We booked on-line at Iberostar's website, and from the time we walked in the door, the staff were friendly, helpful and accommodating. There was a problem with the room we had booked, on the first floor, so we were moved to a smaller room on the third floor. After asking if they had anything larger available, the doorman took me to a much larger suite to see if it would work, and it was beautiful, so they handled that initial hiccup quickly and efficiently.
The hotel is a little older, and some rooms are a little drab, but generally clean and serviceable. The pool and entertainment facilities are wonderful, and the small section of beach a couple blocks away from the hotel is perfect. The lifeguard there was very friendly and helpful, and it was a great place for our three-year old daughter to play the day away.
The food was definitely the weak-spot of our stay. Many of the dishes were somewhat bland (especially the Tunisian food, which is unfortunate, and I hope the guests sample the Ojja or Market Kabr outside the hotel, as they are EXCELLENT). But, even there, the service at meals is very good, and the ready-made items, omelletes, crepes (at every meal!), and meats were well done, and there was always plenty of selection.
All in all, this was a good hotel, and even if it is not a 4 star by European standards, by Tunisian standards, it was comfortable and enjoyable across the board, and I would not hesitate to stay there again.
- Official Description (provided by the hotel):
- Approx 200 m from the hotel's own beach sector. In the centre of Yasmine, Hammamet (Tunisia). Built in Moorish style. Family–friendly complex. Elegant atmosphere. Lively entertainment program. Facilities for incentive-groups. ... more less
- Reservation Options:
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- Also Known As:
- Iberostar Chich Khan Hotel Hammamet
- Iberostar Hotel Hammamet