Having been to tunisia twice before and had fantastic holidays,we chose to go there again. we booked the holiday through imperial traval ltd. They told us it was a really good 4* all inclusive hotel and we booked. All went well untill we went into the hotel,the reception staff were very rude and unwelcoming.they said they would check if room was ready.Eventually we were taken to a room via a long dark coridor with no lighting once in the room my wife found that the bed had not been changed so on checking the room out we found the following, (toilet dirty, no loo roll ,walleanedleaned ls filthy ,floors through room dirty and sticky,balcony not cleaned,telly not working,not all lights worked,room could not be secured,hairs found in beds.I went to reception and complained no responce) We went to pool bar for drinks to be told no drinks available, coffee in 10 mins ,30 mins later we could get tepid coffee.At dinner time we went to the resturant to be greeted by no one.The tables were not set no kfs ,went to buffet and found flies all over food, plates were dirty,cats on tables, the food looked and smelt discusting(we did not eat in there) Next morning same food as for last dinner.we contacted rep and asked to be moved, he said he would move us next morning along with 5 other couples.that evening we again went to the resturent to be told we had to eat elsewhere as there was a privatgrasse party in resturent, we went out side to where the food was served and again it was discusting and cold, flies cats birds were the in thing plus rodent droppings on grass. Next morning we were moved to hotel amir palace which was really fantastic as were the food, staff ,rooms,entertainment ,all couples moved from hell to heaven.
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- Also Known As:
- Primasol Golden Beach Hotel
- Primasol Golden Beach Resort