We chose this hotel because of its brilliant ranking on Tripadvisor and also liked the idea of an adult hotel. We were definitely not disappointed!
Location: There are shops nearby although we didn't visit any of them. The beachfront location is excellent. It's lovely to be able to see the sea from the hotel (although you can't see it from everywhere). The beach itself is very nice - soft sand, water not the clearest I've ever seen but perfectly ok. Didn't find the fruit sellers to be much of an issue at all although it was low season. It probably isn't an ideal location if you really want to go for walks every day as it's about half an hour's walk (one way) from the main town of Hammamet. Hammamet itself is quite nice for a wonder around. We went to the medina in the morning and the hassling wasn't really that bad although they didn't seem to go in for bargaining very much on the smaller priced items. The city walls are worth seeing and some of the walk is quite picturesque. You can walk all the way there along the beach but you have to do some clambering over rocks or down the roads, which are a bit manky in places with rubbish etc.
The room: We had a superior sea-view room. The sea view was lovely although probably not worth it for us as we didn't spend much time on the balcony as the rest of the hotel was so nice to relax in. The room itself was gorgeous. Very spacious, lots of wardrobe space and very stylish! Could have done with more hangers and a better hairdryer and careful if you're not in a couple as part of the bathroom has a see-through wall! Separate toilet was a nice touch. Bed was a bit hard but we like hard mattresses so not really a problem. Pillows not great but again not a major issue. Water restocked every day which was brilliant. No room service or mini bar if that bothers you! I guess if it was 5 star I would expect you could get some food up to your room as part of the all-inc deal.
Rest of hotel: The hotel was really nicely done out: stylish and with some nice Tunisian touches. Some of the corridors near our room (127) were stained and a bit smelly which was a shame. There are plenty of areas to sit with different styles including the lounge area near reception which also has a bar with outside seating too, the pub, the Moroccan cafe/bar, and just random chairs that are scattered here and there inside and outside. The pool was gorgeous - really big, nice water (not too chlorinated), very very clean, a bit cold but refreshing once you got used to it. The area around the pool was lovely too. Lots of nice trees, clean, spacious. We did reserve loungers a few days as we saw lots of people doing the same and panicked! However there were always some spare (however the ones that stay in the sun all day do go more quickly). We didn't use the indoor pool but it looked lovely. We played table tennis a couple of times which was good fun and also used the free pedalo (there are also catamarans and kayaks). There's also a gym and spa but we didn't use either of these.
Entertainment: We were actually looking for a hotel that didn't have loads of cheesy entertainment and I'd say this hotel has just the right amount. The evening entertaiment is low key and not really to our taste although we did watch the belly dancer and that was ok. You could always get away from it if you didn't like it though which was great. The animation team were brilliant - really funny and friendly and much to our surprise we did join in with a few activities such as pilates, aquagym, boules and table tennis and they were good fun. They do play loud music every day but Sunday but it's only for an hour or so so not a problem in my opinion. It was really good how they tried to ask everybody if they wanted to join in with any activities but without being too in your face or annoying!
Food and drink: One of the best things about the hotel was the food. It was absolutely brilliant! I find it beyond belief that people say there is no choice. We had a big variety of food on our plates every day and didn't get bored at all for a week and felt we wouldn't if we were there for longer. Breakfast had things like omelettes and eggs cooked to order, pancakes, cold meat and cheese, thick bacon, arabic style sausages, tomatoes, beans, loads of different pastries, fruit, cereal, toast, and the most amazing fresh donuts (get there early though!). The list goes on! Lunch was fresh fish, pizza, pasta, chips, a big range of salads, and then a range of different meats - grilled or in some sort of sauce plus different types of rice. It's hard to remember there was so much! Dinner was similar but a much bigger selection and slightly fancier things. We're not big pudding people but found that the puddings were generally fantastic! Lots of different types of chocolate cake and tarts, lemon and orange flavoured things, creamy desserts, ice cream, sorbet and lovely chocolate mousse every day. Sometimes there would be a bit of a theme and there'd be loads of fancy biscuitty things or mini cakes. We usually had the lunch buffet but on our last day we were missing dinner so we also went to to the restaurant for an early dinner and there was a really good choice from the menu such as steaks, pasta and pizza. We had pizza and chips and it was really lovely. (I always scoff at people who have chips with every meal but once I tried them I became one of those people!!!). I guess if you really do not eat anything but burgers and chips and very plain meat you may struggle. Although I felt there was loads of plain stuff it was more of a French/European variety e.g. steak rather than English e.g. burger. We were looking forward to eating in the Tunisian and International restaurants but am ashamed to say we loved the buffet dinner so much we didn't in the end. Next time!
The drinks were a mixed bag. There was a nice menu of cocktails and mocktails and these were generally nice enough though not really UK standard. The rose wine was lovely but the white was pretty foul and the red not much better. The beer was lovely. One criticism is that you don't know what's all inc on the menu - it doesn't make it clear. Also it was a shame the beach bar closed when we thought it was supposed to be still open in Oct. The pool bar was fine and there was wine available sometimes as well as beer, coffee and soft drinks. Shame about the glass washing method, as others have said!
Staff and service: Generally all of the staff were friendly and helpful, but particularly the main chef who always waved and said hello to us (probably because we ate so much food and he recognised us!), most of the food waiters, the pool guy and the animation staff, especially the latter who seemed to be the most at ease chatting to westerners. The pool bar staff were friendly but we sometimes felt they were talking about us in their own language as they would say something and then look over and laugh! I think the infamous towel lady must either have left or been on her holiday when we were there as this one couldn't have been more smiley! The drinks service was fine. I guess it wasn't lightning fast in the evening but it wasn't really a problem. We found if we say outside for dinner or lunch, service was slower, but again it wasn't ever really a problem and if we asked we soon got a top up but usually we didn't need to. We didn't really find the need to tip although did notice some other people did so and possibly got a slightly faster service because of it. Not really an issue though. We felt a bit as though a tip was expected by the porter on arrival and departure but we didn't have any spare change so he didn't get any!
Liked the welcome drink and food plate in the room - a really nice touch.
Thomas Cook: We found them rubbish during the booking and pre-travel process: website had different flight times every time we looked at it and we couldn't check in online due to some glitch. Also didn't find the travel agent staff very friendly so booked online. The outgoing flight was delayed by an hour. The rep who took us to the resort was informative and helpful and the resort rep was particularly good - really knowledgeable. We had a minibus transfer on the way back and no rep was there which may annoy some people?? The flight home left early and was fine. The planes were ok - a bit tatty I suppose. The food was pretty good, especially the curry on the outgoing flight. We did one excursion to Nabeul medina and a wine tasting which was by a local guide. It was good for what it was - it was just an easy way to see stuff. You didn't really get taken around which suited us just fine.
Although I wouldn't quite rank the hotel was 5* as Thomas Cook does (in fact it is ranked 4* by the Tunisian Tourist Board) it was absolutely brilliant and thought it was great value for money. If you want a relaxing holiday in lovely surroundings with fantastic food and some activities but not too much, this is for you! We were really glad we did the adult only thing as it avoided the whole kids entertainment and burger and chips vibe. Definitely would return to this hotel (every year if I could!!).
- Official Description (provided by the hotel):
- The SENTIDO Aziza Beach Golf & Spa is one of the best hotels in Hammamet. It is characterized by a harmoniously integrated architecture into the natural site, and it offers all the comfort and luxury corresponding to expectations of demanding customers. Standing as a shareholder in the Golf Citrus, the hotel golf in Hammamet offers you training courses at reduced costs with a free shuttle between the hotel and the golf courses of Hammamet. The Aziza Beach Golf & Spa is qn ADULT ONLY (>16) hotel. ... more less
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- Also Known As:
- Hotel Aziza Thalasso Golf