This was our first ever family holiday and we went through Just Sunshine.
Hotel reception area is gorgeous! Feels like you are in a palace with all of the marble. Alot of people on here complained about the carpets on the floors that led to your rooms. Carpets were stained but this didnt really bother us and it certainly wouldnt stop me from returning.
We were in room 565 and unfortunately this meant cockerals and dogs. We had already unpacked and to be honest it didnt bother us that much to have to pack everything back up and switch rooms. Next time i might ask for a pool view/superior room just to experience it. The room itself was lovely modern and spacious for a family of four.
Food and Drinking: We literally ate all day, everyday. On the first night i was worried that the kids couldnt find anything they liked. Until we found out that they serve spag bol/assorted pasta near the show cooking station. The only time there wasnt anything available within the all inclusive package was 2-4pm. The waiters are so friendly and so good at remembering what we all had to drink. It is definately worth tipping the staff occasionally, although i dont think it would of made a difference to the service that we received.
Beach/Pool: These areas were kept clean throughout our entire visit. Beach was lovely to walk along although alot of pestering from locals selling fruit/beach towels etc. They would try and entice children to come over and look at lizards/tortoises etc and once the kids held them they expected money.
Entertainment: The entertainment team were fab! They literally work from morning - night and they are just so happy and friendly. Kids were entertained and therefore adults were able to enjoy themselves.
Spa: When we booked through Dawson and Sandersons it stated that all inclusive guests received a free 30 minute massage, manicure and pedicure. When we asked about it we were told that it was run independently from the hotel and therefore would have to pay for it. Whilst there i had a 60 minute full body massage and a 60 minute hot stone massage.
The marina: 5 Dina in a taxi, was nice walking around seeing all of the boats. Pirate ship looked brilliant and we wished we had booked onto it for the kids. At the shops they constantly tell you to come in and have a look with no pressure to buy anything. However as soon as you showed an interest in anything they were straight over pressurising/bartering with you into buying it. After the first purchase of a chess board which we bought just so we could leave, we didnt end up looking at anything else and just got a taxi back.
Quad biking: A member of staff within the hotel will come and ask you to book onto the 1/2 day qaud biking. They told us it was normally 70 Dina but we could book per person for 40 Dina. Kids can ride on the quads with the adults for no extra money. I wasnt looking forward to it but we had an absolutely brilliant afternoon. Would definately recommend this!
The only thing that spoilt it for me was the rudeness from some of the other guests. They would just push in front of you and couldnt have cared less. Some of the guests would click their fingers at the waiters which i found extremely rude. The lack of manners was very frustrating, a simple please or thank you goes along way.
All in all we had a fabulous seven days! and i will definately be booking up again! :-)
- Official Description (provided by the hotel):
- Built in Hispano-Moorish style close to the marina at Port el Kantaoui, dotted with gardens leading to a beach of fine sand, the El Mouradi Palm Marina is the ideal hotel for a relaxing holiday. For golfers, the 36-hole El Kantaoui golf course is two kilometres away. The hotel is 10 kilometres from the town of Sousse, 35 kilometres from Monastir's Habib Bourguiba airport, 40 kms from Enfidha airport, 70 kilometres from Yasmine Hammamet and 135 kilometres from the capital Tunis. ... more less
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- Also Known As:
- El Mouradi Palm Marina Hotel Port El Kantaoui
- Palm Marina