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Reviewed June 8, 2012

Was here last summer and forgot to leave a review!

Hotel is stunning, staff were all friendly, you'll need to tip but not much, and it does go a long way! Food is always fresh and an option for even the fussiest of diners!

Had a great holiday and will definitely be back!

Big shout out to Joseph who is the quad rep, always spoke to us and made us feel really welcome and was like a friend!

Stayed: August 2011, traveled as a couple
5  Thank Mark F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2012

My partner and I along with my parents stayed at this hotel from 30th May to 6th June 2012. It exceeded our expectations in every way and deserves it's 5 star rating.
The hotel and spa was refurbished last year and so is very modern and tastefully decorated.
Upon arrival you are greeted with a vast and spotlessly clean lobby area. The well set out seating areas are welcoming and comfortable with beautiful chandeliers hanging over head. There is 24 hour wifi access in the lobby.
The staff are friendly and take the time to say hello and ask how you are. There is waiter service for drinks so no queuing at the bar and a very good selection of drinks on offer.
There are 4 glass lifts located either side of the lobby and ramps for wheel chair access wherever there are steps.
The rooms are excellent and cleaned daily, the refrigerator was replenished everyday when we requested without fail. The air con was not working but with this being the only negative throughout the whole holiday we're not going to moan about it. A previous review has mentioned there is no tea/coffee making facilities in the rooms, this hotel is all inclusive so there is access to hot and cold drinks all day, after all a holiday isn't for sitting in the hotel room drinking tea/coffee!
The pool area is stunning with plenty of sunbeds and parasols, the pool staff make sure you have a cushion and towel every day and there are plenty of palm trees to sit under and relax. There is a self service bar which supplies more than a sufficient amount of drinks and it is constantly stocked up with glasses, there is a member of staff collecting glasses from around the pool all day.
Just a stone throw away is the beach, again stunning with plenty of sunbeds, parasols etc, for those who like water sports there is plenty on offer including jet skiing and parasailing. 
There are 4 bars, a bar in the lobby, to the right as you enter into the pool area, the self service bar in the pool area and also a beach bar.
We could not fault the restaurants and food, the main buffet restaurant has a wide selection of food and is never left empty. There is also Mediterranean, Tunisian and asian a la carte restaurants, during our stay we tried the Asian restaurant and again we had no complaints. The service provided by the waiters cannot be faulted, also in the main restaurant we were allocated a table and had the same table all week so there was no hassle with trying to find a table every night. Breakfast is served from 7:30 until 11, lunch is 12-2:30, snacks are then available from 3 until 5 (snacks include freshly made pancakes) and then dinner is either at 6:30 or 8:30 whichever sitting you would prefer. And so in true all inclusive style there is more than enough food available throughout the day.
We have stayed in plenty of 4/5 star Riu hotels in the past and this was by far the best, we would give this hotel an excellent rating and is very good value for money. We honestly don't know how anyone could have a bad experience at this hotel, I guess some just like to have something to complain about!

  • Stayed: May 2012, traveled as a couple
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20  Thank Kyle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2012

Just returned from another 10 Days at this great Hotel .
Rooms . Food . Bar . Service all a good as usual.
only this that is a let down as usual is the Evening Entertainment .....
But lots to do around and about the area..
Will Be back Soon

  • Stayed: May 2012, traveled as a couple
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7  Thank Whitebriefs4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2012

Just returned from a week with my hubby from this hotel and what can I say, it was fabulous. Rooms were great, cleaned daily, food was great, hotel staff were great. The waiters were fantastic and your glass was never empty, refilled without having to ask. Hotel manager Mr Manuel was the perfect host, his hotel and staff are a credit to him. Would definitely recommend and am looking to book again next year.

  • Stayed: May 2012, traveled as a couple
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7  Thank Claire W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2012

had a fab time, stayed here for 2 weeks, very relaxing chiilled out holiday, asked for room change at start because wanted double bed, and was gven a fab room at no extra cost and it was twice the size.

Staff were nice, if you give them a tip every now and again they make sure you are well looked after well.

My only gripe, and want to make people aware when you change your money at the desk get a print out as they under pay you by a few dinar's, i didn't question them aboutt it but i noticed it and justt thought i would pass this on, as if they do it to everyone they are on a good thing arn't they. But was a lovely holiday and can't fault anything.

Another thing to tell you you can tune in the tv as there is 2 english film channels and 3 new channels ask them to tune in for you but rememeber there are 2 film channels or they will only tune in 1 and there are some half decent films on.

se

  • Stayed: May 2012, traveled as a couple
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7  Thank mishhd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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