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Hotel Paradis Palace
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Reviews (2,269)
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All reviewsanimation teambbq areashows every nightprivate beachsomething for everyonewater sportsvisited this hotelpancakesan amazing holidaychickenbeach restaurantpoolstunisiasalahchichavolleyballtip
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169 - 174 of 2,269 reviews
Reviewed November 1, 2013

Due to food poisoning caught in this hotel my girlfriend had to be hospitalised with severe diarrhoea and deep wound in her head, which incurred when she fainted due to loss of too much liquids. After 24h of infusion therapy I had to haggle over the price with one of the two hotels "nominated" doctors.
Doctor did not even attempt to carry any checks/tests to determine the cause of the symptoms; he knew outright that it could not have happened in the hotel "as it is a good hotel (his words)". The good hotel that keeps his name on the books and the doctor has steady income of tourist customers that he charges whatever he likes.

Back at the hotel nobody was interested, nobody even was aware that one of the hotels residents was hospitalised, even though it was done officially through the reception staff. The issue was escalated to front of the house manager Sadok, who replied that he spoke to our hero-doctor and was informed that it was no way connected to the hotel, even though we did not eat, drink or even go anywhere outside the hotel.

P.S.: please watch below as hotel will reply to this review how they sorry... However nobody in the hotel was interested while we were there having trouble, none of them showed sympathy or compassion, let alone offered some sort of compensation. Beware...

  • Stayed: October 2013, traveled as a couple
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4  Thank samgiz1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
plage-plaisir, Responsable relations publiques at Hotel Paradis Palace, responded to this reviewResponded November 7, 2013

Food poisonning in our hotel ? Why your friend was the only person in hospital ?

no comment !

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Reviewed October 30, 2013

I really don't know where to start !! The stay at this hotel was an amazing experience from the moment we checked in. We arrived at night and the check in was easy and fast without any disruptions. The rooms were excellent and clean with beautiful views of the sea. The food was really tasty with loads of choices. We celebrated my birthday dinner in the hotel and I had an amazing surprise in the restaurant of magnificent table arrangements and a cake all free of charge!! The staff all around the hotel are extremely friendly and helpful.. I made friends with tones of guests of the hotel from Germany, Russia and Switzerland and all the staff aswelll; Saima and Farookh in the Reception were very nice. DIDI was amazingggg and can do anything!! ( Don't forget to get your tshirt from him ) itz personalized and yes affordable And Maya & Waleed were very fun and entertaining.. I've been to many different hotels but this is truly one amazing place. If I hear anything bad about it I won't be able to believe it. Thanks Paradise Palace team for everything.. will definitely come back.

  • Stayed: October 2013, traveled with family
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4  Thank KarimH786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
plage-plaisir, Responsable relations publiques at Hotel Paradis Palace, responded to this reviewResponded November 6, 2013

And we will be very happy to see you again next year for another amazing holiday and thank you very much for your super review !

your Paradis Palace Team with the Animation !

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Reviewed October 30, 2013

We've just returned (family of 4, 2 adults, 2 boys, 11 & 8. British) from our first Tunisian family holiday. We've really enjoyed the holiday. The staff were very friendly, and the cleaners did a great job.
What I will say is that the entertainment/food is not english orientated, but do not let this put you off. The entertainment team work really hard, and are helpful when they can be.
When we were there 23-30/10/2013, the guests were mainly, French/German & Russian, our kids enjoyed the football and water sports, and got on with the other kids, and we enjoyed the peace.
We would recommend taking the pirate ship & the African dream trip. We really enjoy these and so did the kids.
If anything, I would recommend the hotel make more previsions for "english" as much of the announcements from the animation team were not in english, and you don't get the "chicken nuggest & chips" (but we didn't mind this).
Have a walk down the beach to the marina too, and do a little shopping....
Again, really enjoyed the holiday.

Room Tip: If you want an early night, go for the bungalows. Also, bear in mind that the WiFi currently is only in the Lobby & Arcade, no guest rooms have access.
  • Stayed: October 2013, traveled with family
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3  Thank Stuart H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
plage-plaisir, Responsable relations publiques at Hotel Paradis Palace, responded to this reviewResponded November 6, 2013

Dear Guests

Thank you very much for your super review and recommendation. Please note, that next year we will have an English tour operator in the hotel, what means, more English people ! So please come back next year and have a lot of fun with other English guests !

your Paradis Palace Team !

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Reviewed October 21, 2013

Just returned from a brilliant holiday at the Paradis Palace. Hotel was very good and most of the staff were very friendly,the lady on reception was brilliant with dealing with our transfers,the cleaner doing our room was fanfastic,the waiters were very polite and funny,there was a couple of miserable bar staff but that didn't spoil anything. overall the hotel was very clean, food was good and varied, the pool and bars were great and the loction directly onto the beach was brilliant

  • Stayed: October 2013, traveled as a couple
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3  Thank alanmitchell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
plage-plaisir, Responsable relations publiques at Hotel Paradis Palace, responded to this reviewResponded October 22, 2013

Dear Guests

Thank you very much for your super review. Wa re very happy to learn that you spent a brillant holiday in our hotel and that everything was at your satisfaction. Wedo hope to see you soon again, you are always welcome !

your Paradis Palace Team !

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Reviewed October 12, 2013

Location: directly at the nice beach. Wonderful water and waves
Room: round about 25 sqm in a bungalow with separate toilet (1 sqm). Bath and wash basin included in room (ca. 6 sqm)
Bed: 2 king size beds and one sleeping sofa, very comfy
Bathroom/Shower: included in the room. Bath could be separated by a curtain
Cleanliness: good
Air Condition/Heating AC working, heating via AC but not tested
WLAN: free in the reception area
Parking: free
Breakfast very wide range of food with good quality
Restaurant: see above
Language: Arabic, French, German, Italian, Russian ...
Staff: very friendly, helpful and professional
Credit Cards: western standard cards accepted
Sauna: I did not use the SPA
Pool: 3 differnt pools very clean and quite spaciuos
Extra benefits: I had a room rate all inclusive for a very low rate and even local beer and local wine is included.
Conclusion Very nice tourist hotel (it's also no problem to stay here for business) but no large concrete tourist development though they have a lot of guests. They have a lot of smaller 1 to 3 level high buildings in a kind of park. All was very clean, well tended and astonishingly very quiet. Definitely I will come back.

  • Stayed: October 2013, traveled on business
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1  Thank rogerfz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
plage-plaisir, Responsable relations publiques at Hotel Paradis Palace, responded to this reviewResponded October 22, 2013

Good idea, you are always welcome in our little paradise. Thank you very much for your super review and we do hope to see you soon again !

your Paradis Palace Team !

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