I have just returned from the most dreadful week at this hotel , I have stayed at many 5 star hotels throughout Europe and Turkey but this is definitely not one of them it is at very best a 3 star and not worthy of its 5 star standing
All the good reviews confuse me somewhat as this hotel is let down on so many areas
The worst drink I have ever tasted in an all inclusive establishment.
Food that was of very poor choice, usually cold and when you asked for replacement or more the response was finished.
Rude ignorant, arrogant staff who really didnt want to be of any assitance at all.
In my opinion a very badly managed hotel.
in adequate facilities; dining room far to small for the amount of guests causing queuing, some guests missing out on meal times all together and worst of all table sharing, not in a 5 star surely.
location was dreadfull it looke like the hotel had been built in downtown beruit with nothing around it and certainly nowere to go at night.
the lifts were a major problem at certain times with only 3 serving 10 floo rs of guests.
the loung area and the one bar under size for the amount of usage it receives.
if you want 5 star luxury in Turkey please avoid this hell hole at all costs ther are better.
- Official Description (provided by the hotel):
- Diamond Hill Resort established in the Tosmur District of Alanya will assure you a fascinating holiday . Diamond Hill Resort is 125 km from Antalya Airport and 35 km from Gazipasa Airport . By car our hotel is only 10 minutes from the harbour area and city centre of Alanya , which is well-known for its colorful nightlife and shopping facilities . For all those who prefer the tranquility and the nature , the transportation to the Dim Creek Region and its surroundings takes just 15 minutes . Our private beach is easily accessible via an underpass . Restful Leisure , Entertainment and Romance Located in Alanya which is one of the most attractive blue coves of Mediterranean shores , Diamond Hill Resort will provide you an unforgettable holiday . ... more less
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