I booked a superior room for 1 night at this hotel with my wife and my 3 month child. We arrived on Tuesday around 12:30 and the room wasn't ready which is normal (check in time is at 2 PM. The front desk staff gave us access to the restaurant. Back at 2:30 and room wasn't ready. At 3:PM they assigned us room 221. As soon as we walked in the room smelled humidity and the floor was cracking. Soap was already used, bed sheets were dirty. On top of that I clearly mentonned that I had a baby with me and I got a room on 1rst floor with no access with the elevator. We returned to the front desk and told them that the room didn't meet our expectation and asked to change room. The front desk clerk told us he couldn't do anything because they were sold out and we had to wait until he's manager finishes lunch at the restaurant!! We were sitting in the lobby and we got an other room only at 4PM and the manager didn't even talk to us. We got room 2232 witch is much better with acces with the elevator.
Since we were leaving the next day, we were packing in our room and we receive a phone call at 11:45 AM informing us we need to check out. We felt as we where kick out from the hotel although the previous day we had to wait 4 PM to get our room and we didn't complain about it.
Restaurant experience wasn't good also. No grilled meat except for pork and the waiter saw us coming and he did not set up the table for us. We had to do it our self.
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- Also Known As:
- Lti Hotel Mahdia
- Mahdia Beach
- Lti Mahdia Beach
- Lti Beach Mahdia