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“50/50 not excellent”

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Elysee Garden Apart Hotel
Ranked #231 of 374 Hotels in Alanya
Reviewed June 17, 2013

I visited this hotel with my two Daughters (23 & 13) and my 11 week old Grandson.

First impressions were good :) .. we arrived around 11pm in Turkish time, our baggage was taken to our room.
As we hadn't eaten they prepared a small salad type buffet for us (no meat) .. we then proceeded to the bar area next to the pool, and ordered 2 cokes and glass of water, we were told that as it was turned 11pm we had to pay (was on the understanding that fully inclusive holidays meant all food and drink were free??) .. you also had to pay for ice-creams
.
I wouldn't recommend this hotel for wheel chair users, although there are slopes they are rather steep, we struggled with a baby buggy.
Another problem was the lift! VERY small .. held maximum of 3 people, was that small we couldn't get baby buggy in it, we had to pull it apart and fold it before we could even get it in the lift, then it would only hold folded buggy and one person and baby, which then made it a struggle getting out alone when you reached your floor .. my girls resorted to carrying it up the stairs in the end.
Large balcony with table and chairs but I thought the balcony walls were very low and dangerous if you had young children.

The rooms were large and clean, bedding and towels were changed every day, we had bed settee and pull down bed in living area (both very comfortable) and two single beds in bed room (again, very comfortable). Bathroom was very large, fully tiled with a corner shower (no bath).
The living room area was large had table and chairs, sofa settee and bed chair, plenty or storage room and a full size fridge and sink .. there was no tea making facilities, no kettle or cups .. we did take a kettle with us (to prepare baby bottles).
Entertainment: was limited to 1 hour each night and mainly aimed at the children, mini disco .. although the animation team did try hard they seemed to be limited (provisions, costumes etc) The animation team were very friendly and went round chatting to holiday makers, they organised darts and water polo during the day and messed around with the kids.
The waiters and bar staff were very friendly and always greeted you no matter how many times they saw you during the day.
The food .... not good for the fussy eater, plenty of salad food and bread, not a lot of meat .. mainly seemed to be chicken, only 1 main meal choice per dinner/lunch, 1 some times 2 choices of soup and limited choice of pudding/dessert. nothing really aimed for children (chicken nuggets one night). nothing was named, so you didn't know what you were eating. so wasn't impressed with food, we did end up eating out a few times.

English speaking: Animation were excellent, bar staff and waiter were also good. Reception people not so good, struggled making myself understood.

The write up says 'by the beach'!!! it is a good 15/20 minute stroll to beach .. check the map.

We travelled with ON THE BEACH tour company NOT RECOMMENDED. countless problems with travel arrangements back to airport including picking us up 1 hour late.
Flew with Easy Jet .. brilliant staff and very helpful.

All in all .. wont be making another visit to the hotel.

  • Stayed: June 2013, traveled with family
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5  Thank Debs1162
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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25 - 31 of 87 reviews

Reviewed October 24, 2011

Stayed for one week in October (week 42)...family booking of 17 people....booked via Bravo Travel - (Denmark)
Where do I start?
Rude staff with an attitude, at one point we were told 'find another hotel' after respectfully asking why we couldn't lie on the grass as all the sun beds were taken, this should tell you there is not enough space around the pool to accommodate all guests....not particularly helpful! The following day we found they had put hazard tape around the garden stopping people from using it! Food - okay, nothing special and certainly not appealing nor Turkish (which we all wanted from a Turkish hotel!!!) The 'tummy bug' surfaced in a nasty way, 25% of all guests came down with it and at least 10 ended up in hospital. Sadly when the holiday company were asked to look into all the issues we were told, there was not much they can do, so that was helpful...not!
Should you stay here, frankly - NO. There are far better 3 star hotels (all inclusive) in Alanya.

  • Stayed: October 2011, traveled with family
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4  Thank CGOxford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 9, 2011

Stayed there for a week in october 2011 with all inclusive. The food was SOOO bad. The put the breakfast in the resturant the night before, cheese, 'ham' ect. On coolers but still. There was never enought forks, knives or glasses. The day it was raining there wasn't enought tables for all - and we are talking off season. The waiters took our plates before we had finish eaten. They say there is dinner unti 9 pm. At 8.30 pm there was almost no food left and they had cleared all the tables. Really hard and short beds.

Room Tip: It's possible to have two bedrooms and a living room for the same price as one bedroom.
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  • Stayed: October 2011, traveled with family
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2  Thank dwille
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2011

ı meet a lot of people this holiday..ı love kids ı met KİA.ı enjoy thıs summer.staffs are very kind.you should stay thıs hotel certaınly...

Room Tip: rooms are big and comfortable.tv,air condıtıonly
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  • Stayed: September 2011, traveled with friends
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2  Thank GİZEM t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2010

We booked a last minute get away to Elysee gardens in Alanya, all inclusive. as two women travelling alone we were treated like fresh bait by the bar men in the hotel! Which we found to be quite a pain, although some were just generally friendly, with others offering more than they should have been! our holiday didn,t get off to a flying start as our transfer company picked us up from air port and then left us at the wrong hotelat 4am! beware there are 4 Elysee hotels in alanya.

the food in the hotel was VERY basic with breakfast being the worst meal of the day, unless you like cucumber, carrot or olives in the morning! Not even a toaster in sight and we did notice the waiters taking unused bread off guests finished plates and putting back on buffet for some one else to eat! There is however a bakery 200 yrds down rd on right hand side which is exceptionally cheap and sells fresh pastries.
The entertainment was the worst I have ever seen.. to be fair it was so bad it was hilarious!
The all inclusive drinks are VERY limimted to Vodka, Gin, whiskey, Raki, beer and soft anything else you have to pay for.

The beach is about a 10/15 minute walk and it,s well worth it, stunning scenery. 2 sunbeds and umbrella on beach is about £6 for the day.

All in all you get what you pay for, we were however told several times that we were the only english to have stayed in the hotel for 3 years! It is really geared for the Dutsch.

Rooms were spacious and clean, Pool area ok, exceptionally slippy though and I would be concerned with small children on the beach as the sea dips very quickly and has lots of big waves, good fun however for us!
Cheap hotel but we did have to eat out also as food was not great!

  • Stayed: July 2010, traveled with friends
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3  Thank rak100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Nijmegen, Netherlands
113
Reviewed July 15, 2004

This hotel is certainly worth your money. The staff is great and really listens to you and tries hard to make everyone have a great time.
The rooms are in good state and the food is also very good. There are 4 buffets a day (lunch is split in 2 times so you can choose).
The pool and garden are very nice and big enough.
Once a week there is market across the street and there is also a supermarket across the street. Also the center and the beach are not too far away, it's a nice walk.

13  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2016
Google Translation

Room Tip: najlepsze pokoje są powyżej 2 piętra od drogi lub od strony basenu
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  • Stayed: August 2016, traveled as a couple
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Thank Paulina P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Elysee Garden Apart Hotel

Address: Saray Mah. Pelitlik Cad. No:16-18 Alanya Merkez, Alanya, Turkey
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Alanya
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #231 of 374 Hotels in Alanya
Price Range: $35 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Elysee Garden Apart Hotel 3*
Number of rooms: 70
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