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“3star all inclusive”
4 of 5 bubbles Review of Omar Khayam Club

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Omar Khayam Club
Ranked #51 of 117 Hotels in Hammamet
west yorkshire
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“3star all inclusive”
4 of 5 bubbles Reviewed May 3, 2014

A perfect 3 star resort. Clean, good food and staff very helpful and friendly. Would definitely go there again . The entertainment was corny but funny. Thank you for a lovely stay and fabulous holiday. Our first holiday in Tunisia and it won't be the last ! One question though, why do people travel abroad and still want to eat junk food like burgers ? I thought the idea was to experience new things, but seriously if you pay for a 3 star don't expect a 5 star !!!!

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank BoothyWestYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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804 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (91)
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English first
Lewes, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed April 26, 2014

Arrived here for a weeks holiday with my son from the 9th to the 16th April. Hotel was surprisingly quiet, but they explained their season did not start until May. All the hotel staff were friendly and polite, and they would bend over backwards to help me and especially my son which was most appreciated. However, what made the holiday was the location and the brilliant Animation team. The beach was amazing, and you could quite easily think your in Jamaica etc. Just beware of the annoying illegal seller's though !! With regard to the animation team, they were simply fantastic keeping the guests entertained from 10am through to 11.30pm. Therefore a big, big thank you to Toto, Daly, Mamadou, Hassan etc for keeping me and my son entertained. Without you guys, it would not have been the same. With regards to the food, I have seen lots of negative comments etc. However, for me and my son the food was always hot and their was plenty of variety. My only complaint would be the appalling treatment of paying guests come 12pm, when we were plunged into darkness in the bar area once the bar had closed. Even though we had drinks, they insisted that the lights went off as the bar had closed. Unfortunately, find that a lame excuse and down right rude !! All in all was an ok holiday but nothing more, but I suppose you get what you paid for !! Praise again to all the staff and the animation team.

Room Tip: Get a lovely sea view, if you can ?
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank BigJohn104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CLEETHORPES
Level Contributor
101 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed April 22, 2014

We went here for a two week break on 6th April,We were checked in but had to wait to get in our room which was only average as its a 3 star hotel,we had a few issues that were quickly sorted out,but then it seemed almost every other day a problem arouse all be them small they still needed to be sorted out,like running out of drinks at only 9pm,which again after complaints were sorted,lights going out at 12am leaving guests sitting in the dark,also drinks were warm as no fridges on yet so warm wine even the water was warm and you could not have a bottle only a glass,running out of glasses and given plastic ones which they washed out so they retained the flavour of strong drinks,running out of cutlery having to eat your sweet with a knife and fork,the rep didn't give you any feed back about complaints,i went to the hairdresser and that too looked like she had used a knife and fork on it aviod at all costs,you can not repair this sort of damage,however having said all this the animation team were fantastic and without them i am sure this hotel will fall apart,most of the people we meet had problems and issues with this hotel

Room Tip: All the rooms seem of the same standard,but i feel it is worth pointing out that your towels are tak...
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GRAHAM A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed April 21, 2014

We arrived for a week at the Hotel Omar Khayam on 13th April. We checked in with no problems although our first impressions of the lobby area left us feeling a bit skeptical of what we had booked.We were shown to our room and although we had booked a limited sea view room were surprised to have a nice seaview. The room itself was basic but had everything we needed. We then went down to have a look around the hotel. This is where the stark realisation of what we had booked started to hit us. There was noone around and everything looked shut. We were approached by a man who turned out to be selling a pirate boat trip. He went on to explain the majority of the hotel was shut this included: inclusive non motorised sports, beach bar, slides and pools (except one) and there would only be 50 guests in the hotel in the week.
This led to lots of negatives at the hotel.
1) There was little to do
2) Limited food choice
3) Cold food
4) Staff that were not interested in good customer service
5) Running out of drinks and not being prepared to replace them
6) Running out of glasses
7) Dirty plates and cutlery
This hotel is not as inclusive as it sounds, you pay for sun bed matresses. You can't get a drink between 9.30 and 10 in the morning or after midnight. They turn off the lights in the lobby at midnight so everyone goes to bed. It was four days before we saw any snacks at all. There is no bottled water you can only have glasses.
There are some positives in this hotel and this is the animation team. A big thanks to Mido, Daly, Mamadou, Magui, Hassan and Toto without you guys we would have not had anything to do. We enjoyed Toto's 2pm quiz and playing darts during our holidays. Also the biggest positive was the amazing people that we met while we were there who made our holiday enjoyable.
This is not our first time in Tunisia as we have been for the past two years but was our first time at the Hotel Omar Khayam and will most definitiely be our last.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cuteyme22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Hammamet hotels

Southampton, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed April 10, 2014 via mobile

I have been to this hotel twice now and you get what you pay for everything is basic but the Animation team make the holiday they really do, they get you involved in activities and make you feel like a family :) Even when the weather wasnt great u woudnt mind as you would be inside and the animation team keeping you occupied. I was planning to return in the summer but unfortunately as i hear the animation team are no longer there I think I will look else where. unless BoBo, Hassen, Majdi ever return.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shelly248
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed April 6, 2014 via mobile

This is my second time here and I absolutely loved it. As per the first time all of the animation team, bar staff, restaurant staff & cleaners were amazing. Left things out in my room and they weren't touched or moved, felt very safe. I wasn't too great with the food as im a fussy eater but there is a big choice of different meals for everyone to enjoy. No problems this time other than the security were a bit unfair to the animation team as they were shouting at them for being in the reception past midnight. Beautiful view & your own section of the beach.. always kept clean & very happy people all around. Would definitely recommend for families or couples to go. I would love to go again! :)

Stayed March 2014, traveled with friends
Helpful?
2 Thank Jemma W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed April 3, 2014 via mobile

I have just returned from this hotel, overall the hotel was brilliant, the staff were great, you get the odd grumpy one but you get that everywhere!
The food isn't brilliant at this hotel properly Down to me being a fussy eater, the food areas are always clean and tidy!
The cleaner at our hotel was brilliant bless her she was lovely one day I forgot I left my ipad out nothing was ever moved or touched she was polite and friendly!
When we got to our hotel it was a Tunisian holiday, there were 900 of them we found them very rude people constantly pushing in, but as soon as we complained we had different meal times so we could have some peace whilst we ate!
They are very very pushy people but me and my sister who are both blonde expect this, a lovely security guard took us to our room one night to make sure we were safe!
However as young lady's, we both like to socialise, all lights were turned off in the entertainment area at 12, and we woulda it the in the dark with the animation team because we got on with them really well, and mohsen one security guard on several occasions would shout at the animation team in front of us, telling them to get to bed, if they didn't want to go they had to give him money or cigarettes, on one night he came right over where we were sitting and kicked there chair and was shouting at them right next to us, there was five of us there who all felt very uncomfortable with this man.
The bar staff once they had got to no what drinks we liked and had every day they were brilliant but to start off with they watched us because they didn't believe our drinks were for us we soon got on with them, and genuinely were very polite people and were good for a laugh.
The animation team were cracking properly the best we have had they were constantly about, not even so much doing activities were to have a laugh with or a chat they did some brilliant shows of a night time, there was a very wide range of entertainment and some of the shows were such a laugh you would be crying!
The spa was brilliant and we loved it!
Overall a good holiday, with very good people there :)

Stayed April 2014, traveled with friends
Helpful?
4 Thank Burleigh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omar Khayam Club

Property: Omar Khayam Club
Address: BP N 17, Hammamet 8050, Tunisia
Location: Tunisia > Nabeul Governorate > Hammamet
Amenities:
Restaurant Swimming Pool
Hotel Style:
Ranked #51 of 117 Hotels in Hammamet
Price Range (Based on Average Rates): $
Hotel Class:3 star — Omar Khayam Club 3*
Number of rooms: 360
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Also Known As:
Omar Khayam Hammamet
Hotel Omar Khayam

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