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“good but not excellent”
Review of Grand Okan

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Grand Okan
Ranked #17 of 372 Hotels in Alanya
Certificate of Excellence
Liverpool, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“good but not excellent”
Reviewed June 6, 2014

Very clean, rooms nice but a bit small and not much storage, lovely location sea view great
But noise from loud music not good if you want to sleep before 12.30
Breakfast nice, but evening meals not great, better to eat out.
Overall good holiday, but if you like having some other British to talk to not many about in
Alanya.

Room Tip: 3rd floor or higher for a good sea view.
See more room tips
  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sandra F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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546 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Serbian first
  • Swedish first
  • Turkish first
  • Any
English first
Kingston upon Hull, England
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 4, 2014

Me and my wife have come to the Grand Okan a number of times and when we arrive at the hotel we feel like we are coming home.
Right then where shall i start ............ Some of the negative reviews of the hotel on here are disgusting, fictional and lies I'm sorry but that is the only way i can describe it.
One of the people who has done a recent review on the hotel was a guest at the hotel at the same time that Me and my wife where there and to say they were a pain is an understatement we heard them complaining on a number of occasions and some of the complaints are beyond pathetic.

Firstly the rooms: are lovely and are a good size (contrary to what someone has put in a previous review) Er you are on holiday to relax, lay in the sun and enjoy the pool so if you wanted to stay in a massive room all day why waste your money on a holiday stay at home !!!!!

Secondly the food: is excellent (if you want the sun and good old British grub Go to Benidorm) my wife is a very fussy eater and at every meal time there is something for her to have Yes she ate a lot of salad but that is her choice nothing to do with the hotel, the food is cooked FRESH at every meal time (not out of tins as one review said)

Thirdly the Hotel Manager Amanda : she is Fabulous, Warm, Friendly and if there is anything you need or want she is more than willing to help, How many of you giving these negative reviews about management and staff would want to start your workday at 10am and finally leave at Midnight, still having a family to sort when you get home and always have a smile and time for guests ??

The rest of the Grand Okan Team : are Wonderful Yes their first language is Turkish they are Turkish, Yes some do have a slight problem understanding but nothing that a little time and manners cant sort.

The Noise : What Noise our room was a Seaview room looking directly onto Green Beach Restaurant apparently the Culpritt for the noise Well ........... they have a band playing everynight and we use to go up to our room after we had finished drinking our cocktails by the pool and listen to them Yes we could hear them but it was pleasant and at bang on midnight they finished.

Lastly the BOOM BOOM Music around the pool : Two ladies constantly complained about this......... Well there wasn't any and if the hotels play list isn't to your taste simple solution put your I Pod in ........

I have struggled with some of the reviews on here about the hotel and quite frankly think some of the people should of stayed at home.

But on a Better Note we will be back next year
See you then

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ian N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swansea, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 2, 2014

Having visited the Grand Okan on several occasions, I can honestly say this last trip was the best yet! An International hotel has to try and please an International set of clientele and I believe the Grand Okan comes closest to any hotel I have ever stayed in.
Yes, the staff speak fluent Turkish(as their first language!!) however most are also fluent in at least one other...... I would be interested to know how much Turkish some of the "negative" reviewers can speak?. I would also suggest that it would be more polite to attempt to speak the native language rather than assume everyone speak English!, Their country an all that!!!.
Amanda the manager(who's from Manchester) went out of her way to ensure every element of our stay was a pleasureable one, as I'm sure she did for every other guest.
We were a little disappointed as we read on another review that there were vibrating beds due to the loud music coming from the Green beach Restaurant (wife and I was looking forward to spicing up our sex life with these beds) but alas once we closed the balcony doors we couldn't hear the crickets never mind the music. Having a 4 year old with us we didn't need to worry about him as the staff there entertained him and kept a sharp look out for him at all times (piece of mind for us parents)
As for the food....well delicious, all made fresh daily and not from a tin as some would suggest, (had we been served tinned food in the restaurant this would have been the height of luxury as all canned foods are highly expensive in Turkey), but there was plenty of variety which kept me going back for more. I'm sure it tastes nothing like Turkish food from a restaurant in London, however, I would imagine Turkish food from Turkey is slightly more authentic... but if that's what you like I suggest .....you stay in LONDON.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 1967wayne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york city
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 2, 2014

We stayed for two nights at the Grand Okan hotel last week. We had been traveling around Turkey for several days and this was the last stop of our trip to relax on the beach. The hotel is located right across from the beach and makes for easy access to the sand every day. The pool area and bar are kept very clean, although we spent the majority of our time on the beach but did notice the pool was packed every day. The rooms themselves are clean, but not what I would have expected for a four start hotel in terms of comfort but worked fine for sleeping each night since we spent our time outside during the day. We were supposed to have a sea view room but ended up facing the main road. Surprisingly, it was fairly quiet at night compared to the sea view rooms who had to contend with the live music till late in the evening, so in the end it was actually better not having a sea view room. The staff is polite and generally helpful. There are a lot of German guests so they spoke German more so than English, but we didn't have too much trouble communicating.
We only ate breakfast at the hotel since we choose to get out of the hotel for dinner each night and highly recommend doing that since there are so many very good spots outside the hotel that offer a nice meal for a good price. The breakfast food was pretty standard and while it was certainly not the best breakfast I had in Turkey by far, there are enough selections to at least find something that you will like. Not sure what was offered at the dinners, but looked to be standard fare and didn't change much one evening to another. Again, getting out to spots outside the hotel is recommended.

Room Tip: The sea view rooms will be loud since music is played in the pool area till late in the evening and...
See more room tips
  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fh5elb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed May 25, 2014 via mobile

The Grand Okan is located close to the beach in Alanya. My 4th floor room had a superb sea view.
The hotel rooms are a little small, but are modern, smart and immaculate. The whole hotel is modern and spotlessly clean and the staff are polite and try hard to please.
The restaurant serves incredible salads and a huge range of desserts. Hot food is decent but rather bland, probably as a result of needing to cater for multiple nationalities.
Unfortunately, behind the hotel is the 'Green Beach' a live music bar and restaurant owned by the hotel. We couldn't use it as the music was rediculously loud. It was also intrusive in the hotel rooms and would certainly keep you awake if you wanted an early night. Music around the pool in the hotel was also too loud to have a conversation. Misjudged and a blot on a potentially superb hotel.

Stayed May 2014, traveled with family
Helpful?
1 Thank Trevie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 23, 2014

I have been travelling to Turkey every year for the past 7 years. I stayed in several hotels: Fethiye, Kas, konya, and Alanya.
The Grand Okan is simply the best hotel I ever stayed in.
Great location, very clean rooms, delicious and various food, impeccable service!

In one sentence, a genuine opinion: the Grand Okan ticks all the boxes.

What to say more than a big thank you to the Grand Okan team for a superb stay.
I really can’t wait for my next holiday next year.

Room Tip: Ask for a room with a sea view, it is really worth it. The view is stunning!
See more room tips
  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Samir A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neede
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 20, 2014 via mobile

Exactly what I need in a hotel being on holiday. Its location is sublime, city and beach being very close. Also its rooms are very clean and have good beds. Next to this staff is very helpful, hospitable and polite. I have visited multiple hotels in Alanya but GO is a perfect match for me.

To all the moaners and groaners: life is too short to get wound up by the smallest things. Seems like some even get irritated by the imam doing his daily routine...carpe diem

Stayed May 2014, traveled with family
Helpful?
Thank VincentKettering
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandokan, General Manager at Grand Okan, responded to this review, August 15, 2014
Good Afternoon VincentKettering,

Thankyou so much for your positive and lively comments about us and our service.

We are very happy that you and your family had a good time with us and look forward to seeing you again very soon.

Kind Regards,
Amanda Özsoy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Okan

Property: Grand Okan
Address: Saray Mah. Ataturk Cad., Alanya 07400, Turkey
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Alanya
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Alanya
#13 Romantic Hotel in Alanya
#14 On the Beach Hotel in Alanya
#15 Luxury Hotel in Alanya
#23 Best Value Hotel in Alanya
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Okan 4*
Number of rooms: 155
Official Description (provided by the hotel):
Grand Okan is located on one of the most famous beaches in Turkey - Cleopatra Beach. If it's nightlife and shopping or peace and quiet, our high quality 4 * hotel offers something for everyone. The sandy beach is only 50 mtrs away , the town center with it's famous shops, bars, restaurants and nightlife is 1 Km away or 5 minutes with the local bus. Wireless internet access in Lobby, and by the pool. ... more   less 
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Also Known As:
Grand Okan Hotel Alanya
Grand Okan Alanya

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