Arrived at the Kahya Hotel 28th December 09 for a week stay. The gentleman (word used loosely) on reception checked us in, was very abrupt & rude. The rooms are adequate, very clean. Our cleaner was a lovely Turkish woman, very friendly.
Food was what we expected catering for Germans, you should give it a try, it is nice if a little repetitive. There was no entertainment in the hotel, not even any background music. The only night there was anything laid on was New Years Eve, gala dinner with two performers & a disco.
The waiters at meal times are very attentive & friendly. Our waiter offered us Champagne on New Year’s Eve at the price of 44 Turkish Lira, which we thought hey why not. We were told to pay this on our departure & this would be added to our room.
On check out the same person was on duty from when we had checked in. He demanded 50 TL for the Champagne. My sister informed him that is was only 44, he then started roaring at her. She said she would come back with her receipt. When we had gone back down he was in the middle of shouting at an elderly (late 80’s) German gentleman. He then asked us again for the money, we showed him our receipt to which he said it was 22 euro, which was 47TL not the 50 he previously demanded. Then started to roar, you pay, you pay. He was very aggressive and in your face. We weren’t going to argue over 3TL so we paid, then he changed his attitude and tried to be nice but we told him it was too late & he was a rude, ignorant person! I spoke to the elderly German gentleman and it turns out he was over charging him for what he had used in his mini bar.
I would have probably went back to this hotel during late summer but after what happened at check out especially, we will not be back to this hotel and we won’t recommend it to anyone we know.
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- Also Known As:
- Kahya Hotel Alanya