On arrival you are given a cocktail and your bags will be taken to your room you will be expected to tip so make sure you get some currency on arrival at the hotel. Make sure you get a receipt for all your currency exchanges and change a little at a time and ask for change you will need this for tips. Tips ! When we got here it felt hard work not knowing what is the expected. So in short
Tip the maid a dinar a day. Bar people a dinar every so often not every drink. When we arrived we was told we would get the same person at each meal as you have same table .. But we haven't found that was the case and so we tipped on the day for good service. Some are better than others. A dinar is roughly 40p its a fixed currency so no need to shop around. You need 10 dinar a day for tips etc. Don't tip in pounds they can't change it unless they ask a friendly guest.. You shouldn't change it you will be breaking the law.
The room, we was in the 7000 rooms they are good, clean with a TV some English channels bbc news and a films channel. Twin Beds! They are twins in almost all the rooms don't expect a double you will be disappointed. Our room looked out on to a lawn and had a seating area with table outside. We chose not to upgrade as we didn't think we would spend much time in the room and with free drinks in the lounge we spent more time there. The wi fi is free! And good. Skype home if you wish keep your phone on airplane mode with WiFi on and you will not get a big bill next month. Get bottled water from the lounge bar its free.
The food is very good salads and the veg are fantastic. Sweets pancakes cheese etc. Meat dishes can be a bit ropey ..however on the whole very good. Food is available all day in one form or another. Drinks are local beers, coffee sprits you will not be short of a drink. But you will not find any English brands but who cares. The pools are cold.. We was in November so one pool is meant to be heated but I never worked out which one? All day activities are happening I did the archery the instructor was really good the people who are sports people in the day are the entertainments team at night.. I will come to that later!! Weather in November is like mid summer in the uk. 25 c first few days we was here.. 19-20 the rest of the time the odd rain shower..and you can get a fresh wind. Sitting on the beach is ok it tends to be sheltered from the winds. On the beach you will get the odd seller and camel ride people coming up to you just say no thank you. And they will go away. The hotel did put some security on the beach who did tell a few of the sellers to do one ! In shops only pay less than 25 % for anything .. If they will not accept that ...walk away.. They will chase you down the street and take your offer if they dont just go next door they all sell the same stuff. We paid 10 dinar for a leather bag priced at 80 that's the game they play.. Your the one with the power. When done right its fun and they will have a laugh with you.. If you feel they are to pushy walk off..they normally mock you as you walk away.. Its normal and makes me laugh As you should enjoy your shopping.
Its Showtime ! Or not.. The guys work hard really hard.. And doing shows in 3 languages none of which are not your own must be tough. What you end up with is dance routines with the team miming to the likes of Grease. I have seen on trip adviser that a few people have said the team concentrate on a select few guests and I can see why they say that but I understand why.. Most people don't want to know I don't, and a lot of the guests are older and not interested. So the same few people mainly teenage girls are the target. Having said that a few of dancers are good. And its better than most and its a tough crowd.
We was with first choice Mikey was our rep and he was ok the meeting I normally hate was helpful and only lasted 30 mins. My only real beef with first choice is the low luggage allowance of 15kg most people we met had 20 or more remembering you can't guarantee the weather its a bit low.
I had a good time over all but wouldn't go back again and a week was enough for me more as Hamamnet is limited in things to see than the hotel. Which had a relaxing atmosphere and had hard working smiling staff.
Sadly we did have to complain about a cashier who accused us of taking more currency than we had asked for, and insisted we had as there was 3 couples who weren't given receipts for their money they had said no so it must be us?! which was ridiculous as the cashier had counted it out to us and we knew how much it was so we would have given it back.We tried to solve it with the reception desk but not interested. 3 days later the hotel said it was a misunderstanding and sent a bottle of wine and some fruit to the room as we are all inclusive it seemed a little bit pointless to me and felt that they didn't the complaint seriously. It did spoil the day for us and after that the holiday didn't have the care free feeling we hoped for. We told the rep mikey the same day he was sympathetic but two days later we still hadn't had a response so we had to take it to the hotel concierge our self s she told us she had heard about it and was waiting for further information from our rep which was disappointing as it should have been resolved next day at the latest as we was only there for a week 3 days is to long to resolve a issue. We will be taking that up with first choice.
- Official Description (provided by the hotel):
- Beautifully situated on the east coast of Tunisia, SENTIDO Phenicia spreads between a fine sandy beach and a garden of 11 hectares where mix generously palm and olive trees. For your comfort, the rooms of the hotel all endowed with balconies or terraces offer you fantastic views between the gulf and mountains of Hammamet, swimming pools or gardens. ... more less
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- Also Known As:
- Sentido Phenicia Hotel Hammamet
- Iberostar Hotel Hammamet
- Iberostar Hotel Phenicia
- Iberostar Phenicia Tunisia
- Iberostar Phenicia Hammamet