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Reviewed January 4, 2014

we have stayed at the abou four times over the last seven years,although the alterations to the hotel are good especialy in the bar area ,the rooms havent changed and could do with a good overall the restrount is still the same with steap steps slippy when wet,so not so safe for persons with walking diffs, the drinks in the hotel are poor copys,on the up side the staff at the hotel are brill they cant do enough for you ,fatty behind the bar is brilliant,nabill in the restrount,and ben the manager is just a few that need a mention along with all the other staff,now for the down side as i say weve been going to this hotel for some time BUT this is the worst entertainment team ive ever seen they was crap,british girl jodie coudnt sing for her life, the comedy sketches was something else,we never saw them through the day unless somebody complained they tryed to entertain in the garla dinners but both were a disaster chrimbo and new year,unfortunatly its put us off comeing back although we will miss our friends among the staff,the food in the restrount is not too bad good choice although sometimes food could be hotter if any body from the hotel bothers to read the reviews ,please put the meat n veg pie back on a regular basis it was the best meal all fortnight,dont let my review put you off visiting this hotel it is normaly ok just a couple of things need sorting out by the new owners, hiya to bob chris n rachel n mark you made our holiday xxxx dec 18th to jan 1st 2014

  • Stayed: December 2013, traveled as a couple
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4  Thank 1paulwatson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 4, 2014

We stayed at this hotel for a week in September for a week.

I can't see why people are complaining about this hotel but then again that's the good old English for you! If you expect to stay in the Ritz then you should pay for that. This hotel was very good value for the money!

The staff couldn't do more for you.

The hotel was clean and always being cleaned regularly. Our maid ensured our room was cleaned daily and even went out of her way to give us clean beach and towels daily.

The variety and choice of hot and cold food at each meal times was very good. There was always a choice of pasta, pizza, salad etc. Of course there is going to be traditional Tunisian type foods on the menu you are in their country, you have to respect this but there was plenty of choice if you didn't want to try certain things. We had two meals in the restaurants which were very nice and enjoyable.

The security staff were brilliant especially on the beach ensuring you do not get bothered by the local beach sellers.

The entertainment staff certainly went to a lot of effort to provide the non professional entertainment at night and by the pool side.

The beauty Salon and Massage services were brilliant and value for money.

Overall this hotel was great, great location, staff and food. Would defiantly go back!

  • Stayed: September 2013, traveled as a couple
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8  Thank Michelle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 27, 2013

Where do i start...
stayed 4dec-11 dec.. The staff, the food the location was all amazing.
It was a quiet time at hotel but that didnt matter to all the staff. The food was plentiful..
the animations team was always at hand for some fun. Archery ..bingo.. quizes.. dancing.
Even going out their way to take us to the port and show us Tunisian lifestyle. Hoping to return same time next year. I dont understand peoples complaints as i cannot fault this place..
thankyou for an amazing holiday..

  • Stayed: December 2013
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2  Thank julie_ann753
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2013

Having just returned from a two week stay at this hotel 4/12 to 1812 i am not sure where Dave and Lesley are coming from. Our stay was wonderful for the first 10/11 days staying in room 3031 which gets the sun from early morning to late afteroon. on our arrival after 2200 hrs on the 4/12 we were pleasanly surprised at the food offered both hot and cold from 2300 hrs to midnight. despite the lack of guests in the hotel there was a wide choice of both hot and could food available at each meal time . the staff were helpful and provded excellent service throughout our stay. Anyone going on holiday out of the main season should realise that some of the facilities are not available [ this is mentioned in the small print at the back of the brochures]. The last three days of our stay were marred by the influx of Tunisian nationals whose social behaviour differs vastly to northern european with regard to food and eating. Based on the first 10/11 days of our stay i would recommend the hotel but based on the last 3 days i would have reservations. During the last three days the regular staff made every effort to make us comfortable by allocating tables and assisting the european guest at mealtimes.

Room Tip: ask for a sunny room facing the road . the road the hotel stands on is a dead end and has virtually no traffic.
  • Stayed: December 2013, traveled as a couple
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3  Thank excape22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2013

My family and I stayed at this hotel in November for 3 weeks.
Was a great welcome on arrival to the hotel all ok till we got to our rooms.
Disgusting dirty even the sheets had not been changed one of the beds had a used tampon on it.
We went down for some food only to find out cold chips lots of salads barely warm pie terrible we decided to eat out.
Many european women looking for their future husbands not a nice view for young children to look at.
Animation not very good they are rubbish and always begging for money or cigarettes or asking the young European girls out on dates.
Hotel workers will ask if you have spare bottles whisky or vodka and expect you to give them for free only for them to sell to other hotels.
So people please think twice before booking this disgusting hotel we paidout more and stayed at the wonderful monoprix hotel sousse.

  • Stayed: November 2013
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2  Thank Simon-0111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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