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“Lovely Refreshing Break”
Review of Chich Khan

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Chich Khan
Ranked #38 of 119 Hotels in Hammamet
Reviewed December 7, 2011

I have just come back from staying at this hotel with my boyfriend. We went for a week really enjoyed ourselves. After getting the holiday at a good price and reading the mixed reviews we didn't really know what to expect. We made friends with a few other couples which made our holiday 100 times better.

We arrived at the airport and to set a bad first impression our bags were near enough snatched from us and taken to our transfer bus, of course the porter then requested money from us. We learnt fast as the people are very poorly paid and rely on their tips. Its not bad when they have actually done something.

We arrived at the hotel and it looked beautiful, we stepped inside and it was grand! Absolutely gorgeous, we were advised to leave our bags by reception and fill in the checking in form. Whilst we started to do this we got our 'All inclusive' wristbands and were given our first drinks. We collected our room key and had the bags brought up to our room.

The room was spacious but cosy, had its own balcony with patio furniture, good sized bathroom and separate toilet. Lots of wardrobe space, small fridge, lots of mirrors, air conditioning and a bed big enough to fit four people in. The bed was comfy and easy to sleep in, only downside was not having two pillows.

There was a lot of different choices of food at mealtimes as well as snacks available from the bar during the day. There was always things that fussy eaters would be fine with as well as new dished to try including Tunisian specialties.

During the day the animation team were great and had many different activities lined up for all ages. This carried on into the evening with shows of traditional dancing, belly dancing and karaoke were a few but all the entertainment was great!

To make the most of the weather we needed to be up around 10 to catch the most of the sun by the pool. We usually stayed there until about 2 then either did some activities, went for a snooze or hit the shops. We did go on the quad biking trip which was amazing! SO much to see, 2 and half hours of tearing up the dirt.

The shops were quite repetitive, although we did get some bargains. Few of the shops were fixed price and most were haggling shops where you got hassle to go into the shops as we looked typically British. We found if you didn't make eye contact, said no Thank you and just kept walking they tend to not bother. As soon as you should interest in the shop they are there, on you, trying to give you a good price...which you can usually get a lot lower than what they ask for.

Overall the holiday was great. It was nice to get away, relax in the sunshine and enjoy spending time together as well as meeting new people. I would defiantly recommend this holiday but it depends what your looking for. If you want to spend a lot of time in the hotel then its great and you have chance to be busy or chill out. Its up to you what you make of the reviews but the holiday is what you make of it, there is a lot of opportunities to go out on trips but none really took our fancy. We had a great time though.

Room Tip: Rooms near the central balcony are nosier but still nice.
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  • Stayed: November 2011, traveled as a couple
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1  Thank Steph M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H0tel_Chichkhan, Responsable relations publiques at Chich Khan, responded to this reviewResponded July 16, 2014

Dear Customer,

Thank you so much for sharing your very nice review. It is a satisfaction for us that you spent with us stay at Chich Khan.

The opinion of our clients is always very important. Comments like yours constantly motivate us to continue improving our exclusive and personal service, so that our customer can enjoy a wonderful time in our hotel.

We hope to have the opportunity to welcome you again with us.

Sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,535 - 1,541 of 2,379 reviews

Reviewed December 5, 2011

start with the resort first i think.
yasmine hammamet is all but about closed down and i dont mean just for the season, some massive hotels here but some have been closed down for 2 or 3 years.
booked this holiday with thomas cook and they are still showing a pristine beach in there 2011/2012 brochure but the truth is its disgusting, every one of the beach food outlets/bars have closed down and again been closed down for a long time now, there is even one that has burned down. the very very few shops that are open all sell the same worthless rubbish, the hassle is the worst ive ever had, some shop keepers are extremely rude, worse still in the markets.
basicly there is nothing to do in yasmine hammamet....nothing at all. i trip to nabeul market on friday and a afternoon in hammamet town just up the road is a must just to break your week up.
the hotel..............!
very very clean, always someome somewhere cleaning.
the rep amanda works very much for the hotel in my opinion. she will encourage tipping the hotel staff.........saying that it is customary, there is NOTHING customary about tipping. but i will say i did tip one waiter very well on day 2 of our holiday and he never came anywhere near us again.
there is a lack of facilties at chich khan. the steam room consists of just a running tap of hot water and the steam room barely gets warm, this is only free AFTER 5.30pm, otherwise its 10 dinar.
the outdoor pool is stone cold,,,, all year round iam told.
the indoor heated pool is the most depressing room in all the hotel, you will need a torch because its so dark in there.
the food is not of a good standard. none of it is hot, same sauces are used everyday just mixed with a different meat or veg. the beef is NOT beef, i should think it will be horse meat that is used. by day 5 of your hoilday, you will be ready for a good meal back home after 7 days of this crap.
the staff...........!
the staff are very well trained and very polite, can not fault the service at chich khan, they all work very hard and are all very helpful.......................BUT, i was offered cocaine and marijuana by a waiter who worked at chich khan 200 yards up the road from the hotel on his day off, the rep amanda said "no way would it be a member of staff" ho yes it bloody was, i knew him from the resturant and saw him again 2 days later. then rep amanda said "well it would not be the real stuff, they would not be able to get hold of it". how the hell would she know that. overall not a good rep for thomas cook.
take an extra pillow. the hotels pillows are rock hard just like the mattress
the hotel computer is free but very very slow (and shuts itself down alot) even if nobody else is logged on to modem and it often does not connect the internet so take your own laptop or notebook, plenty of plug sockets, some people unplugged a lamp.
nothing to do for the kids, nothing in the whole resort so beware if your taking kids.
worst hotel ive ever stayed in. will be very carefull if i ever book with thomas cook again, they do like miss selling hoildays, not happy with them at all. so glad i didnt spend alot on this holiday.
TUNISIA..............never again, the whole place is a dump.

  • Stayed: November 2011, traveled as a couple
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1  Thank caterpiller938
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 5, 2011

We arrived at this hotel and lined up to get our arm bands which were done quickly
Great start we thought . Then we were taken in to a pleasant looking room to be told about
Our all inclusive and what the hotel had to offer.after this we were given a welcome drink .
Good as we needed it.anyway we were taken to reception to be given our rooms good .
All we wanted to do was see where we were going to be for our week of comfort.
Most people were given keys but some like us were told we would have to come back in 15 mins
Ok well we were told to go for a drink and when we were finished our room would be ready.
We took 25 mins as we got talking as you do.went back but told our room was not ready.
Ok but there is only so much to talk about to people you have just met. Again went to the bar and decided to start the holiday with a couple more drinks .then went back to reception to be
Given our keys at last we were on our way .got to our room and we were shocked towels on floor rubbish scattered all over floor bed linen everywhere .not a good start back to reception
And they looked like they had never seen us and were now whispering and speaking in arabic
We watched one switch the keys for another set and smiling said we don't understand.
By this stage we were not happy he come with us and opened a room door to a room half done
Now my temper levels were rising and thoughts best kept to myself were creeping in to my head.we grabbed our bags and were going back to reception again followed by a smiling receptionist arguing all the way .asked to see the manager which was ignored .a set of keys were given to the smiling receptionist who was now insisting on taking our bags even roping in
Another bag man to help him .we were not having any of it and after a brief discussion got rid of roped in one.got in lift and again went to try and find a room with smiling one. Another door opened another room half done.towels and stuff scattered all over floor.but by now it had taking.
2 hours and my wife had had enough and said look the room is huge and it was big lounge.
Big bedroom 2 toilets a bat and shower room balcony tv had to get them to clean room and fridge and decided to stay.was it worth all the hassle no was the holiday good yes did the hotel get better yes .we are well travelled and this was our second visit to Tunisia we love the .
Country we love the people the food was good the waiters and bar staff and people in restaurant
We did tip as was expected would we go back yes to this hotel yes.

Room Tip: Leave bags in reception go and look at room. Remember you are in Tunisia and you will be fine.
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  • Stayed: November 2011, traveled as a couple
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2  Thank shaz381
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H0tel_Chichkhan, Responsable relations publiques at Chich Khan, responded to this reviewResponded July 16, 2014

Dear Customer,

Thank you so much for sharing your very nice review. It is a satisfaction for us that you spent with us stay at Chich Khan.

The opinion of our clients is always very important. Comments like yours constantly motivate us to continue improving our exclusive and personal service, so that our customer can enjoy a wonderful time in our hotel.

We hope to have the opportunity to welcome you again with us.

Sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 24, 2011

Just got back yesterday 23/11/11 after spending a week there, we were had a great time considering the time of the year,the hotel may not be top of the 4 star elite! but it certainly make ups for that with good food large hotel rooms,out side there are nice swimming pools,also you are waited on hand and foot by the restaurant and the bar staff,
People may find the journey from the airport to the resort a bit of a eye opener because parts of Tunisia are poor rural areas! and when venturing out you can get hassle from the street traders but we were not put off we just gave them a firm no or no thanks and carried on our way,its got a fantastic mariner with multi million pound boats from all round the world in it,
if you like Roman site then this is a country with some fantastic sites like El Jem a 2000 year old coliseum one of the best remaining in the world,also the Tunis national museum, Carthage etc, would we go again most certainly and its dam site cheaper than any where the Euro has landed.

  • Stayed: November 2011, traveled as a couple
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2  Thank tredlevel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 22, 2011

Booked quite late and paid £ 330, as local travel agent had been in April, seen this hotel and said it looked good.
A lot of people slate this hotel, but please remember this is only my opinion i am giving, and i hope it helps.
We arrived in the thunderstorms, motorway flooded and it took 7hrs to get to our hotel, then we had 3 days of drizzle. The hotel entrance was large, warm and inviting. As well as the reception staff being very helpful..
Our room was beautifully clean, with the sheets being folded in a lovely, creative way and pressed flowers in the bathroom , a nice touch..
Also the bed was enormous and very comfortable..

You always get people moaning about the food, but we found it varied and hot. If people did'nt pile their food sky high on the first visit, then every night you could have a different dish. We tret every one with the same respect as we would want in return. Hence we had a good laugh with the waiters and tipped one in partcular, as he was so happy all the time. Pool outside was cold(november),and cleaned every day. Sunbeds were plenty, and you were given a foam mat to put on top. We found the grassed area to be best as just away from the pool side. Animation team worked hard and could be a bit loud at times. But they knew who was up for a laugh (alison,olivia) and who wasn't .

Resort itself was very quiet, but when we did venture out, we got pestered by bar/sop owners. We always said a polite no, but it does get on your nerves as they follow you down the street . OVERALL IMPRESSION :
Because of what we paid it was an o.k holiday and we accepted the standard within the hotel. If we had paid £ 400 upwards, then we would be dissapointed.
We met some lovely friends while there and will keep in touch. WILL WE RETURN ???? i WOULD SAY NO ! Both Sam and I said it was a one off and next year would be Greece. HOPE THIS HELPS A LITTLE FOR ANYONE WANTING TO GO........IF YOU GET THE WEATHER, LIKE ANYWAY. THINK YOU WILL ENJOY IT.

CHEERS
MARK

Room Tip: Ask for a room away from the lifts....gets very noisey into early hours
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  • Stayed: November 2011, traveled as a couple
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8  Thank valentinoR46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 21, 2011

me and my partner stayed here and we were very impressed by both the hotel and the staff, the facilities were perfect for our needs, in an area that didnt house much. The choice of pools, outdoor activities and indoor beauty salon were all a hit.

the rooms were very large and had a beautiful view from the hotel balcony inland of Tunisia. the food was brilliant and had such a selection of fresh fish dishes and traditional dishes, as well as the usual chips for children.

i would say that this hotel is more for families rather than couples, but still our stay was perfect..

  • Stayed: March 2011, traveled as a couple
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3  Thank Chloe W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H0tel_Chichkhan, Responsable relations publiques at Chich Khan, responded to this reviewResponded July 16, 2014

Dear Customer,

Thank you so much for sharing your very nice review. It is a satisfaction for us that you spent with us stay at Chich Khan.

The opinion of our clients is always very important. Comments like yours constantly motivate us to continue improving our exclusive and personal service, so that our customer can enjoy a wonderful time in our hotel.

We hope to have the opportunity to welcome you again with us.

Sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 21, 2011

We stayed here from the 2nd November and is was awful, everyone was complaing. There is only one bar open if your at the pool you have to walk up 2 flights of stairs. There is no food from breakfast until lunch time and that is only in the one resturant. it says on their information sheet that snacks are available but they are not. The food at lunch is exactly the same as in the evening. Most of it is cold. There was no toaster in the mornings. I have never been to hotel where most of the people were complaining about the food and just walking away with empty plates. I actually lost weight while i was there, something that has never happened before. Alot of people also had sickness and diarohea. The smell of raw sewerage in alot of the rooms and stairs is awful but the ~Thomas Cook rep was useless. She even told one gentleman to go away after he complained for the 4th time. She seemed to be only interested in you if you was booking an excursion with her. The hotel is definately not a 4 star i would rate it only just a 3 star. It needs alot of tlc and for an Ibeostar it was a complete let down. As for the small beach it was awful filthy old bottles , shoes etc just left there the bar was a run down old shed which was closed. All the other hotel beaches were gorgeous. I would say if you booked a holiday here see if you change it . We also had no balcony but the staff are very good and polite and are very good in conversations with anyone

Room Tip: There didnt seem to be any
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  • Stayed: November 2011, traveled with family
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1  Thank Sue H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chich Khan

Address: Rue la Medina | Street Medina, Yasmine, Hammamet 8056, Tunisie, Hammamet 8050, Tunisia
Location: Tunisia > Nabeul Governorate > Hammamet
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Top resorts Hotel in Hammamet
#28 Spa Hotel in Hammamet
#33 On the Beach Hotel in Hammamet
#33 Luxury Hotel in Hammamet
Price Range: $39 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chich Khan 4*
Number of rooms: 280
Official Description (provided by the hotel):
Approx 200 m from the hotel's own beach sector. In the centre of Yasmine, Hammamet (Tunisia). Built in Moorish style. Family–friendly complex. Elegant atmosphere. Lively entertainment program. Facilities for incentive-groups. ... more   less 
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Also Known As:
Iberostar Chich Khan Hotel Hammamet
Iberostar Hotel Hammamet

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