We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Djerba Plaza Hotel & Spa
Nearby Hotels
Vincci Helios Beach(Midoun)(Great Value!)
$101
$98
Hotels.com
View Deal
Certificate of Excellence
  • Free Parking
  • Breakfast included
$96
Expedia.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
$183
$125
Priceline
View Deal
  • Free Parking
  • Breakfast included
$177
$152
Travelocity
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
SENTIDO Djerba Beach(Midoun)(Great Value!)
$67
Travelocity
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Joya Paradise(Midoun)(Great Value!)
$123
Travelocity
View Deal
  • Free Parking
  • Pool
Welcome Meridiana Djerba(Midoun)(Great Value!)
$70
Orbitz.com
View Deal
  • Free Parking
  • Breakfast included
Ksar Djerba(Midoun)(Great Value!)
$42
Expedia.com
View Deal
  • Free Parking
  • Breakfast included
$305
clubmed.us
View Deal
Certificate of Excellence
  • Free Parking
  • Breakfast included
$132
$125
HotelQuickly
View Deal
Certificate of Excellence
  • Free Parking
  • Breakfast included
Reviews (1,965)
Filter reviews
1,965 results
Traveler rating
1,011
705
176
60
13
Traveler type
Time of year
LanguageAll languages
More languages
1,011
705
176
60
13
Show reviews that mention
All reviewsnice indoor poolanimation teamclean hotelrecommend this hotelprivate beachsee you soonlunch and dinnerexcellent hotelmomogermandjerbaactivitiesinternetvariationmimisongsvolleyball
FilterAll languages
Updating list...
50 - 55 of 1,965 reviews
Reviewed August 2, 2009

- Bathroom Temperature Regulator definitely out of service .... seems to be a central Problem as other guests suffered from the same issue
- Indoor Restaurant without conditioner at 38° !
- The lobby stops the conditioner from 1pm to the Sunset (saving policy ....)
- When internet is down it can take them 3 days before they fix it

  • Stayed: July 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank zarbout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 30, 2007

Okay, let's get the basics out of the way first.

1. This is primarily a German & French speaking part of Tunisia. I wouldn't recommend going along without a decent grasp of one of these languages.

2. This hotel, and many others along the coast, look after you well, have good all-inclusive food & drink, but that's it. There are no bars, restaurants or shops within walking distance. You will need to jump into a taxi, even to visit the closest local shops.

3. Djerba Airport is horrible, and simply not equipped for it's current numbers of tourists. You get off the plane, and hit a one-hour queue to get through customs. By which time the next plane has arrived, and the process starts again.

The hotel is good, we paid 840 CHF each (about £350) for a week's all inclusive holiday.

The hotel is nice, but the rooms fall into the "basic" category, rather than something resembling 4-star. You get a "free mini-bar" which translates to a free bottle of Sprite, Coke, Water and Fanta each day. The "all-inclusive" option pretty much pays for everything - food, soft & alcoholic drinks by the pool and in the bars, and bottles of water. You will find it difficult to spend any money here !

The swimming pools are huge, the sunbeds are free and plentiful around the pool, but soon run out on the beach. It should be noted that the beach is about a 10 minute walk down a path. It's strange the hotel isn't directly on the sea front, as there's nothing but wasteland between the hotel and the beach.

Anyway, on the beach are more free hotel sunbeds (if you can get one) and a hotel bar, where you can enjoy more all-inclusive drinks and lunch, if you wish.


Onto the bad points.

We were there during Ramadam, which means the staff don't eat after sunrise, and before sunset. There are two side-effects to this: by 5pm, they are starving, and tend to ignore you more. Also, if you go along around sunset time (7.30pm-ish), then don't be surprised to find no one around at all for about half an hour.

Customer service throughout the hotel was very good, with one exception: the outdoor hotel snack bar, La Sirene, has the worst customer service I've seen. They would literally ignore you sometimes, even going as far as nodding to you (three times on one day) as you try to get their attention to be served, then they'd continue emptying ashtrays, chatting with the Germans, and ignoring you. Terrible service.

Evening entertainment was pretty dire, which, given the lack of alternative things to do nearby, was a shame.



So, in all, would I recommend this hotel ?

Well, if you want to relax, do nothing, and stay very close to a hotel at all times, by all means, by for it. Personally, I would prefer to go to a more established resort in Tunisia.

There are two markets worth visiting, in Houmt-Souk, 17Km away (about 7 CHF, £3 taxi away), and in Midoun, 5Km away (3 CHF, £2 away). If you don't like markets, well, enjoy the hotel, as that's all that's left.


My tips:

1. On all-inclusive, you are allowed one meal served from a menu, typically at the outdoor La Sirene restaurant. You have to book ahead, and it's worth giving a go.

2. Go on, splash out. Spend 10 CHF (about £4) on the taxi each way from the airport to the hotel. Particularly on the way back to the airport, it saves you arriving at the same time as 80 other people on the coach. Given how slow the airport services are, this will save a lot of time.

3. Also at the airport, after checking in your luggage, remember to spend any leftover Dinars BEFORE you go through the first security gate. Once you're through the first "passengers only" section, the only method of payment they accept is Euro's. You've been warned !

  • Stayed: September 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
8  Thank UncleMikeUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed yesterday via mobile
Google Translation

Stayed: April 2018, traveled with friends
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WALID Y, Responsable relations publiques at Djerba Plaza Hotel & Spa, responded to this reviewResponded today
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 days ago
Google Translation

Stayed: April 2018, traveled as a couple
Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WALID Y, Responsable relations publiques at Djerba Plaza Hotel & Spa, responded to this reviewResponded yesterday
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 days ago via mobile
Google Translation

Stayed: April 2018, traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WALID Y, Responsable relations publiques at Djerba Plaza Hotel & Spa, responded to this reviewResponded 3 days ago
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews