who spoke very little English how we could simply just run a bath and he spent about 30 minutes actually figuring out how to do it leaving our room and coming back a couple of times. I noticed this was common to other reviews but thought hoped it might have been sorted out.

As others have mentioned previously there was an issue with The Tv: it did not work. We spent 10 minutes trying to work it using common sense logic but to no avail although not having a telly to watch wasn’t really an issue for us.

Now for a positive we ate in the hotel and the meal was fantastic, salad to start with and for the main a generous portion of sea bass which was very tender and delicious with some stir fried veg and potato gratin. The dessert was also very good a cheesecake and mixed fruit. The only problem was the male staff member who was clearly not waiter material he had no personable skills and kind of just plonked the food down, this was in contrast to the wonderful service we had experienced for the rest of our stay in Turkey going to restaurants and at a hotel. The mojito cocktail I ordered at £8 a go was awful, a small glass with a bit of rum, large ice cubes and a bit of mint and no lime, I would of complained but for the language barrier between us and the male staff member.

It was only at night when we realised just how noisy our room was being as it was backing onto a road and alleyway. We had a terrible night sleep, the noise of cars/motorbikes speeding down the road and alley ways and drunk people shouting and smashing bottles meant that we constantly got woken up, I wore earplugs which normally do the trick but not here alas it was just too loud - the bed even vibrated from cars passing. Most of the other rooms were empty on our arrival so I'm not sure why we couldn't have been placed higher up where it wasn't so loud.

The breakfast the next day was good salmon and scrambled egg and a range of cheeses and olives etc, it was again served by the same male member of staff who looked like he hadn’t been to bed and made us wonder if he was doing a 24 hr straight shift. The fact he spoke no English made it difficult to sort out what should have been very straight forward issues. The day before having realised Marie booked an airport transfer for the next day but hadn't given us a time, we asked the guy with bad English (by now the only member of staff available). This simple exchange lasted for about 8 minutes with us asking what time is the taxi booked to the airport with him repeating check out is at 12noon! Eventually he understood and said Marie hasn't left him instructions about a transfer and she is now off. No offer to pick up the phone to find out for us. This was very unpleasant as he was treating us as if we were in the wrong and it got a bit aggressive. When we departed from the hotel the next day having settled our bill we decided to get some lunch and then sort our own taxi to the airport. As we left he tried to stop us leaving by saying the words ‘taxi, taxi’ and we told him it was ok we would get one from the taxi rank 50 metres down the road, and no we don't want the transfer anymore. He kept on telling us we must speak to someone to say we didn't want the taxi. This was unbelieveabe considering he more or less shugged his shoulders about it the day before leaving us non the wiser. We walked down the road and were shocked to see him coming after us shouting, thankfully he went away eventually but it has left a bad impression of this hotel.

In summary, I wouldn’t recommend this hotel, our room was noisy and nothing special for the price, the male staff member was unprofessional and rude to the point of being aggressive which may partly have had something to do with the language barrier. Please also note when booking this hotel through Expedia they say they are only taking you card details for reference. Actually they take 50% through another company, I was left thinking my card had been cloned. All in all the only plus was the excellent quality of the food thanks to the chef and the location, however I saw a number of nice boutique hotels nearby where I would imagine you would get better service which is usually so customary in Turkey.

  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tishbell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ludlow, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 6, 2011

We loved the Puding Suite. Situated in the lively and atmospheric Old Town area of Antalya, it was an oasis of calm and comfort. The owner, Izim, and her mainly English-speaking staff were exceptionally friendly and helpful. The room was large, well-appointed, clean and very comfortable. Breakfast, served by the pleasant little pool, was a treat, with a jug of freshly squeezed orange juice arriving for each person before it was even asked for. Dinner was also excellent. Izim was also happy to supply restaurant recommendations when we fancied a change and to arrange taxis for outings. The on-line booking procedure worked painlessly and there was no complaint when we had to alter our reservation twice to allow for friends who were prevented at short notice from accompanying us as they had planned and the appropriate refunds came through promptly without any chasing. We hope to return to Antalya and the Puding Suite would definitely be our first choice.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sue R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jasper
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 22, 2011

I have very mixed feelings on the Puding Suites. The hotel itself is quite beautiful in a good location in the Kaleici section of Antalya. Our room, the Mediterranean Suite, was large, clean and nicely appointed; unfortunately, it was located next to the common areas of the property, including the pool, which made it quite noisy. Loud music would play from the bar area that made a mid-day retreat to our room for some rest impossible. On the second night of our stay, there was a conversation talking place in the pool area outside our room that seemed to be so audible it might have very well been taking place inside the room. This discussion lasted until well after 11:00p.m.
However these issues could have been overlooked and a higher rating assigned had it not been for the demeanor of the staff, which was polite, but not very friendly, or helpful. In fairness, it must be said that the owner of the hotel was both, and it seemed that the attitude of her employees seemed to improve when she was around.

The breakfast was first rate, but overall, our experience fell short of what we expected from a Boutique Hotel like the Puding Suites aspires to be

Room Tip: avoid the Mediterranean Suite
See more room tips
  • Stayed September 2011, traveled as a couple
    • Location
Helpful?
1 Thank rmf2533
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Eski Masal Hotel

Property: Eski Masal Hotel
Address: Barbaros Mah. Mescit Sok. No. 25/1, Antalya 07100, Turkey (Formerly Puding Suit)
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Antalya
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#16 Romantic Hotel in Antalya
#16 Business Hotel in Antalya
#18 Family Hotel in Antalya
#49 Luxury Hotel in Antalya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Eski Masal Hotel 4*
Number of rooms: 6
Official Description (provided by the hotel):
Set around a secluded courtyard with swimming pool in Antalya’s historic Kaleiçi neighborhood, Puding Suite Hotel offers suites with unique Ottoman décor and spa baths. Clock Tower Square is 200 meters away.The suites’ interior design creatively combines travertine, marble and wood. Each has plenty of seating and comes with satellite flat-screen TV, minibar and free Wi-Fi. Besides a spa bath, the lavish marble bathroom includes a hairdryer.Lunch and dinner are served at Patio Restaurant, which is located in Puding Suite Hotel, and offers a variety of Mediterranean and international food, made with organic products. It is served in the dining room with fireplace or on the charming courtyard.Hotel Puding Suite is just a 5-minute walk from Antalya’s seafront and marina. Konyaaltı Beach is 6 kms away and Antalya Airport is 20 kms (30 minutes by car). Free parking is available at the hotel.Important information : Please note that children below 11 years old can not accommodate at the hotel. ... more   less 
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Also Known As:
Puding Hotel Antalya
Puding Suite Antalya
Puding Suite Hotel Antalya

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