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“Amazing Hotel”
Review of The Sindbad

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The Sindbad
Ranked #30 of 118 Hotels in Hammamet
Certificate of Excellence
Wakefield, United Kingdom
Level 4 Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Amazing Hotel”
Reviewed September 22, 2013

Just back from one of the most relaxing weeks holiday in a long time. Very friendly welcome from the front desk on our arrival and then a cool welcome drink. Arrived at 10am and was given a room straight away. Wow what a room....really large, massive bathroom with separate shower and toilet..lovely terrace outside and then it was off to the beach. A quick dip in the infinity pool and on to the Beach Bar for lunch. All the staff were brilliant all week and a special mention to Ahmed in the Beach Bar who had put up with a few customers who thought they were dining at Gordon Ramsays and not a bar/restaurant on a beach. we went half board one night was Al Carte next night buffet. There was so much choice at both breakfast and dinner. One night we dined in the Thai restaurant and that too was very good. The only down side was the flies.....every where constantly - but this is a trait for Tunisia the hotel could invest in some sort of zappers on the walls to kill them off, but fair to say there was nothing in the bedrooms. People must bear in mind that you are visiting a two tier economy they even have money or they don't. The ones that do like to flash the cash and do so at this hotel. we think this reflects how good this hotel really is....dont listen to the doubters on Tripadvisor go and see for yourself you will not be disappointed

Room Tip: Just ask if your not happy
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  • Stayed September 2013, traveled as a couple
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Helpful?
3 Thank castigers1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (49)
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English first
Zurich, Switzerland
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 10, 2013

Unfortunately this hotel don't take care of the residents clients because they have already regular non-residents customers that goes to the beach or the infinity pool at night.
After a long trip in the heat, we were received with a very cold welcome not even a drink as other countries do.
First oval, the room expenses was taken from my credit bank account two month before arrival. This was despite the booking policy, saying that the reservation can be cancelled one week before arrival. Our Room was very nice and clean inside but the location was a bit weird, we get lost almost 6 times before finding it. One side of the room has a wasteland view and the other side to a courtyard. But ok, we don't care about the surroundings of the room. We asked to have breakfast in the room, everything came on exact time, but the quality is definitely not good and fresh (croissant and orange juice) as 5 stars hotels do. First night at 9.30 pm we go to beach bar infinity pool, well dressed etc. The waiter tell us that's fully booked, we tried to insist a bit but he ignored us. The two other restaurants were completely empty and not attractive to eat there, so we went out to find something (go to the marina). The all four times that we went to the beach you had to insist to be served ( sunbeds and food) and if you don't give tips they let you know about it. The waiter in the infinity bar never managed to serve us, I always went by my own to the kitchen to order. He was too busy to take care of us and if you go to their cash desk to reserve a table they tell you: you have to call this number! ok, but this is not a good service ! Apparently they serve well only the people they know and the regular costumer. I don't have anything against that but then don't charge huge amounts for very poor service. Woman in the spa was insisting toooooooo much to take a package or a treatment, she was too much commercial, witch made me run. Conclusion: they treat Tunisiens better than tourists. They think we are stupid.
Positive things: Beach and room was nice. But if you have to deal with the people working there, it's something else.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
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Helpful?
4 Thank Bassouma_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stavanger, Norway
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 1, 2013

I have been to several 5 stars hotel in Tunisia and this one has nothing to do with a service that we expect from this category. It all started with the check-in, no welcoming and rather rued personnel. After a while when they had found our reservation we finally got our room, none of the rooms have any nice view, either you have everyone passing by in front of your room or you are looking at your neighbor. The room in its self is correct and nice, and the hotel has a charming structure. What surprised me the most was the beach staff, the beach in its self is nice as well as the sea, however the personnel working here has no idea what service means, we got towels taken from some others chairs and you could never get the best places as these had already been reserved for people that were more important than their guests and that where paying to get these places, and most often seemed to be people not staying at the hotel. The food is ok, but you need to struggle to get a waiter and we never got our meals together, always one plate at a time. If you want a place to show off and doesn't care about a 5 stars service this is the place. The outdoor pool and the beach seems to be the place to be for rich Tunisians. And don't bring any food or water to the hotel or your room, they put up signs all over the place even at the breakfast tables. They even once checked my handbag when I was walking into the hotel. All in all this is a good hotel if you come in a group and want to party, but don't expect any 5 stars quality.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
3 Thank Elisabeth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor, United Kingdom
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 27, 2013

Hotel was def one of the best ones in the area, but as stated by others location is pretty awful. On very noisy dirty main road. First room we were given was above restaurant kitchen, next to a road which sounded like a noisy motorway. Asked to be moved, and as hotel was nowhere near full they did give us another room, better, but our balcony was on main walkway thru hotel!. So everyone walking past was almost in with us. Pool great, beach was kept clean. Taxis into town interesting, we always seemed to be picking up extra passengers on way there & back. Hammamet seemed like a place that was waiting to happen, or had been and gone!. We had a laugh. Food was good. If you going to Hammamet go to this hotel as the best in town.

Room Tip: Rooms in centre of comples in gardens or near beach much the best location
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  • Stayed May 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank bookworm10_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level 3 Contributor
23 reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed August 18, 2013

First thing - remember you're in North Africa and not Bournemouth. The hotel is located just off the main road into Hammamet - the road is busy, full of rubbish and smelly. Traffic is heavy and chaotic, the pavements are full of cars making safe walking impossible and the shops and cafes are scrappy and not particularly friendly, attractive, cheap or worth visiting. Walk through the gated front of the hotel and this is soon forgotten. However, if you fancy a walk outside the hotel, there is no where to go.

The hotel is quiet and tranquil. The architecture is typical Tunisian - white render, arches and lots of space given over to garden with lovely African flowers. We were given a 3 bed room and a 2 bed room which, despite requesting otherwise, were at opposite sides of the complex. The three bed room was really spacious with a TV, mini bar and patio. The two bedroom property was similarly nicely kitted out but, subjectively, significantly less 'five star' than the three bed.

The beach was a thing of beauty; clean sand, clear blue water and reserved for the guests of the hotel. It was busy at times but we always managed to find a spot. The hotel has three pools, one indoor. The infinity pool is really quite small and busy but the indoor pool and the other outdoor pool were decent enough and generally empty.

The food was hit and miss but there were some genuine hits. Having tried all of the staple Tunisian dishes, I could only conclude that there wasn't much to Tunisian cuisine, which probably didn't help matters.

So far this review describes a tranquil paradise with some ok food. So, here are the flaws. None are showstoppers but please read on and make your own mind up.

1. There's nowhere to go on foot outside the complex.
2. There was no hotel shop so no where to get drinks, snacks, newspapers et al.
3. There were no free drinks with dinner. If you wanted water, you paid (about £1.50 a bottle).
4. There was no games room, table tennis, tennis, badminton, boules or similar. So beyond swimming and eating, there wasn't much to do.
5. There was a grand piano in reception and everytime someone (good or bad) played it they were told to get off it.
6. There were numerous wealthy Tunisian day visitors (Butlins style!) who, at times, seemed to take priority over the resident campers. The day visitors were let in regardless of whether there was any space for them on the beach, in the beach side restaurant or by the infinity pool. As an example, the day we left there was a beach party (sponsored by Porsche) aimed squarely at the Tunisian non-residents which meant the the restuarant closed early for the hapless residents.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Jo1506hn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moscow
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 8, 2013

Hotel Sindbad 5* is one of a few true five star hotels in Hammamet. Constructed under moderate influence of national architecture this is a really quite place with the very polite and friendly staff. I believe the infinity pool and lounge zone are the main advantages of this hotel. Wonderful beach with clean sand undoubtedly can be compared with beaches in Dominican Republic, Maldives and Mexico. The food is perfect. Also, one of the advantages of this hotel is the total absence of noisy tourists from Russia.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
7 Thank 7971energie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Towcester, United Kingdom
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 25, 2013

I loved this hotel and stayed here with my young family. It has a real cosmopolitan vibe about it, the food at Les Villiers is really good for lunch and breaks up the monotony of half board buffet.

There are not many English staying here which is a blessing and makes a really chilled out break. The hotel is great to 'kick back' and relax and the sea is crystal clear and beach extremely clean.

Where the Sindbad needs to improve and become true 5* is to change the lumpy pillows, provide bigger beach towels and provide more sunbeds round the pool areas.

In all, we have had a very pleasant and relaxing stay at the Sindbad, they accommodated my request for an interconnecting room and therefore we had a huge room with our 2 children.

Room Tip: We stayed in rooms 184 and 185 which interconnected and were super quiet.
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Katef1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Sindbad

Property: The Sindbad
Address: Avenue des Nations Unies, Hammamet 8050, Tunisia
Location: Tunisia > Nabeul Governorate > Hammamet
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#7 Business Hotel in Hammamet
#20 Romantic Hotel in Hammamet
#24 Spa Hotel in Hammamet
#24 On the Beach Hotel in Hammamet
#26 Family Hotel in Hammamet
#28 Luxury Hotel in Hammamet
Price Range (Based on Average Rates): $
Hotel Class:5 star — The Sindbad 5*
Number of rooms: 154
Official Description (provided by the hotel):
Located in a magnificent lush garden surrounded by palm trees and exotic plants you will find The Sindbad a charming hotel. Guest accommodation is in Moorish-styled bungalows with all comfort and amenities necessary to ensure a relaxing holiday. The 145 rooms and 9 suites have been entirely refurbished and are decorated in a contemporary style with an oriental touch. Be seduced by our exceptional service and our refined cuisine, offering flavours from around the world at anyone of our four restaurants. For your well being and relaxation, the hotel offers a choice of three swimming pools, one fitness room, a spa centre, yoga courses and in close proximity a horse riding centre. The Sindbad is a part owner of one of Tunisia's most beautiful golf courses, Citrus golf. Guests at our hotel benefit from a free shuttle bus and reduced green fee rates. Enjoy the charm, tranquility and pleasure of The Sindbad with us. ... more   less 
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Also Known As:
Hotel Sindbad
Sindbad Hotel Hammamet
Sindbad Hammamet

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