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“Don't do it!”
Review of Hotel Machmoum

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Hotel Machmoum
Ranked #103 of 119 Hotels in Hammamet
Reviewed March 11, 2012

We travelled to Hammamet in Febuary-bad Idea,it was freezing cold,similar weather to home (London), anyway thats obviousley not the hotels fault!!
As soon as we landed,there was a mix up our transfer had a different hotel listed to where we were actually going.We got to the hotel, a party of 6,including my 7month baby. The reception area was colder than outside...okay we thought, we are hungry and tired it will warm up soon.
Well we ended up going down to our dinner in coats scarves and gloves|!! my baby starting sneezing... staff couldnt speak English,food was cold.no menu ..first night-disaster, and didnt get better.

No fridge in room,no kettle,had to pester hotel staff for fridge or minibar as they called it! got a manky old fridge two days later and had tp y for it too.

No entertainment,no heating,no decent food,had to move to a diiferent hotel in the end,not a happy experiance!! :(

  • Stayed: February 2012, traveled with family
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2  Thank Gosh2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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24 - 30 of 268 reviews

Reviewed February 17, 2012

We have just spent 5 of our 7 days in Hammamet the 3* Mechmoum hotel as our Holiday Provider could not place us in the 4 star Majesty Golf we were booked in as it was closed.. This Februaryhalf term 2012.

I have to say this has been one of my worst experiences of all the places thay I have stayed and I am not opposed to an economical holiday!

The hotel itself corridors/restaurant lobby were freezing cold we had a baby with us on this trip the hotel rooms themselves were nice and warm though making the draft once you left even more unbearable.

The rooms in general were clean and cleaned everyday, I would say the bed linen and the bath towels were in need of replacement. The bathroom could do with a deep clean and replacing of shower curtains. If the hotel had not been freezing cold it coud possibly have dragged itselg to a 3 star as we had a balcony room overlooking the pool.

There was no safe, no hairdryer , no minibar , no iron everything had to be requsted and with additional daily charges. This alone was an issue but the attitude and disregard and in some cases aggression of staff was disturbing to say the least.

There was no in house entertainment at all other then the Saturday night disco, at which stage there were then a lot of large no of strange characters roaming the hotel and shouting anf fighting their way into the night.

On one occassion cold food was served and we were told to reheat this in the Microwave ourselves, on complaining we were given free meals the following night whih had a marked dfference. But the staff member that we complained about scowled and was aggresive towards our whole group for the rest of the trip.

2 days prior to our return this staff member decided that we no longer could have the minibar that we were paying a daily fee for as t was needed for thr babies milk had to be given to anothet customer! This is when we left at stayed at another hotel.re very reas

The manager seemed a nice man but a little to mld mannered to take control of these staff or put the heaing on as he appeared afraid?

Spa treatments at the hotel were very reasonable prices but in a cold enviroment but still worth the money!

  • Stayed: February 2012, traveled with family
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2  Thank MEERNUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 9, 2010

We had the best holiday ever, we travel to tunisia a lot to lovely hotels but nothing beats a good barman and great service for my children the animation team very helpful, the hotel is not the best but the staff make up for that, we laughed so much during that holiday i just hope its the same staff this coming holiday i cant wait.

  • Stayed: August 2009, traveled with family
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1  Thank ScotlandJimmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 3, 2010

I've read alot of bad reviews for this hotel and believe them ALL to be WRONG! This was a great hotel and all the staff were friendly and had a laugh with you. We went half board and the food was really nice, The pool was open all night and they even brought us wine to drink in the pool at night. The holiday makers were from all over the world and we made a few friends from Germany and England. The bed was decorated differently everyday and everything was clean. We even played water polo with the staff and their was a photographer that took and sold pictures thoughout your stay there, He didnt hassel you to buy them either. The staff were exceptionally good when we realised we didnt have a travel adaptor, They made one for us!! The Bar man made jokes with us and gave us free cigarettes. I highly recommend 'The view' bar along the parade, They are really friendly and speak good english, We even did some drunken karaoke and a shisha pipe!

Go and have some fun!!!

  • Stayed: September 2009, traveled as a couple
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2  Thank smiffy660
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2009

What a horrible horrible place! Dirty, grotty, dark, awful food, michael jackson album on repeat at the pool- ALWAYS, broken aircon, doors that don't lock, and much more.

Please don;t stay there!

  • Stayed: October 2009, traveled with friends
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2  Thank Shadow212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2009

Don't be fooled by the brochure this did not leave up to expectations.

• Half-board but no complimentary drinks were available, including water so I got dehydrated and sick.
• Loud music from 8.00am in the morning.
• Hotel staff tried to charge us for food, even though we were half-board!
• All beauty treatments closed – the hotel was like a ghost hotel, or worse that horrible one from The Shining.
• Entire holiday was a shambles, hotel dated, staff were rude and the food was gross.
• We had no transport to and from the hotel, even though we paid for it.
• Entertainment was poor.
• Have to pay extra $ for safe.
• Prepared to be harassed, even when you are at the hotel. Hotel staff allow people to sell to you at the pool.
• Tampons in the sea- pretty gross.
• No nice food, anywhere.

Just don’t go there. Seriously.

  • Stayed: June 2009, traveled as a couple
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5  Thank KatiegCambridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2008

I am a young single man and have visited Tunisia several times over the last ten years, and have stayed at many different hotels. This was my first stay at the Mechmoum, and I have been moved to write after reading some of the other negative reviews. I thought that the hotel and all the staff, as well as the food served in the hotel restaurant was wonderful! The rooms and public areas were very clean too. It is true that there weren't many other British staying there, but that is because this hotel isn't featured in many brochures. I booked via Olympic Holidays. Would I stay at the Mechmoum again? You bet!

  • Stayed: October 2008, traveled solo
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3  Thank Cityboy1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Machmoum

Address: rue du 14 Janvier | Rue Du 14 Janvier, Hammamet 8050, Tunisia
Location: Tunisia > Nabeul Governorate > Hammamet
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#55 Spa Hotel in Hammamet
#67 On the Beach Hotel in Hammamet
Price Range: $22 - $60 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Machmoum 3*
Number of rooms: 142
Official Description (provided by the hotel):
We offer you the comfort of 150 double, triple or quadruple spacious rooms (chambers), among which 17 family consequences (suites). All are equipped with TV, phone, bathroom with bathtub, air conditioning (in July and August) and heating with individual regulation, plate glass window, terrace, balcony or own garden. A junior continuation (suite) with balcony giving onto the garden and the swimming pool, lounge (show), dining room, TV in the room (chamber) and in the lounge (show), the minibar, the Jacuzzi. The Restoration Spacious restoring non-smoker. In the summer months tables are raised (drawn up) on the big terrace in front of the swimming pool. Snack bar (Snack) Pizzeria at the edge of the pool* (opened in summer). Bar beach (range) for fast food and refreshments* (opened in summer). Bar *, coffee (café) maure*. FITNESS CENTER Covered swimming pool warmed in winter ... more   less 
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Also Known As:
Mechmoum Hotel Hammamet

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