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“Friendly hotel”

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IBEROSTAR Diar El Andalous
Ranked #2 of 33 Hotels in Port El Kantaoui
Certificate of Excellence
Reviewed March 18, 2014

Spent a week here in March All staff at hotel were very friendly.Ali and Macmoud the waiters in restaurant were very good.The waiters in the bar were very entertaining and the little batman with specs worked his socks off and always had a smile for everyone.Food was plentiful always something you could find.Rooms were clean, comfortable and quite roomy.Only downside not enough seating indoors as weather wasn't that good .Some areas of hotel were quite modern but some areas were a bit tired.All in all we enjoyed our stay.

  • Stayed: March 2014, traveled as a couple
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3  Thank brian g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at IBEROSTAR Diar El Andalous, responded to this reviewResponded March 20, 2014

Dear Brian,

Thank you for the time you spent to share your feedback on you recent stay at our IBEROSTAR Diar El Andalous hotel; we are pleased to read that overall you had an enjoyable time among us.

We are also sincerely grateful for your kind words towards our staffs who strive to welcome each guest with the IBEROSTAR spirit and assist in any way possible to ensure everyone has a pleasant stay.

Furthermore , we thank you for letting us know that our culinary offer could largely satisfy you, the gastronomy being an important aspect for IBEROSTAR, our talented Chefs do their utmost to please all palates; It is enjoyable to read that we could conquer yours.

Last but not least, it is also very enjoyable to read you felt comfortable in the room we accommodated you in; our goal is to provide comfortable and spotless accommodations in unbeatable locations and we thank you for letting us know you were satisfied with yours.


Once more, thank you for choosing IBEROSTAR and for the courtesy of your time; we hope that you had a comfortable journey back home and look forward to welcoming you back in our IBEROSTAR hotels and resort sin the most beautiful destinations worldwide in the near future.

Kindest Regards,
Online Reputation Manager
IBEROSTAR Diar El Andalous

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421 - 427 of 1,712 reviews

Reviewed March 15, 2014

Had a great holiday this hotel is so good been to tunisia 10 times & this is the very best hotel we have been to . The food is lovley lots of choice all the staff are filling the food up never had to whait for any thing all food was always hot .The cheff was all ways walking about i went to him & said his food was lovely .the rooms where so large we had a sea view did not pay for this it was a free up grade. all the staff was so friendly & all the holiday makers was too a get bunch of people THanks for a great time would tell any one to book this hotel

Room Tip: 293 second floor good view
  • Stayed: March 2014, traveled as a couple
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6  Thank gill c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at IBEROSTAR Diar El Andalous, responded to this reviewResponded March 17, 2014

Dear Gill,

Firstly we would like to thank you for the lovely review you shared following your recent visit to our IBEROSTAR Diar El Andalous hotel and are delighted to read that we were able to match your expectations.

We also appreciate your praising comments on our gastronomy offer because in IBEROSTAR we know that meals are a very important aspect of our guests' overall holiday experience, this is why our professional Chefs strive on a daily basis to prepare a wide variety of typical local dishes as well as the best international delights in order to please all palates, it is very enjoyable to read that we could conquer yours and we will certainly not fail to congratulate our kitchen staff on your behalf.

As it is our deepest desire to offer comfortable accommodations, we enjoyed reading your description of the rooms that are designed to make our guests stay as pleasant as possible.

Last but not least, we thank you for your praising comments on our staff who strives to welcome each guest with the IBEROSTAR spirit and assist in any way possible to ensure everyone has a pleasant stay.

Thank you again for your visit and kind recommendation to Tripadvisor’s readers; we are thrilled you enjoyed your recent stay with us and look forward to welcoming you back again very soon.

Warmest Regards,
Online Reputation Manager
IBEROSTAR Diar El Andalous

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 8, 2014

We stayed here all inclusive for one week, our room was a good size. The hotel is in a good location with direct access to the beach and around a 15minute work into town. The hotel is modern and well appointed it does need a lick of paint in a few place but this could be due to us visiting in low season, there is a large (very cold) outdoor pool an indoor pool and a sauna.

The food was great fresh breads and pastries (in the morning), pasta and pizza (afternoon and evening) made in the restaurant daily, lots of options for every taste and regularly restocked, they also had local dishes in the evening. We also enjoyed a meal an a la carte meal in the other dinning room which was local Tunisian cuisine. While there was there was a wide selection of drinks available I did expect better availability of cocktails they only seemed to have 'fun on the beach' (sex on the beach). The Staff are what make this hotel, they make sure you have everything you need and are extremely attentive. My only complaint is the WIFI it is slow and has a very poor range limited to a few public areas.

Overall I would stay here again because of its location and the staff.

  • Stayed: February 2014, traveled as a couple
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3  Thank Rich_T1ll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at IBEROSTAR Diar El Andalous, responded to this reviewResponded March 10, 2014

Dear Guest,

First and foremost we would like to thank you for the lovely review you shared following your recent visit to our IBEROSTAR Diar El Andalous hotel and are delighted to read that we were able make your stay an enjoyable one; Reviews like yours, outlining your satisfaction with our staff, amenities and ambience, are truly inspiring to our dedicated team.

Moreover, we want to express our utmost gratitude for your amazing words towards our staff, as you well say their great attitude, genuine helpfulness and full commitment to ensure that our guests are enjoying their stay at our hotel is definitely our main asset; we will certainly not miss this opportunity to congratulate them on your behalf for their contribution to your wellbeing throughout your stay among us.

At IBEROSTAR we have a true passion for gastronomy and are fully aware that meals are an aspect of primary importance for our guests to enjoy their holidays abroad, this is why our expert team of chefs strives to surprise our guests with high quality culinary delights both local and international, so as be able to savor many different flavors at every single meal and make it one of the best added values to their holiday among us

Last but not least, we thank you for pointing out our prime location, right on the seafront and within a short walking distance to the picturesque Port El Kantaoui and its array of dining and shopping options available for its visitors.

Once again, thank you for such a praising review, we are thrilled you enjoyed staying with us and look forward to your next visit, ensuring you in advance of our utmost commitment to offer you a very enjoyable return visit at our hotel.

Friendly Regards,
Online Reputation Manager
IBEROSTAR Diar El Andalous

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 2, 2014

Back home today after our first time in Tunisia we stayed here in the Iberostar diar el andalous the room was immaculate and the bed is massive!! The room was cleaned every day by the maids and they always decorated the bed it was lovely the bathroom was spacious and well equipped too. We can not fault this hotel at all it is beautiful set in gorgeous well kept gardens right on the white sand beach I have to give a special mention to Fahti he is a life guard who also makes sure you have your sun bed he always had a smile and was helpful like all the staff here and to Rached who kept me supplied with peanut tea while my Fiancé smoked the chicha pipe! The food is fantastic especially their sweets!! We had an amazing time here and will return thank you for a fantastic stay :)

Stayed: February 2014, traveled as a couple
7  Thank Ppkevlimavady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at IBEROSTAR Diar El Andalous, responded to this reviewResponded March 4, 2014

Dear Guest,

Firstly we would like to thank you for the lovely review you shared following your recent visit to our IBEROSTAR Diar El Andalous hotel and are delighted to read that we were able to meet your expectations.

We also thank you very much for your wonderful comments on the comfort and cleanliness of your room; at IBEROSTAR we want to ensure spotless accommodations to all our guests; it is very rewarding to hear that you were satisfied with yours.

Moreover, we also appreciate your praising comments on our gastronomy offer because at IBEROSTAR we know that meals are a very important aspect of our guests' overall holiday experience, this is why our professional Chefs strive on a daily basis to prepare a wide variety of typical Tunisian dishes as well as the best international delights in order to please all palates, it is very enjoyable to read that we could conquer yours.

Last but not least, we want to express our utmost gratitude for your amazing words towards our staff, as you well say their great attitude, genuine helpfulness and full commitment to ensure that our guests enjoy their stay at our hotel is definitely our main asset; we will certainly not miss this opportunity to congratulate them on your behalf for their contribution to your wellbeing throughout your stay among us.

Thank you again for sharing your experience here on Tripadvisor and for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.

Friendly Regards,
Online Reputation Manager
IBEROSTAR Diar El Andalous

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 20, 2014

I am just back from a week of relaxation at this hotel and it was hard to fault it, the staff were great made time to make sure everything was alright and very polite. The food was good and you had a really good choice of dishes to choose from, the beach was very clean and busy due to the nice weather we had and you can walk into the marina in about 25 minutes along the beach where the main resort is. The room was clean and bright and modern and cleaned every day with change of towels. I would recommend this hotel to anyone going to Tunisia.

  • Stayed: February 2014, traveled as a couple
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16  Thank Broxy2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at IBEROSTAR Diar El Andalous, responded to this reviewResponded February 24, 2014

Dear Guest,

We sincerely thank you for the time and effort spent to share your impressions about your stay at our IBEROSTAR Diar El Andalous; it is always rewarding to read that our guests have enjoyed their holidays among us.

We are very pleased to read that the quality of our buffets, the friendliness of our staff and the comfort and cleanliness of your accommodation contributed to offer you a “week of relaxation” in Tunisia.

Thank you again for your visit and very kind recommendation to Tripadvisor’s readers; we look forward to serving you again in our IBEROSTAR hotels in the most beautiful destinations worldwide in the near future.

Kindest Regards,
Online Reputation Manager
IBEROSTAR Diar El Andalous

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 20, 2014

We stayed two weeks on a 'package' which was exceptionally good value. We were extremely impressed with the Management Team who were visible in their areas checking that standards of service and cleanliness etc were maintained. The location is good turn right along the beach for the Port or left for miles of sand to walk on. Unfortunately no gym but good indoor swimming pool and sauna.

Staff in the bars and restaurants were exceptional good, no begging for tips, although we did tip for good service. It was nice to have drinks served at your table in the dining room.

We found the food to be of a very high quality and there was plenty of choice even down to basic grills and chips for those who weren't prepared to try their excellent dishes. Beef especially was very well cooked in the various dishes.

Obviously the wines and drinks are local and not what one would expect at home, but why should they be! We found drinks we enjoyed and got used to the wine.

The hotel is of a very high standard, rooms excellent, large and comfortable with good bathrooms. In our opinion excellent value for money as well.

If it is still of the same high standard we will be back.

  • Stayed: February 2014, traveled as a couple
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13  Thank manxholidaygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at IBEROSTAR Diar El Andalous, responded to this reviewResponded February 21, 2014

Dear Guest,

First of all we would like to thank you for your trust in IBEROSTAR for your holidays and for choosing our IBEROSTAR Diar El Andalous for your visit to Tunisia; we are thrilled you enjoyed staying among us.

Moreover, we thank you for pointing out the sincere kindness and helpfulness of our staff; their commitment to ensure that all guests are fully enjoying their stay among us is undoubtedly one of our hotel’s main strengths and we will certainly not miss this opportunity to congratulate them on your behalf for their contribution to your wellbeing whilst staying among us.

Furthermore, we are very pleased to hear that you tried and appreciated the succulent Tunisian specialties thoroughly prepared by our passionate Chefs and that this was a pleasant aspect of your stay among us because the gastronomy is one of the prime pillars of our company and we want to make it one of the best added values of your holidays in our hotels.

Last but not least, it is our deepest desire to offer comfortable accommodations; we enjoyed reading your description of the rooms and overall installations as they are designed to make our guests stay as pleasant as possible.

Thank you again for your visit and praising review; it would be a real pleasure to welcome you back on your next trip to Tunisia and please do not hesitate contact us beforehand to organize every detail of your stay.

Warmest Regards,
Online Reputation Manager
IBEROSTAR Diar El Andalous

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 16, 2014

this is the second visit to this hotel in 4 months and it was perfect.the staff go out of their way to help and to give you a perfect break.this time I stayed for 2 weeks and even though the weather wasn't perfect,the hotel still offered a full activity package for anyone wanting to participate.i can recommend this hotel for its staff,location and relaxing atmosphere

  • Stayed: January 2014, traveled with family
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6  Thank marcboaler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at IBEROSTAR Diar El Andalous, responded to this reviewResponded February 17, 2014

Dear Marc,

We are very grateful for your return visit to our IBEROSTAR Diar El Andalous hotel as well as for the time you spent to share your feedback on your second holiday experience among us; it is wonderful to hear that it was “perfect” and undoubtedly a great source of motivation to keep meeting our guests’ needs and wishes.

Moreover, we thank you for pointing out the great attitude of our staff, their professionalism and willingness to make sure that all guests are enjoying their stay is certainly one of the main strengths of our hotel; we will not fail to congratulate them on your behalf for their contribution to your wellbeing throughout your stay among us.

At IBEROSTAR we believe that nice leisure activities and entertaining evening shows are part of the real holiday feeling this is why our animation team strives to offer a wide range of activities for our guests to join in, we are glad to read that this was a pleasant aspect of your stay at our hotel.

Thank you again for making us your choice hotel when visiting Tunisia and for your kind recommendation to Tripadvisor’s readers; it would be a great pleasure to welcome you again at your earliest convenience.

Warmest Regards,
Online Reputation Manager
IBEROSTAR Diar El Andalous

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about IBEROSTAR Diar El Andalous

Address: B.P. 40, Port El Kantaoui, Port El Kantaoui 4089, Tunisia
Location: Tunisia > Sousse Governorate > Port El Kantaoui
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Port El Kantaoui
#2 Spa Hotel in Port El Kantaoui
#2 Family Hotel in Port El Kantaoui
#2 Top resorts Hotel in Port El Kantaoui
#2 On the Beach Hotel in Port El Kantaoui
#5 Romantic Hotel in Port El Kantaoui
Price Range: $72 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — IBEROSTAR Diar El Andalous 5*
Number of rooms: 383
Official Description (provided by the hotel):
The IBEROSTAR Diar El Andalous hotel offers its guests all the charm of Port El Kantaoui, Tunisia, as well as a fun, comfortable holiday at a 5-star hotel. Located on the sea front in Port El Kantaoui, this hotel has spaces and special services for families with children such as a Miniclub, children’s playground, custom pool, workshops, entertainment and games... There’s a bit of everything so that they’ll never stop having fun. Besides services for children, the hotel features the Star Prestige service which includes a VIP zone with a chill out terrace and Balinese beds, as well as its exclusive services such as its flexible check-out, Open Bar, or whirlpool bath in your room. The Diar El Andalous is also an excellent hotel to sample all kinds of culinary offerings. It features four restaurants that serve local cuisine, international dishes, plus a buffet. There are also six bars to enjoy whatever the time, day or night. You can try out the SPA Sensations at the Diar El Andalous hotel with its selection of body treatments. Meanwhile there’s entertainment for guests of all ages, free Wi-Fi, two outdoor pools and one heated pool, meeting rooms, and the marvellous sand beach that’s located next to the hotel. ... more   less 
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Also Known As:
Iberostar Diar El Andalous Hotel Port El Kantaoui
Mercure Hotel Sousse
Accor Diar El Andalous
Diar Andalous

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