We booked this deal as a last minuet cheap deal, we took a week all inclusive for the first week in september, the resort itself is nice, we arrived at the hotel at 1am and we had to wait over an hour for our room to be ready, but the night receptionist did get us something to eat and a drink.
The hotel itself was clean, our room was serviced everyday without fail, and the cleaning ladies were fantastic, the english that the staff spoke was very limited, apart from the day receptionist whos english was fantastic, the pool was spotless as was the pool area, the rooms were basic but comfotable, and the air conditioning and TV were free, you had to pay for a safe at reception.
The Food was not bad, we met some other english people there who told us that compared to some other hotels the food here was excellent, there was a barbeque every night, where there were a choice of chicken skewers, beef burgers, grilled fish etc, there was a pasta station where the chef would wok a sauce and have spaghetti or noodles, along with home made thick cut chips, the salad was always fresh and tasty, there were plenty of dishes to choose from, lots of fresh fruit all the time, and plenty of cakes to choose from. Breakfast had cereal, always fresh fried or scrambled eggs cooked infront of you, along with bread jam, cheese, fruit and eggs benedict and meats. The selection of all inclusive alcahol wasn't too bad, you could choose from local whisky, vodka, gin, beer, white and red wine, but it was a bit dissapointing that you couldnt buy a cocktail, the bar was basic and they had nothing to make cocktails with even if you wanted to buy one. The bar staff were not very friendly, and quite pervy to be honest.
Dennis who is the dogs body around there is absolutlet fantastic, he works from 7am until midnight every day and is always smiling, and he does absolutley EVERYTHING. i wanted to take him home, we tipped him £30 before we left.
We saw hind no hare of the rep the whole time we were there, but thankfully the beach owners had good english, beach 17, which is owned by charlie, was fab, the food was fantastic and he would deliver your drinks to your sunbeds, there were water sports, such a jet skiing and banana boating, and paragliding. Safety is not the number priority anywhere so be very careful!
The hotel has beach and sea views from pretty much any room you are in, the hotel is VERY much catered for Germans, Dutch and Swiss people, i kind of got the impression they diddnt like english people very much at all. apart from the day receptionist, and Dennis.
There are problems with germans putting towels on sunbeds on a night, and no matter how early you get up, you can not get one, we spent most of our time at the beach, but there were 2 days when we needed to stay by the pool as one of our party had sun stroke and we had to sit on tables and chairs, even though the people with towels on the beds were not even in the hotel. we asked the receptionist repetadly to help us with this, and after day 3, the night receptionist took all of the towels off the sunbeds so that there were plenty to choose from on a morning.
The music is nothing to be desired, radio swiss pop will play repeatedly, every day, and no matter how many times you ask them to change it, they wont. The hotel next door played chart music, and they did quite well at turning it up to drown out the depressing music our hotel was playing.music went off at about 9pm so that people could sleep. however on our last night we sat down at the bar area with our own alcohol and we were told to be quite and go to our rooms at 11pm even though we were not being loud, so we refused, and stayed there until 2pm.
The tranfer company wasnt great, we paid extra to have a shorter transfer (1hr 30min) But the transfer going to the hotel took 3 hours as the driver diddnt know where he was going.
The transfer on the way back from the hotel took a total of 4 hours and 20 minuets, some people on the front of the coach arrived at the airport 15 minuets before thier flight left so I am not sure whether they got on the plane or not. 4 sets of people from different hotels diddnt get picked up for the transfer as the driver couldnt find them! you need to make sure you call your transfer 24 hours before to get your pick up time, as our flight was at 11pm and they picked us up at 5.20pm which was a good job, otherwise we would of missed our flight.
Over all, we have said we would go back to the hotel, if we could get a cheap deal, as cleanliness is the most important part to me, and the location of it is good. you couldnt go hungry even if you are a fussy eater which i am! I wouldnt go every year like some people, but we would deffo give it another go if we went back to the same part of turkey!
Enjoy your stay! make of it what you will! dont let other guests get to you! spend most of your time on kleopatra beach, its beautiful!
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Orbitz, Travelocity, Priceline, Expedia, Booking.com, TripOnline SA, Cancelon, Hotwire and HotelQuickly so you can book your Monart Luna Playa Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- My Luna Playa Hotel Alanya