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“Small, friendly and value for money with good weather - would visit again”

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El Mouradi Port El Kantaoui
Ranked #17 of 33 Hotels in Port El Kantaoui
Lincoln
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Small, friendly and value for money with good weather - would visit again”
3 of 5 bubbles Reviewed May 5, 2010

My husband and I booked this holiday hoping for some warm weather and that is exactly what we got ! The hotel El Mouradi Port El Kantoui is one of a group of three and I would say the oldest and smallest. Rooms were cleaned daily, regular clean sheets and daily towel change. The TV in room had access to a range of channels including two movie channels. We had a sea view with balcony and room was clean though ideally this hotel could do with a refurbishment to bring it up to true 4 star standard.
We were all inclusive and it was definately value for money though you do have to pay 2 dinar for freshly squeezed orange juice at breakfast. The waiters were attentive and always accomodating. We tipped at the end of the week as we liked to vary where we sat in the restaurant. The food was good and plently of it with a good variety.
The beach is a 'stones throw' from the hotel and the waiters will bring drinks down. Clearly the season wasn't in full swing thouh that suited us. There are free pedaloes though they weren' t available as they were being painted and other outdoor bars were being re set up during our stay within the complex. There was a small indoor pool which we did use and a treatment centre prices for massage etc only slightly cheaper than in UK. There is a hairdressers on site. The on site shop is expensive. We used a local supermarket which had fixed prices for gifts to take home. The evening entertainment was very amateur but still amusing on times. We did go to bed early a couple of nights and watch telly. The staff were always attentive and helpful and free bottled water and hotel towels for a 10 dinar deposit are available at hotel reception. The marina is within 20mins walking distance thiough there are plenty of taxis, horses drawn carriages or even a camel to travel by. Though you do get hassled by the store owners in the marina area. Mixed nationalities there including Tunisians which is a good sign.
Overall it was a good week.

  • Stayed April 2010, traveled as a couple
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Helpful?
2 Thank SuzanneLincoln
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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843 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (70)
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derby
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed April 15, 2010

we have just come back from tunisia, hotel was pretty good apart from the beds they were hard so was the pillows! the staff were very nice all polite and willing to help we were late for breakfast one morning but they took us into the restaurant and gave us tea and some food. the animation team were brilliant they talked to everyone and when the entertainment was finished they stayed to chat. make sure that you book the right hotel we thought that we had booked the el mouaradi palace which is a 5 star because the pictures on the internet were the same as the el mouaradi pek ,but the el mouaradi pek is a 4 star they are two different hotels next to each other!it is about 30 minutes walk into the marina which is loverly not many bars that we saw nereby .

  • Stayed April 2010, traveled as a couple
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Helpful?
1 Thank browski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ireland
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed April 13, 2010

I would definately recommend this hotel to anyone of any age group. The location alone is fantastic, the hotel backs out onto the beach which has all kinds of activities for the family particurlarly teenagers and those young at heart ;)
The hotel grounds are spotless and the rooms are attended to daily, towels changed beds made etc. Yes there are a few broken tiles and dirt stains but it is not enough to make a fuss about.
The food is fresh and clean and unlike most all inclusive deals you can find a variety of foods. There are freshly cooked omlettes daily, pancakes and fried eggs, cereals, coffee, hot chocolate a variety of different teas available, freshly squeezed orange juice (this costs extra even if you are a/i) Lunch and dinner also offer a variety of food and drinks.
The staff are extremely helpful and easy to deal with. Smiling and friendly even if you dont tip them, just be polite and treat them with respect. They do appreciate tips im sure like any one in the service industry would and if you think you got a good service tip if not dont..logical ?
The animation team are amazing. They work really hard all day and all evening and are able to take all requests and suggestions on board, they take the time to speak to everyone in the hotel on a daily basis and really try to make your stay a good one. You will really enjoy yourself with them!!
The pools are spotless and if its too cold to swim out you have the indoor poool and jacuzzi.
There are a huge amount of activities to do in the hotel and in the immediate area but if you do venture out you will really enjoy the experience. This is not Spain, it is Tunisia people!! Different culture, beautiful country, friendly people.
I will def be going back to this hotel this year and will be bringing my parents for their first time, my kids and as many friends as I can.
Loved it and would recommend it to anyone.

  • Stayed April 2010, traveled with family
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Helpful?
3 Thank riverIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool
Level Contributor
44 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 bubbles Reviewed April 12, 2010

Just returned from a week at the El Mouradi in Port El Kantoui. This hotel is not a 4 star hotel. It is in serious need of an re vamp and I would say it is a three star at best. The food was repetitive although to be fair you could find something to eat. The restaurant stops serving the evening meal at 8.30 so if you go any later than 7.30 to eat all you get is the left overs. To get any sort of service you have to constantly give tips to the staff which can work out quite expensive, otherwise the service is poor. The bar constanly ran out out of drinks and one night even ran out of lemonade. You have to buy a cushion for the sun lounges as they are old and rusted and made of metal so they are not very comfy. The price of the cushions is £1 a day and if you move away without leaving a towel on them they take your cushion away. On our first day we went to the sit by the pool at 3pm and the 2 year old that was with us sat on a cushion that had just been vacated and the man came over and asked for another 2 dinar even though the previous person had paid for it. We explained it was ony for the 2 year old but he just got angry saying he wanted 2 dinars. We gave him his cushion back.

On the plus side the rooms were clean and the beds were comfy. The maids were really nice and nothing was too much trouble for them. The animation crew worked hard and were really friendly. The reception staff were really friendly. It was a laid back atmosphere, family friendly and the 2 year old was able to run around and make as much noise as he liked which would not have been possible in the 5 star Palace next door. The water sports are reasonably priced and my son went Para Sailing which cost about £10. We had a good holiday but please bear in mind you get what you pay for if you want 5 star luxry then go to the Palace next door.

  • Stayed April 2010, traveled with family
    • Value
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Helpful?
1 Thank CarolLiverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
270 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 231 helpful votes
4 of 5 bubbles Reviewed April 10, 2010

We arrive in the middle of a terrific storm. We were met by a friendly porter who set the standard for the service here. He negotiated us through big puddles, we were efficently checked in and then shown to our room. All the time we were reminded that dinner was still being served and being looked after. The service and freindliness of the staff is one of the highlights of this holel. Yes we gave small tips but this was because of the service, it was not expected but was always met with a smile and a thank you.

The food was OK, typical AI fayre but there was plenty of choice. Situated on the wonderful stretch of beach and within easy walking distance of the centre ( or a cheap taxi ride!) for the money we paid the holiday was outstanding.

  • Stayed February 2010, traveled as a couple
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Helpful?
1 Thank jennyandmike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
middx
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 16, 2010

I & my extended family have been coming to this hotel sometimes twice a year for over 6 years now,I have akso stayed at the 5*star hotel el mouradi palace ,even tho it was lovely ,we still prefer the el mouradi port hotel.
why?...

because we are treatrd very well by all staff ,tnothing is too much trouble,they do not hassle you in any way,,food is very good & lots of it,a very good selection,,if you want burgers,& chips.stay at HOME..you get all types of food...if you are not happy with selection of food,then it's you who is al fault...

Rooms are very clean & cleaned every day ...staff are very friendly & helpful without being intrusive...
they have lots of entertainment for the children during the day & also for the adults after 9pm...if you are from the younger generation there is a club close by..
My family & i find this a very relaxed & enjoyabe hotel to stay in & will continue holidaying there for years to come...My sister who lives in the Irish republic & hubby & her family go there also twice a year for last 10 yers & also find if excellent

  • Stayed August 2009, traveled with family
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Helpful?
1 Thank anniesunfl0wer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 5, 2010

Just back from my holiday from the above hotel, in my openion it was fantastic holiday we spent very nice time and we enjoyed evrything in the hotel. Staff are very friendly and helpful specially the entertaitment team as they have very interesting ideas and funny shows. I would like to thank all of Moez, Sufian, Tariq and Ebtehal and all othere members for all the lovely time we had there. The beach is very nice and clean, rooms are cleaned everyday and there is something to do for everyone. The only comment I would like to mention is that food was almost same everyday, otherewise is good. It depends on what would you like to do while on holiday.I wish I will back again to the same hotel.

  • Stayed March 2010, traveled on business
    • Value
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Helpful?
1 Thank Farreed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about El Mouradi Port El Kantaoui

Property: El Mouradi Port El Kantaoui
Address: Zone Touristiques Sousse-Tunisie, Port El Kantaoui 4089, Tunisia
Location: Tunisia > Sousse Governorate > Port El Kantaoui
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Top resorts Hotel in Port El Kantaoui
#15 On the Beach Hotel in Port El Kantaoui
#16 Luxury Hotel in Port El Kantaoui
Price Range (Based on Average Rates): $
Hotel Class:4 star — El Mouradi Port El Kantaoui 4*
Number of rooms: 494
Reservation Options:
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Also Known As:
El Mouradi Port El Kantaoui Hotel Port El Kantaoui
El Mouradi Port Kantaoui
El Mouradi Hotel Port Kantaoui

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