Arrived late evening but was made very welcome, as the evening meal had finished we were asked to just check in and leave our luggage in the bedroom as we could then have a light meal in the coffee bar. Unexpected but very welcome.
Our room was on the second floor (289) and had a lovely sea view (even if it was a short distance away through the palm trees). Bed linen was changed twice in seven days and towels every day, a plus point. The room was cleaned every morning, we did not tip the maids every day but left a larger tip on the day we left to show our appreciation of what they did. Hanging storage was ample as was the number of hangers, the safe is in the wardrobe and has to be paid for, for the small amount you pay I would always advise taking up this option though we heard no one mention anything going missing, a very good point for a large hotel. The room has a large TV but as other guests have pointed out only one English language channel (BBC news). There were a couple of minor issues, one wardrobe/cupboard had very nasty stains on the shelves as did the dressing table, the entrance to the bathroom had not been finished (the wood was missing at the bottom as were the tiles on floor and the tiles on the sides of the bath had large black marks on them (not dirt, they appeared to have been scratched)
We stayed "All Inclusive" and the food was "self service" with the exception of one meal in the week being "al a carte". No great complaints about the food except....the al a carte we chose was Oriental and turned out to be steak pie!!!!!, often in the main restaurant you had a wait whilst they replenished the dishes, this meant you could end up with cold food on your plate whilst waiting, and on a personal point I would have liked to have seen more "Tunisian dishes with spices" I was looking forward to this and ended up very disappointed. The bar area is very pleasant and we must mention the exceptional friendliness shown especially by Jamel who's smile never left his face, drinks are local and with one exception (the white rum) were acceptable. The hotel is wheelchair friendly with one exception and that is the bar which has no wheelchair access.
The weather whilst we were there was the downside of the holiday, there was some sunshine but mainly it was slightly overcast and when the wind blew it was very cold, this meant wrapping up and no walks on the beach or you got blown away .
The animation team worked very hard to keep everyone happy with lots of activities and shows.
Overall a nice friendly hotel who work hard to make your stay enjoyable
- Official Description (provided by the hotel):
- The IBEROSTAR Diar El Andalous hotel offers its guests all the charm of Port El Kantaoui, Tunisia, as well as a fun, comfortable holiday at a 5-star hotel. Located on the sea front in Port El Kantaoui, this hotel has spaces and special services for families with children such as a Miniclub, children’s playground, custom pool, workshops, entertainment and games... There’s a bit of everything so that they’ll never stop having fun. Besides services for children, the hotel features the Star Prestige service which includes a VIP zone with a chill out terrace and Balinese beds, as well as its exclusive services such as its flexible check-out, Open Bar, or whirlpool bath in your room. The Diar El Andalous is also an excellent hotel to sample all kinds of culinary offerings. It features four restaurants that serve local cuisine, international dishes, plus a buffet. There are also six bars to enjoy whatever the time, day or night. You can try out the SPA Sensations at the Diar El Andalous hotel with its selection of body treatments. Meanwhile there’s entertainment for guests of all ages, free Wi-Fi, two outdoor pools and one heated pool, meeting rooms, and the marvellous sand beach that’s located next to the hotel. ... more less
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- Also Known As:
- Iberostar Diar El Andalous Hotel Port El Kantaoui
- Mercure Hotel Sousse
- Accor Diar El Andalous
- Diar Andalous