Stayed in a bungalow at the back of the hotel and it was spacious, peaceful and very clean.
The restaurant was great because there was lots of choice and you could see them cooking most things infront of you. I can appreciate that in high season queuing for food 3 times a day might be abit annoying but the hotel was not full up so we had no problems. On the first day you get to pick your time slot and table for evening meal which works really well as you never have to wait and you get to know your waiter quite well. Our waiter Mounir was brilliant with our 4 year old boy, laughing and joking and by about the third evening had learned what we like to drink and had it waiting for us in an ice bucket every night after!
The pool and beach area was very good, clean and nicely designed. We had a couple of good days sunbathing but the water was way too cold for swimming with it being late in the year. There was a heated indoor pool but we never got round to using it.
The Riu arranged kids club was excellent-used it for a rainy afternoon at the end of the holiday and our son had a great time, wished we had found it sooner as the staff were brilliant and facilities great.
All in all was a fab hotel and we certainly noticed the improved service when tipping staff (only about a pound mostly). I would not hesitate to go back.
Went on "Zulu" and "Sahara" trips with travel agent. Zulu is quite expensive as you only get about 2 hours in the zoo and less for the poor-quality evening meal but worth doing as the traditional dancing is a must and for about a quid in the zookeepers hands they let you go behind the scenes and feed and let some animals you probably shouldn't!
The Sahara trip is insanely long but worth doing. The hotel you stay in overnight is a dump but you aren't there very long! Hadn't been warned you need to pay extra to ride the camels into the desert for sunset but it is worth it. The jeep over the sand dunes is not for the faint-hearted as the drivers are mental but it was great fun and the whole family was laughing (so glad of the seatbelt though)!
All in all very pleased with hotel, holiday and trips.
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