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Reviewed June 4, 2019

The hotel was clean, staff was great. Special thanks to our favourite animation guy. Location is also good, Alanyum centre close and also beach was near. We had a little accident, my little girl was going to pool toilet and slipped and we had to go to hospital. Staff was really friendly and helpful, so BIG thanks. After all, the hotel was great and clean, food was good and staff friendly. Animation team liked to children.
Negative things: in the beach you have to pay for deck chairs and drinks, also weighing luggage, safe, bar was opened only till 11 aclock, so if you are young and want to have party, then you should go somewhere else, because of being next to residental building animation team had to stop quite early.

Date of stay: May 2019
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Sandrafromestonia
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ClubBigBlueHotel, Yönetici at Club Big Blue Suite Hotel, responded to this reviewResponded September 12, 2019

Dear Sandrafromestonia
Thanks for your kind comments! Your opinion is very important for us. Hope to see you again in our hotel!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 31, 2019 via mobile

This was the first time in Club Big Blue Suite Hotel and it was an amazing experience. The food is each day different, which is good for everybody’s taste. Also the staff speaks good English. The Animation Team (Mehmet) is super funny & the staff takes good care of everyone.

Date of stay: May 2019
Trip type: Traveled as a couple
Thank Joey_RT
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ClubBigBlueHotel, Yönetici at Club Big Blue Suite Hotel, responded to this reviewResponded September 12, 2019

Dear Joey_RT
Thanks for your kind comments! Your opinion is very important for us. Hope to see you again in our hotel!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 10, 2019

The hotel was quite clean and in the reception team was super. Very good animation programs with very good animation teams - thank you a lot.
I didn`t like that in the room wasn`t any bottle of water, some trouble with warm water also, but as i said, the room was clean and the room was large (with two rooms) with big terrace. It was good. Drinks like local alcohol, wine, dzin, beer, vodka and soft drinks was free and you get it until 23:00. After that you can`t have even water. Unfortunately they don`t offer a rum, it`s only an extra and you have to pay for it. One day finish the tonic for a dzin and we asked many days for a chef, when it`s coming, all times they said, that tomorrow and tomorrow, it tooks 3 days to bring tonic. It was strange. The hotel itself located in a peaceful area, near is Alanyum and Defacto, but in the centrum you have to go by bus or by taxi, especially if you travel with kids (taxi cost 5 euros). The beach wasn`t very good, rocky and it`s about 500 m from hotel. Pool area is good and the lady who`s baking there, is the best :) Best regards to her also. The food was good, selection wasn`t very wide. And you can`t go with room towels to the pool area and hotel itself don`t offer any pool towels also, we had to buy towels from the store.

Date of stay: May 2019
  • Trip type: Traveled with family
    • Value
    • Rooms
    • Service
Thank MeKa1582
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ClubBigBlueHotel, Manager at Club Big Blue Suite Hotel, responded to this reviewResponded September 15, 2019

Dear MeKa1582
Thanks for your comments! You could learn the information about our hotel beforehand on our website to know about the rules of the hotel, our beach and so on. When you have some other complains during your staying at our hotel you need to say about it on the reception or hotel management not to have some disappointments later. Nevertheless thanks for your comments, your opinion is also important for us! We will try to do our best to make our customers happy during their staying at our hotel! Hope to see you again in our hotel!



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Reviewed October 20, 2018 via mobile

The best hotel in Alanya! It is near Alanya center and the sea. Very good service, friendly staff, delicious food, interesting evening programs. It has everything that you need for perfect vacations. Swimming pools are clean, sadly, waterslides were working for a short time, but it was fun to slide! Front Desk Manager Metin is very good, he knows his job! He was always there if any problems happened. Thanks for all staff again, wish good luck for everyone!

Date of stay: July 2018
Trip type: Traveled with family
Thank VilteD
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ClubBigBlueHotel, Yönetici at Club Big Blue Suite Hotel, responded to this reviewResponded September 12, 2019

Dear VilteD
Thanks for your kind comments! Your opinion is very important for us. Hope to see you again in our hotel!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 19, 2018 via mobile

Where to start? Club Big Blue more like Club Big Disappointing . The hotel it’s self was clean and well kept. Most of the staff were pleasant but had very limited English. The food was very poor and no imagination the same food day in day out. The kids menu consisted of either chips with Spaghetti Bolognese or chips with nuggets or with pasta.The only time the food improved was on the Turkish night,which was very good. The rooms were kept clean but needed to be modernised. The receptionist (Mitten) was very rude and lied. On our 10th night we were asked if we could give up our room for one night so they could do emergency repairs on our floor. They told us that they had to move the whole floor. ( This was a lie). Mitten asked if we could share with our friends for one night whilst the repairs were done. He said to us to take an over night bag. The next day Mitten approached my daughter with anger and an attitude and had a go at my daughter demanding she removed all our stuff. I was on a boat trip that day. My daughter was really upset and crying. It turned out that they had over booked and didn’t have enough rooms. The owner even agreed with us that the standard of food was terrible. Am sorry but I cannot recommend this hotel and it being classed as a 4 star more of a 1 Star.

Date of stay: September 2018
Trip type: Traveled with friends
2  Thank Henryk C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ClubBigBlueHotel, Manager at Club Big Blue Suite Hotel, responded to this reviewResponded September 15, 2019

Dear Henryk C ;
You could learn the information about our hotel beforehand on our website and when you have some complains during your staying at our hotel you need to say about it on the reception or hotel management not to have some disappointments later. The food is all the time various and tasty. Nevertheless thanks for your comments, your opinion is also important for us! We will try to do our best to make our customers happy during their staying at our hotel!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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