We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Alright but wouldn't stay there again”
Review of Kahya Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Kahya Hotel
Ranked #70 of 372 Hotels in Alanya
Scotland
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Alright but wouldn't stay there again”
Reviewed January 5, 2010

Arrived at the Kahya Hotel 28th December 09 for a week stay. The gentleman (word used loosely) on reception checked us in, was very abrupt & rude. The rooms are adequate, very clean. Our cleaner was a lovely Turkish woman, very friendly.

Food was what we expected catering for Germans, you should give it a try, it is nice if a little repetitive. There was no entertainment in the hotel, not even any background music. The only night there was anything laid on was New Years Eve, gala dinner with two performers & a disco.
The waiters at meal times are very attentive & friendly. Our waiter offered us Champagne on New Year’s Eve at the price of 44 Turkish Lira, which we thought hey why not. We were told to pay this on our departure & this would be added to our room.

On check out the same person was on duty from when we had checked in. He demanded 50 TL for the Champagne. My sister informed him that is was only 44, he then started roaring at her. She said she would come back with her receipt. When we had gone back down he was in the middle of shouting at an elderly (late 80’s) German gentleman. He then asked us again for the money, we showed him our receipt to which he said it was 22 euro, which was 47TL not the 50 he previously demanded. Then started to roar, you pay, you pay. He was very aggressive and in your face. We weren’t going to argue over 3TL so we paid, then he changed his attitude and tried to be nice but we told him it was too late & he was a rude, ignorant person! I spoke to the elderly German gentleman and it turns out he was over charging him for what he had used in his mini bar.

I would have probably went back to this hotel during late summer but after what happened at check out especially, we will not be back to this hotel and we won’t recommend it to anyone we know.

  • Stayed December 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank jamtots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

200 reviews from our community

Traveler rating
    73
    63
    33
    21
    10
See reviews for
61
53
16
4
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Swedish first
  • Turkish first
  • Any
English first
Manchester
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 26, 2009

Stayed at Kahya mid August for two weeks.Booked half board with Thomas Cook but upgraded to a sea view room and All Inclusive on arrival.Reception staff tried to charge us 900 lira to upgrade but luckily we had already emailed the manager from home before we left for price for the upgrade and printed the email and took it with us.On showing this email the price dropped to 600 lira, a difference of £150.Not bad considering the bloke on reception couldnt even speak English let alone read it so he was obviously trying it on.The food is terrible and nothing for our six year old to eat.We only ate in the restaurant on about 4 occasions and that was purely to save money.The local beer Efes is not included at the All Inclusive bar only at the Lobby bar where you have to pay.Instead they supply you with a beer that I would liken to Smart Price lager mixed with tap water so I couldnt even drink the free beer.We ate and drank out most of the time at Dollys which is about 20 metres down the road on the left hand side of the hotel.The food and drink were very well priced and also very nice.The staff here are brilliant and we spent many a good night in there.The hotel purely caters for the rude German market.The staff dont really speak English just German,the very poor entertainment is in German and even the TV channels are in German.There were only 2 other British families at the hotel during our stay.The hotel is basic but clean and we were quite happy with the standard of the room.The sunbeds are taken up in the early hours of the morning or in some cases the night before.If you come down any later than around 8am you have no chance.We did go in peak season so we knew it would be busy but the pool area is completely packed with only about a foot between beds.All in all we tried to make the best of a bad situation but still couldnt wait to get home.Alanya is beautiful with much to see and do but the Kahya is not the place to do it from.Its so true what other reviews on here have said that the staff arent interested if you are not German.Thomas Cook should not send us Brits to this hotel.If you are going to Alanya please do not stay at the Kahya.I read reviews before I went but thought I will go and make my own mind up.Dont make the same mistake we did and take your money elsewhere.The beach at the front of the hotel shelves very deeply so if you have children it best to get on the bus from outside Burger King and go to Icekum Beach which is about a 20 minute bus ride away.It is beautiful and cost us 10 lira each way(about 4 quid) for the 3 of us.

  • Stayed August 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sw77Manchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thurrock
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 24, 2009

Myself and my Fiancee spent August bank holiday week at this hotel at a half board basis. And will not be going back. The transfer was 3hrs after arriving at 0200 local time. It would seem that the hotel staff cater for the all inclusive holiday makers and not really interested in the half board people. This is the first holiday i've had to pay for a soft drink with my evening meal. And was told I couldn't bring a drink into the service. The restaurant manager was very rude in explain this and told me "us English expect everything for free". My Fiancee had spent the early part of the holiday in hospital at Alanya and was very weak, this only seem to upset her and she wanted to go. We never went back to eat at the hotel as result of this. The stretch of restaurants outside the hotel were very nice and reasonably priced. Must admit couldn't wait to get back on the flight home. It has the potential to be a lovely hotel with water slides and plenty of sun beds. I did yet up at 0700 for the hospital and popped out to the balcony to watch people putting there towels on the sun bed. As there was only a hand full of English people staying can only assume they were foreigners. A full 30% were taken at this time!!
I will be going back to Turkey as it does look very beautiful in areas.

  • Stayed August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nunster364
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
barry wales
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 15, 2009

lovely location on cleopatra beach the hotel is itself is quite nice.
i went half board and found you were not treated as well as people who were all inclusive the staff would practicly ingnore you unless you were all inclusive
you could not buy a drink with your evening meal instead they would book it to your room and whack you with a massive bill at the end of your stay.
the food dose not cater for british tastes and not very good quality and tends to be pretty much the same every day and i quite often skipped the evening meal there and ate out
the day time entertianment consited of a game of darts for 15 mins and that was it.
the evening entertainment was very amermaturish and mostly in german so you did'nt have a clue what was going on.
bed linen which was suposed to be changed daily was left on and i had to tell the maid change it as it was left on for days at a time.
this not a 4 star hotel more like 2 or 3 star
don't find out your self choose another hotel in the area.

  • Stayed September 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank bushy12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glasgow
Level 1 Contributor
1 review
Reviewed September 5, 2009

we satyed at the kahya hotel on the 15th july and left on the 28th july for 2 weeks.we me a really nice english famiy but they where only there for one week we were half bored but when we got there they gave us only one room when my mum had booked 2 then they said they would give us all inclusive for a week . I didnt eat for the first week as the food wass mailny for dutch and german people but apart from that we did have a really good holiday the waiters where really nice and the rest of the staff where nice apart from the women at the front desk. she wasnt very helpful . the rooms where very clean as the maind came in every second say to clean then. The hotel is veery close to the beach and all the shops u dont have fare to walk as u have many restruants and shops just alone from the hotel. The entertainment in the hotel is oki but they could do better. If u have small children on the holiday there is so mant things for them to do they can play in the children area where they are lokked after by the animation team who are very nice people especilay cerup :) they can also play mini darts and much more aat night there is always a mini disco at half 8 for the children that gets a tad annoying. And for older children ther is the darts,waterpollo and beach vollyball. And there is also a water park vert vert near the hotel bout2 mins walk. Me my best friend and our family will be returning next year.

  • Stayed July 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sarah94Glasgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
warwiclshire
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 29, 2009

my husband and i stayed at the kahya in july 24th 09.the hotel was very nice, clean and everyone was very welcoming and friendly although we only spoke to 2 english people the whole week we were there. the down sides were the poolside was crammed together with sunbeds like sardines in a tin and we had to step over them to get to the pool. and english tea, i usually have about 8 cups a day. i had 2 all week!!! and thats cos the beach hut did tea. the hotel doesent do tea,the cleopatra beach was lovely and the boat trips were great, but we did have a great time and the weather was great,
barb and add from warwickshire

Stayed July 2009, traveled as a couple
Helpful?
Thank babsinwarwick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Yorkshire
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 22, 2009

My girlfirend and I stayed for one week at the Kahya hotel at the start of June. We loved it. We stayed on an all-inclusive basis, which i have never done before so i was a little anxious about the quality of food etc. However, we needn't of worried. Every day there was a huge selection of food to choose from; plenty of really tasty fresh salads, 5 different hot options for lunch and dinner (2 or 3 for breakfast) , fresh bread, and mountains of fresh fruit and deserts. We dined out one evening at a very nice restaurant over looking Cleopatra beach, worth it for the views and genuinely friendly service but really the food was no better than at our hotel. Vegetarians would be absolutley fine here, though this was not a concern for us.

The poolside bar served plenty of drinks; nice beer, vodka, raki (tasted like strong sambuca, ugh!) OK wine (my girlfriend generally had spritzers) and soft drinks. The pool itself was also really good, two slides were operating and it was big enough so as not be overcrowded (you did have to get out pretty early to get a sunbed though!). There wasnt too many children there as it was outside school holidays, this was ideal for us as a 27 year old couple, but if you do have children the hotel would be ideal. There was entertainment for children every evening and the child carers seemed to do a really good job of looking after the kids.

Our room was nice, nothing special but ideal for our purposes, balcony with view over the pool, plenty of hanging space (with hangers!) and very powerul shower! The room was very clean.

What made our stay all the more special were the staff, especially the waiters who made us feel very welcome and worked tirelessly all day, and were always smiling and happy to say hello and talk to us. Many of them can say a few words in 4 or 5 languages, my girlfriend is Polish so this really pleased her. They also taught us a few words of Turkish.

The location of the hotel is also ideal, perhaps 100m max. to the beach through well tended, gardens with fountains etc. The beach itself is very nice, sandy with some very small pebbles (bare feet fine, though a little hot!). The peninsula and castle at the end of the beach are really dramatic and the sea itself is ideal for swimming. We played beach volleyball with some of the locals one evening, there are some good quality floodlit tennis courts for hire, and crazy golf etc.

Admittedly, most of day time was spent sunbathing, in the pool on the beach which really is what we went for... a week of relaxation, not action. We did do a boat trip to the caves which was pretty good, and there are loads of other trips possible too if you dont enjoy lazing around. Definatly worth getting the bus up to the castle for stunning views of the beach, town and mountains behind. We went out round the main bar strip one evening, though we found drinks to be very expensive which kind of put a dampner on the evening... we're talking 60 euros for 3 double vodka and lemonades, which was more or less standard in the busy bars and clubs. If you can put the thought of £8-£10 a drink aside, then you'll have a good night as the bars and clubs are lively with decent music, though the bar staff are a bit pushy which can get annoying. We also went to a club out of town organised though the hotel, called The Summer Garden. Again, expensive but we had a really good night here, great music (mostly house which is what i like). In fact my shapes on the dancefloor were so erratic i poked my girlfriend in the eye. I found this out the following morning, so clearly a good night.

Also picked up some bargains from the shops, they all sell the same fake branded clothes, trainers, sunglasses etc so if your good at bartering you'll enjoy it. Pesonally we got a bit fed up with being hampered by every shop keeper we walked past - best just to say no thank you and keep walking, its to be expected.

Having spoken to other holiday makers on the transfer back to the airport, i think we landed on our feet. Others appeared dissapointed to have been so far from the beach, away from the town centre etc etc. Why they didnt bother to do some research i dont know.

On checking out we left a message in the guestbook and i was dissapointed to see some comments from other english guests complaining about the lack of english food, that the staff couldnt speak english properly and their was no English TV channels in their room etc etc. This really iritated me, perhaps these people could learn a few words of Turkish or stick to Butlins. If you're likely to be the type of person who complains about a Turkish hotel not being English enough, do the rest of us a favour and go somewhere else.

I wouldnt hesitate to recommend this hotel, for the money we paid it far exceeded our expectations and we had a perfect week (the weather helped of course). We hope to go back in the future.

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank locknation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Alanya hotels
9.4 mi away
Kahya Resort & Aqua
Kahya Resort & Aqua
#9 of 372 in Alanya
351 reviews
0.1 mi away
Riviera Hotel & SPA
Riviera Hotel & SPA
#15 of 372 in Alanya
274 reviews
0.3 mi away
Xperia Saray Beach Hotel
Xperia Saray Beach Hotel
#37 of 372 in Alanya
154 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Grand Okan
Grand Okan
#17 of 372 in Alanya
554 reviews
0.4 mi away
Tac Premier Hotel and Spa
Tac Premier Hotel and Spa
#56 of 372 in Alanya
337 reviews
0.0 mi away
Sultan Sipahi Resort
Sultan Sipahi Resort
#168 of 372 in Alanya
167 reviews
Show Prices
Show Prices
Show Prices

Been to Kahya Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Kahya Hotel

Property: Kahya Hotel
Address: Saray Mah. Guzelyali Cad. no: 24, Alanya 07400, Turkey
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Alanya
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Style:
#60 Luxury Hotel in Alanya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Kahya Hotel 4*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Cheap Tickets, Hotels.com, Hotwire, Travelocity, TripOnline SA, getaroom.com and Evoline ltd so you can book your Kahya Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Kahya Hotel Alanya

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing