My friend and me needed a well earned break as she was recovering from lung cancer.Hotel was OK for 3 star but needed a clean in terms of windows,doors etc.Most staff were lovely and the chef very accommodating as I have a wheat and gluten free diet.Markets are a NO NO,unless you want to be conned into their shops and pressured.On my second day I discovered my clothes and toiletries missing from my room.The receptionist(female)was very hostile with me.She sent the maid and her supervisor to my room and they raked through what was left of my belongings.I reported it to the Thompson rep who was very nice (Aidie)He reported it to his supervisor and I was told to buy some toiletries for 40/50 dinar and he would reimburse me.We got a taxi (robbed again) to town.I could not find a tea shirt or anything to fit me.I am a size 14.the lady in the shop looked at me as though I was the Hunny Monster as I was not an 8/10.The whole shop had only these sizes.We then talked to another guest who told us she found the maid's daughter and boyfriend in her room.She asked the guest for earrings and a scarf.I told her to report this,which she did.Another male guest had his leather jacket and shirt stolen from his room too.In short,the Spa was wonderful and a good price.I was offered half the £60-00 I'd paid returned to me as a way of apology.I got staying in my room until 5-00p.m.on day of leaving.I did not claim insurance as they want receipts for everything I 'd had stolen and I just don't have the energy or inclination to go through it all.My friend and me spent our week trying to get me clothes and getting taxis everywhere.It was hardly the holiday we intended.If I do go back,I will have a list of my things and live out a locked case.It is a horrible feeling and sad that these thieves waste it for all the nice staff who do a great job.All in all,if I hadn't been robbed I could have had a wonderful week. P.S. We left the "do not disturb" sign on the room door for the rest of our stay.
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- Also Known As:
- Omar Khayam Hammamet
- Hotel Omar Khayam