Just returned from the Diamond Hotel, found it much better than the previous reviews, we were on the 9th floor and did not find the lift situation a problem, yes, at busy times we had to wait a little while, but as there are 3 lifts on every floor did not find it a problem. staff were excellent anything requested was provided, rooms were cleaned to a high standard, if it was the maids day off and the items were not given, a quick call resulted in the missing items. If you did not like the local food, there was always plenty of choices available to meet our need. It is true that the journey was a pain and not handled well, but this is not the hotels fault, complaints have been made and our return journey was more comfortable. The star is the Guest Relations manager, he can sort out anything, he is Cenap Arkun and sits in the lobby.If you have a complaint see him, do not wait until you come home.
- Official Description (provided by the hotel):
- Diamond Hill Resort established in the Tosmur District of Alanya will assure you a fascinating holiday . Diamond Hill Resort is 125 km from Antalya Airport and 35 km from Gazipasa Airport . By car our hotel is only 10 minutes from the harbour area and city centre of Alanya , which is well-known for its colorful nightlife and shopping facilities . For all those who prefer the tranquility and the nature , the transportation to the Dim Creek Region and its surroundings takes just 15 minutes . Our private beach is easily accessible via an underpass . Restful Leisure , Entertainment and Romance Located in Alanya which is one of the most attractive blue coves of Mediterranean shores , Diamond Hill Resort will provide you an unforgettable holiday . ... more less
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