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“The worst hotel & staff it gives Turkey a bad name” 1 of 5 bubbles
Review of Kleopatra Alis Hotel

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Kleopatra Alis Hotel
Ranked #306 of 368 Hotels in Alanya
Whitley Bay, United Kingdom
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“The worst hotel & staff it gives Turkey a bad name”
1 of 5 bubbles Reviewed September 28, 2013 via mobile

The room was not fit for animals & it look like it underneath.the ripped bed sheet we lifted to find urine & faecus stains.the bath room smelt all the time ,the cistern was glued together also had unmentionable thing on toilet seat,draws well stained & did not fit.holes in balcony floor also wall well cracked in general the room was unfit for cohabitation.The staff & manager were obnoxious & insulting,LAUGHING in our faces at our dilemma.We were on holiday with our elderly parents,& our mother fell down stairs because there loose hand rail this added to there amusement.The food was unfit to eat.salads not chilled, hot food not kept hot ,they had a SIGN for the local doctor displayed above the food area !!!!! The roof top pool did not exist.they would not let use there phone or internet to get help!!!!!

Stayed September 2013, traveled with family
Helpful?
3 Thank Paul G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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90 reviews from our community

Traveler rating
    5
    15
    17
    14
    39
See reviews for
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1
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • German first
  • Polish first
  • Russian first
  • Slovak first
  • Turkish first
  • Any
English first
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 bubbles Reviewed September 27, 2013

What a dump, just don't come here is the best advice I can offer. We were allocated kennel No 606 at 01.30am as they had no other rooms until after 11am, a dirty single divan and a Z-bed with the mattresses more stained with body fluids than a bordello having a 50% off sale. Just appalling. Hygiene is not something they understand or have no concept of, this place is a zoo and I have the pics to prove it. Filthy communal areas, unhelpful miserable staff who only smile when you're telling them how bad the place is. Sure the feral cats are avoiding the dump as well, so be warned and don't book, don't travel, don't put yourself through the grief. Singularly thee worst place I have ever had the misfortune of walking through the door, merciful Jesus what a [--] tip of the worst kind. The "bar" has one beer pump and fewer spirits than a haunted house, so no choice of drinks to speak of and rarely any staff to serve you. My main gripe has got to be the 0 star standards of cleanliness and health and safety - with loose banisters, trip hazards, poor lighting at night in stairwells and rubbish, clutter, old furniture and general crap littering the place. I've travelled all over Turkey and love it. The people are great, friendly, helpful, polite and sociable - but in this case it's just the opposite. A group of 4 members of the same family, including a couple in their 70's have been asked to leave simply because they complained. Just so so wrong. So boys and girls, you have been warned, just don't come here. The only way to improve this dump is to call in a demolition Crew - an bloody quick to avoid others experiencing disappointment. eightinchadam@yahoo.co.uk

  • Stayed September 2013
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank AdamJames8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Alanya hotels

Levanger, Norway
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed September 27, 2013

I know it is a budget hotel, but come ON! the room was filthy upon arrival, and only got a visit from housekeeping twice in the week we stayed.they didnt really do any cleaning, except making the bed. the bathroom was smelling of mould, and had mouldstains on the tiles, that werent washed at all.
the All Inclusive option offered warm flat beer, and tap water from a cooler. and some juice that were mixed with tap water. the food tasted mildly ok, but knowing how the rest of the builing was, I dread to think about the state of the kitchen, and they always managed to make the food look like left overs! I think the dished was machinewashed, but the glasses got hand rinsed in cold water during the meals.
location was nice, and the place was cheap but condidering I got sick from the mould there, and that the general hygiene was discusting to say the least, I wouldnt go back if they paid me for it!

Room Tip: Dont go. spend a few more bucks on a better hotel.
See more room tips
  • Stayed September 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank KimboSlice414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed September 20, 2013

Very standard hotel not much variety regarding food and drinks. Although staff are friendly rooms are cleaned. Hotel is very close to beach, short taxi ride to the main centre where you can find a very lively nightlife. Dont be put off by the bad reviews really isnt that bad at all! Its what u make it! I went with my boyfriend and we had a great time. The bar shuts at 11pm so get your drinks in. The hotel definitely has potential.

  • Stayed September 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
6 Thank Tabitha A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed September 19, 2013

Miserable staff, bedding sheets not changed in 2 weeks, apartments shoddy and not cleaned well enough,aggressive staff ruined our holiday unhelpful and downright rude, the hotel is not a good place for British holidaymakers, located in a great place,the worst holiday I have ever had!

  • Stayed September 2013
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank rbeale4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belgrade, Serbia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed July 25, 2013

Please dont go to this hotel, its terrible, only location is ok, but everything else is bad. Hotel service is very bad, room isnt clean, forget on towels, food - breakfast is always same, dinner sometime ok, but most of the time no good..

  • Stayed July 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank urado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bedford, United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed June 14, 2013

i stayed here for 2 weeks end of may beginning of june found the staff very helpful and friendly. the room was cleaned every day the food was fine . i will stay there again when i go back . it is very good value for money cant understand why people are leaving bad reviews you dont get 5 star service at 3 star prices all i can say is thank you to all staff making me feel welcome

  • Stayed May 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank 139onepeople139
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kleopatra Alis Hotel

Property: Kleopatra Alis Hotel
Address: Ataturk Caddesi Ogretmen evi yani, Alanya 07400, Turkey
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Alanya
Amenities:
Bar / Lounge Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #306 of 368 Hotels in Alanya
Price Range (Based on Average Rates): $
Hotel Class:3 star — Kleopatra Alis Hotel 3*
Number of rooms: 70
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