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“Not the best holiday ever”

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Hotel Golden Beach Monastir
Ranked #37 of 43 Hotels in Monastir
Reviewed October 24, 2007

Myself ,husband and two kids aged 5 and 8 stayed at this hotel in august.We booked with low cost beds.To start of when we arrived at the hotel we were sat down with a lovely refreshing drink.we found the reception staff to speak very little english so we found things quite difficult at times seeing as we didnt have a rep for the two weeks while we were there.Also the first week we were the only english guests and felt some of the other guests were quite nasty when they knew we were english.The food,I found not too good.Worst hotel we have been to regarding food.My kids struggled the second week as the breakfast is awfull and by the time it was evening meal we were all sick of pasta and rice.The beach was nice but i only ventured in there a couple of times as i got stung by a jellyfish.We visited the waterpark aqua palace which was a good day out lots of water slides for the kids.We got a taxi outside the hotel which cost us about 7 english pound.You have to bargain with the taxi driver .He will try to rip you off but once you agree a price they will keep to it.We Also did a camel trip which we all realy enjoyed.It cost about 12 english pound each person.Outside the hotel there is nowhere to walk to its about a 50 min walk to some local shops.We walked out 1 night as we were bored into the second week.I would not stay at this hotel again to be honest.We stayed in a lovely hotel in sharm el sheik a couple of years ago and got better value for our money and we paid cheaper.There is no mini bar in the room also you have to pay for pads to lie on by the beach and pool which cost 1.50 english money.You also have to pay for pizza.The hotel itself is quite clean and the pools are quite good.My kids were quite happy swimming all day.As far as hassle in tunisia we didnt get any apart from a man trying to put theses necklaces on my daughter in port el kantouie and wouldnt go away.We went into the souks and there was no hassle so i cant understand why so many people say how terrible it is.Maybe we were just lucky.On the whole we made the best of this holiday and felt very safe in tunisia but wouldnt return as we visited and done everything we needed to do.

  • Stayed: August 2007, traveled with family
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Thank iseelu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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28 - 34 of 206 reviews

Reviewed November 30, 2006

i read the several comments published on the Golden Beach hotel lately , and i have to say that i do not entirely agree with everyone of you !i would even say that i am quiet surprised !
i have spent two weeks at the Golden Beach Hotel ! and honestly for what i have paid ! i am very satisfied ! we all know that we all went to the hotel in tunisia with a cheap hloiday package ! including flights and everything else possible ! i found the hotel quiet luxourious and had all the facilities that a tourist may need , and everything is well explained ( health ans safety etc..).

the staff which was tunisian, was very friendly and very reliable , we had a great welcoming at our arrival .

finally i would say for a little money as 600 pounds for one person per week it is even cheaper than a bed and breakfat back home, where service may be very bad!! i dont hear that many complaints about them ! .

however to conclude i would say that in you comments you tend very much to exgerate : a person has never been to tunisia and planning to go there to the golden beach hotel would see it by you discribtion as a complete horror !

i assure anybody reading this , that the service is good , the hotel is amazingly beautiful and very well located ! all kind of services are offered at the hotel ! if not they will make sure you will get what you need even for their competitors and thery are willing to pay for it ! and finally the staff is very friendly and wehad a great time meeting them and chatting with them

Stayed: June 2006
15  Thank anonymiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2006

Just returned from 1 week stay in this hotel, it is exactly 2 mins by taxi from the airport, so don't pay too much. Majority of guests and hotel information is German or French, but staff are OK with English (nice people!, you will understand if you go there). Local spirits are low strength, maybe watered, beer and wines are OK. Food is average, but daytime snacks are good if you can put up with the queues. Even in November there was a number of kids, all German and French?

Generally a good hotel for a relaxing week, but I think 1 week is enough.

Watch out for the money scam at the airport, you cannot remove Tunisian dinars from the country, and they will only exchange 100 or more at the airport, and charge 30% commision. Once through passport control, Duty free and departure lounge bars only accept Euro or GBP (no dinars accepted, even although priced in dinars). Only leave enough dinars for taxis, tips etc. at the airport. there are shops on the check-in area, but the stuff is overpriced, and rubbish.

  • Stayed: November 2006, traveled as a couple
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2  Thank KerrB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2006

Me and my fiance wanted a week away in the sun all inclusive so that we could just relax and have a "good time"..... uh uhhhh computer says no!!! It was awful. The hotel itself was nice but the people were rude (guests and staff) If you want to loose weight its great... we eat rice and pasta all week as even the pizza's wern't great.

You have to pay extra for everything.... they dont hand out water in bottles but you can buy it in the hotel shop, if you want coctails you have to pay for them.... fresh orange juice you have to pay for... and then things like crisps to keep you going cost 3.5 dinars. The all inc drinks were discusting.

We went there after reading some negative reviews with an open mind thinking it couldnt be that bad that some people are just fussy... I was proved wrong and wouldnt advise anyone to go.

It was like a prison... there is nothing around to do and if you venture out of the hotel you get pounced on by every one including begging children that try to diddle you.

If you do go make sure you take some munchable things to keep you going for the week...

One saving grace was the cleaner... she was lovely and even though I kept the room clean and tidy anyway she woud make sure everythig was spottless. The day before we left she even left me a rose in a glass. Bless her!

  • Stayed: September 2006, traveled as a couple
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3  Thank LozzyandRoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2006

This hotel was built in 1994 and caters mostly for German visitors, though does generally cope with English speaking guest adequately. About 80% of the guests were German or Austrian, the rest being French, Italian and British, roughly in that order. If you know a smattering of German or French, it might be helpful.

Most UK bookings seem to come from Lowcostbeds via teletext holidays, in which case there is no rep.

The hotel is located right on the main beach of Skanes along a road of reasonably well-spaced large hotels. Some guests would hear the sound of the adjacent hotel’s entertainment. There is not much to do in the immediate area so being all-inclusive is a must for all these hotels. You can walk along the beach (going over a nasty looking concrete bridge near the hotel), and then walk literally for miles if you wish, tripping over the odd German as you go, since all the hotels in the area seem mostly German speaking. The hotel is very close to the airport, and so you will hear the planes, but really that is not a problem. You can get from the airport by taxi (don’t pay more than 10 Dinars).

You can also get a modestly priced taxi to Monastir, or go by a rather infrequent visitor bus-come-train type of thing. We went by bus so as to sample a flavour of the place, it cost 0.52 Dinars for two adults and a baby! That’s about 20p to travel 3.5 miles! It was hot, uncomfortable, and great fun. We found Monastir to be just about worth the visit, but the market was hard work for us with a buggy, and the sea front lacked a certain something. It also smelt rather unpleasant. Having visited Egypt last year and expecting Tunisia to be similar, we were surprised to find that the traffic was light and generally the Tunisians seem to be sensible drivers, albeit most of the vehicles are not roadworthy. We skipped Sousse, the next nearest town, which we were told is much busier.

The rooms are clean and a good size, and you may be able to upgrade to a larger two-bedroom accommodation at a charge. The TV carries BBC World Service which was useful. We had a sea view which was great, but some rooms have a rather poor outlook. Most have a balcony with clothes drier. The bathroom was reasonably good, with a cunningly designed door arrangement, though the toilet extract was either not working or very weak, meaning that it didn’t always smell that fresh. The toilet seat fell down all the time.

If you need to stay on late on your last day, then you may leave at 6pm for an extra 30 Dinars, which we did.

Towards the end of our stay, the hotel decided that the outside temperature was cool enough to shut down the entire hotel’s air conditioning system. This made our room too hot. Someone complained and was told to leave the window open!

This hotel main caters for Germans. Now the thing is, I’m a vegetarian, and though I think the Germans are a nice enough bunch of people, you won’t find any German vegetarians. They’ve all died of starvation, and so very nearly did I. The food could be excellent, but often it was samey and even the staff didn’t know if there was meat in most dishes, even when I asked in German. Very little was properly labelled, and after two weeks the lack of variety became tiresome.

Flies were a real problem with the cold food in particular, the restaurant is not properly air conditioned and so not sealed off from the outside. Flies could easily get in, and they did. The same flies which had been feeding off the camel droppings on the beach. Nice. No wonder so many people got Tuni Tummy. We all did.

However, get there when the restaurant first opens to avoid the flies, and you might be OK. This would also be the best time to get there from the point of view of cutlery and crockery, and of which could be in very short supply later.

One item worthy of mention was the cakes. They did huge and extraordinary delicious cakes on most days, highly recommended.

The restaurant is full of steps making life tricky if you are pushing a baby around, but we coped.

The soft drinks were all sugary, there were no diet drinks available. So we had water.

During the day there were snacks available, usually pancakes or donuts though apparently pizza too. The snack-bar seating area was extended while we were there, but it’s still too hot, and the bars can be smoky too.

Ice creams were chargeable at a reasonable 2 – 2.5DR (£1 or less).

The entertainment was fairly good, it was provided by a contract company who were very professional. They also did beach aerobics for the ladies (but a real workout if done properly, and my wife did so most days), water aerobics in the pool, belly dancing and more, during the day. Kids were kept amused after their evening meal, which was a great idea, but I wonder how a child would get on who didn’t speak German.

The indoor and outdoor pools were good and clean. However the gym “Fitness Room” was a disaster, being very small, under-equipped, hot, and quite frankly most of the equipment was in such poor condition as to be dangerous. Outside there are wooden sun-bed loungers, some of which were not in great condition. Towels or foam mattresses for these were chargeable, annoyingly. It can be difficult to find enough shade.

Internet is available at 6DR per 30 minutes, and you may get away with a few minutes more because it’s not really timed. At 256k it’s of adequate speed, but the keyboard is some crazy French layout and so you will type gibberish most of the time.

Some generally under-used facilities included tennis courts, crazy golf (made crazier by some of the holes being missing), archery, and kids’ play area. One of the two pool tables had a missing ball, but my wife still beat me. Ping-pong table tennis is available free, just leave a deposit for the bats and ball, and this is usually in the shade.

The hotel had an annoying CD playing on the public areas, all day every day. The same CD at all times. Not even the genuine artists playing on it! Apart from this, the lobby was generally a nice place to sit down for a moment, being spacious, cool and attractive.

In general we found the hotel to be adequate. With just a little attention to detail from the owners, it could have been very good.

  • Stayed: September 2006, traveled with family
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6  Thank Colin999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2006

Me and my boyfriend returned from this hotel a week ago and we would never go again, the hotel was full of Germans who tried to intimadate us all the time, they would stare at us and then talk in there own language. My boyfriend went down early every morning to put towels down on the beds and they would just chuck them off.
The food was disgusting, whatever we had for dinner we had for tea it was always the same. We went on excursions with the rep which were o.k but she ripped us of.
The alcohol was not very good the cocktails were nice and cheap.
The entertainment was rubbish, the disco was full of wierdo's. We were in the middle of nowhere there was no pubs or clubs for miles and it was very exspensive for taxi's the bus was cheap but you were squashed up like sardines. Nobody understood English when we went on our day trips, there was a few of English in the hotel which was good.
There was shops in the hotel which were o.k but there is a silver and gold shop there and they wanted 120 Dina for a fake silver ring and then they would get in a mood with you if you do not buy from there shop we just walked out.
However the rooms were very clean and spacious and the maids cleaned the room and changed our towels everyday. Some of the staff was very nice, but every time me and my boyfriend went to sit down in the restaurant the tables were reserved for all the German's.
This was meant to be a 4* hotel i would class it as 2*
Your better of staying at home!!!

  • Stayed: September 2006, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2006

I recently returned from this '4*' hotel where I spend two weeks with my husband and 11 month old son. The hotel is literally two minutes from the airport by taxi (only a 12 minute walk and that's with a buggy in the heat) and we were charged 10 dinars by the taxi driver for this short journey. Yes £4.00 doesn't sound much but once you've been in Tunisia a while you'll find you shouldn't pay more than 6 or 7 dinars for this. Upon arrival, the hotel seemed to be as described. We checked in and went to our room. The room seemed ok but certainly not 4* standard and could have done with a lick of paint. Unfortunately, the bathroom let the room down. The bathroom looked or smell like it had been given a good clean for a while and the toilet didn't flush. There was also no extractor fan so it steamed up when you had a shower. There was ample wardrobe space for the three of us. As we had a baby we were given a room which was peaceful although once a week there was a disco at the hotel next door which did disturb us a bit. Other than this it was very peaceful both during the day and in the evening which suited us. What didn't suit us was the trail of ants along the balcony and in the bathroom which we reported to reception 3 times and the only action that was taken was for the cleaner to come in and wipe them away. Halfway through the holiday when we returned to the room to put the baby to bed only to find the bath crawling with ants did we insit that we were moved. The room we were given was on the opposite side of the complex and I have to say was extremely spacious, modern and more 4* standard (although there still wasn't a hairdryer!). The food was very much the same everyday and it has to be said that most things came with flies (yes that's flies not fries!). There are pizzas and doughnuts available throughout the afternoon but if you miss dinner which ends at 9.00 pm you have to either have soup or wait for the midnight snacks which consist of sandwiches and which you have to pay for. You also have to pay for ice-creams and the all inclusive drinks are very limited - Gin, Vodka and the Tunisian spirit (none of which taste very nice), white/red/rose wine and lager - that's it for your alcoholic drinks. Orange & lemon juice is available through the day together with sprite, coke and water (although if you want a bottle of water you have to buy it from the hotel shop). All cocktails have to be paid for but to be fair they only cost 3 1/2 dinars so it's only a couple of quid and the guy who does them is very nice. As this is the first year that the hotel has taken English Guests it's fair to say they are still pretty new at appeasing us and the manager is aware of what we, as brits, weren't happy with (courtesy of my husband) and they have taken note and have said they will look at our comments. The entertainment team are the best I have come across and get lots of people involved in all the activities although it was quite annoying that they decided to round everyone up for water gym when I had just got my baby off to sleep (they are quite loud). There is some kind of show on every night but it is presneted in most other languages other than English; this didn't really matter to us as, having a small baby, we preferred to stay by the pool bar in the evening where it was quieter - we did get sick of litening to the same careless whisper/ meatloaf and phil collins CD's that were played every night though! (again brought to the attention of the management by my husband). The best thing about the hotel was the staff. They are so nice and although they don't speak much English at all we got on great with them. Be careful of silver jewellery inthe shop - it may be stamped but it doesn't mean it's silver. Take baby food with you as it took us a week to find a pharmacie which sold savoury stuff (by which time the baby wanted just pizzas and doughnuts) and don't expect to get Heinz Beans in the nearest supermarket (1/2 hour walk away). A small box of All Bran cost £5.00 in the main supermarket in Monasir!! Oh and finally, be prepared to be mithered. If you do go to Sousse or Monasir it's bad but there are some good bargains to be had but the Monastir Market is a nightmare. Port el Kantouie is nice as it the Marina at Monastir. Overall, the holiday was an experience never to be repeated!!

3  Thank JanBurgess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Golden Beach Monastir

Address: Zone Touristique Skanes, Monastir 5000, Tunisia
Location: Tunisia > Monastir Governorate > Monastir
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Top resorts Hotel in Monastir
#13 Spa Hotel in Monastir
#23 On the Beach Hotel in Monastir
Price Range: $41 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Golden Beach Monastir 3*
Number of rooms: 260
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Also Known As:
Primasol Golden Beach Hotel
Primasol Golden Beach Resort

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